Eclipse Computers Reviews

Just discovered Eclipse have gone under. Sorry to hear that, I've dealt with them for a number of years and been so impressed by their service and help. Just last October I bought a brand new machine from them, perfect and quick service and advice, and the machine behaves impeccably.

So, So sad to see them permanently closing. They offered us a brilliant service, always having in the PC parts we needed with a fantastic, well-informed service.

Only a couple of weeks ago they helped us buy the right components for my son and I to build him a games PC for Christmas. It works perfectly.

These guys should be locked up as others have said. They must have known there were in financial trouble but kept taking orders. I think they did a similar thing in 2013 under the company name of ECLIPSE COMPUTER SUPPLIES LIMITED. Only to setup a new company Computec Trading Limited which Eclipse Computers traded under. A quick check on Companies House shows Gulrez Akhtar gave up his 50 shares on 30/09/17 and terminated his directorship on the same day. He also has another company - Director of FREELANCELOGO LIMITED registered at the same address 106 St. Nicholas Street, Radford, Coventry, West Midlands, CV1 4BT. You guys thinking what I am ? Setting up again under a new company name. This practice must STOP.
No doubt he's still driving around in his Porsche !
Totally Disgraceful !

ordered ram from them less than a week ago and they happily took my money. now raising a dispute with my credit card provider.

I ordered a 250Gb Samsung 850 EVO Series S-ATA3 Solid State 2.5In Drive on 17/11 and was told it would be delivered within a few days. Despite being promised since then that it would be delivered every few days, nothing has arrived. I requested a refund and since then, nothing - no reply to emails or phone calls and the website is unworkable. I have complained to Trading Standards and have made a final request for a refund. I hope to update this shortly as to whether I got it or Trading Standards will take it further.

Was about to spend over £500 on click and collect graphics cards. They continuously assured me that the item(which was in stock online) will be in store soon and I will receive a call from them when it comes in. This happened every 3-4 days or so when I called in after initially waiting over a week. This went on for another month. People on the other line unprofessional and unresponsive. AVOID and take your money somewhere else!

So far i got only bad feelings about this company. Should read some of the reviews over here before i placed my order. If any item on their website says "special order" it means its out of stock and like you can read over here: you may wait even a month for it, so beware of that before you pay this company any money.

Coming back to my experience:
I ordered something yesterday (07.11), paying for dpd next day. I checked today (08.11), and i didnt see any progress on my item so i give them a call and i heard excuses only including "no contact with supplier" or "we are not keeping in stock special orders" well... Sounds very amateur specially when someone paying extra for "next day delivery" so far not good at all.

Anyway i sent email asking for full refund. I will add update on here how it goes soon.

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"Refunded" on 9.11 still not having any money back (11.11), apparently it takes 3-5 days so no complaining on that. Will update shortly.

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It is 6 days now and you said it takes 3-5 days to get money back. I got no even a penny back from you guys. Officially you didnt refund me. Im getting my bank involved in this.


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In total i was waiting nearly two weeks.
On 21.11 i contacted trading standards and they advised me to call eclipse computer company once again to ask for refund invoice. In next 40min i received refund invoice dated on 21.11 - same day as i contacted trading standards. Like you can see - they are liars. I was waiting all that time for nothing.


Beware of this company. Is it worth to waste your time on them? Not really.

Really friendly personal service. Ordered a Sennheiser headset from them off Amazon, came with a packet of Haribo's, which although I don't eat show a really friendly personal touch. Delivered in two days and works brilliantly, would definitely recommend thank you very much!

Initially couldn't supply the system I ordered. However this was resolved & an alternative was supplied, which was customised to match & in fact beat the spec. of the original system. Also, allowed me to modify the spec as required. This did incur a slight extra cost but I ended up with a better machine. There was a slight mistake with parts supplied, probably due to all the changes in the order. However this was immediately resolved & the extra memory was supplied without any problems. Overall, I was satisfied with Eclipse, despite unforeseen problems from their supplier, they did well to correct the situation & supply my system. It did take a couple of weeks to resolve but was all good in the end.

Had plenty of help from the staff when I came in last week (I bought all of my components from Eclipse)
There was a problem with something in my pc build and they helped me troubleshoot and we found that the motherboard was faulty - and so they replaced the motherboard for me.
Now I have a brilliant computer thanks to them! :)

*Highly Recommended*

Came in the other day to see what monitors are available in the store itself to get a rough idea of what I'm looking for. The staff was kind and helpful, despite the fact that I came in 10 minutes before close (sometimes retail staff tend to get annoyed by last minute customers, not here though). Had a talk with the staff member Tom, who was very friendly and knowledgeable, explaining that I can order products in to the store itself within a couple days. One of the demos running was a LoL video, which gives a very good idea to the product itself(monitor), since I had seen this demo before. Speaking of which the fact that the place is run by gamers is amazing, same staff member Tom also plays LoL and me being very chatty, got into a huge conversation about the game itself, personal preferences, the community, gear recommendations and so on. Basically the staff just makes you feel really comfortable in the store, so I'll definitely return. I've already ordered my monitor and it's about to come in the next 2-3 days. Also been telling all my gaming buds from Cov, to check it out, we're all quite impressed that Cov has such a great Computer store and anyone who calls himself a gamer should check it out :)

Fast delivery, correct items - great!

Every single time I go to Eclipse computers, not only do they help me find the right equipment/component to buy for the best price, they offer me different deals, I have been going there for years now, since my accident I ended up in a wheelchair, so turning to computers to earn a living, meeting a very clever guy there called Lee, he has helped me so much, I have picked his brain every time I've gone in there I've gone to see Lee to ask for his advice, I now am able to teach computers to others. So big Thank You Lee, you have been a big inspiration to me. Eclipse have all you need in computers, printers, you name it they've got it, & if they haven't they can get it for you. Oh by the way! all the staff give advice, I just get on so well with Lee...

Thank you to ALL the staff at Eclipse Computers... Stevie Baby...

After purchasing a £800 computer and waiting a week while paying £10 next day delivery, then phoning up for an idea on delivery time when the week was up they tell me im not getting it on that date specified and will take yet another week because of parts..a week later after receiving said computer there was no operating system on it so had to purchase a copy on top...while paying £10 delivery for two weeks..My son bought
a £600 computer from elsewhere which had windows re-installed got it the next day..and a friend just bought a new computer today from pcworld for £800 and came preinstalled too..If i hadnt of phoned up on the first week i wouldnt of found out we werent getting it until it hadnt been delivered..TERRIBLE!...buy elsewhere..

Eclipse computers were fantastic with customer service. Everyone who I spoke to were grate help. But I have to say mark was fantastic helping to get the parts and now when I have put everything together I am so glad I took his advice. Thank you eclipse staff and A BIG THANK YOU TO MARK. If anyone needs help speak to MARK. he was very helpful.

good quality and does what it says it does

If you're looking for the best advice, build or repair i can't recommend Eclipse high enough. They have built me the very best custom computer i have seen, totally futuristic and a gamer's dream. Full Asus Aura motherboard and graphics card and extremely fast. Thank you.

I bought my entire gaming pc from here, case, GPU the lot. They were helpful and also told me about any configuration problems i might have, trying to add FM2 chips to AM3+ boards (Dodged a bullet there), hugely reliable service, and with the lack of good old computer shops nowadays, an excellent range of products, for the budget upgrader, or the elite newer model enthusiasts. Would give 10 stars if possible.

Would give advice to update website to be more mobile friendly, but that doesn't change my very high opinion of you :)

Thoughtful too. They included a pack of Haribo, just because.

The price for the component was good, Website worked well and shipping was very fast.

Always a risk when you use a company for the first time but the service was great delivery was quick wouldn't hesitate to use again.

order was meant to ship from the 4th but has been delayed to the 6th, but really good price for the package. thanks

Nothing else needed

Delivery was quicker than expected and the package contained lots of nice surprises! Love my laptp!

Good product and delivered before Christmas and they called me to update me with progress.