Echoglobally Reviews

Working as an “account manager” at this company I have learnt a lot throughout. I got promoted in 2 weeks, and since then just been doing sales, first we started off doing residential (door to door) then now it’s only events. We was told in our interviews that this company had many branches of direct marketing which is false. Also when conducting interviews we was told to tell the interviewees that weekly we make £500-£700 as account managers when in reality the average is about £200-£300 max, a few people struggle to make even that as it is all just commission based. This company is based on lies and building false trust. Most junior executives at the company make sales by falsely advertising to the customer that is the reason why there are many cancellations. I didn’t come to the office for a few days because of personal reasons and my leader didn’t bother to ask how I was or why I wasn’t in, in fact after a few days they removed me from the leaders chat and I wasn’t contacted again. This is when I had enough with this company and decided to leave. Avoid Echo at all costs, they falsely sell you ambitions and progression. Most of the leaders are generally stupid and don’t really care about their teams. I have had people I have recruited not being paid for their work and the list goes on.

Avoid the company at all Costs!!

The company is dodgy they take advantage of young people. I was told that company has offices across the US which is a lie. The job descriptions are misleading. This company makes you sign a contract which for an "independent sales advisor" which means you will be working your own hours which not at all true because you will be watched for the whole day. Working 12 hours a day on the street trying to sell gas and electric to the people across London because people do not use the internet! They say they are marketing company in reality it is a sales company. They also make sure you do not get involved and talk to other trainees. On my first day I asked some questions to another trainee on the "Street" the leader stepped in and said to the guy to shut up and said " You're still a Trainee." which is clearly nice to say to someone who has joined the company 2 days ago in front of the guy who has joined you today. Make sure you guys avoid the company do not bother to show up at the interview.

Just a quick update. AVOID this company!!

They changed their website url to echooutsorcing com

This company misleads young people! You will be outdoors trying to stop members of the public to either change their energy supplier or whatever other companies Echo work on behalf for. They call this marketing, not sales.

Throughout the interview process, you are not told what the job fully entails, what your hours are and how much you will get paid hourly. I was told that the first two weeks are training so you will be paid £200 a week, after that it is based on commission. The company is based on a pyramid scheme.

Work starts at 7:45 am with a "training session" until 9 am. This training session is like you're in a club. Music is blaring intending to prepare you for being in the field. I don't know how people can concentrate that early let alone with loud music and people around you shouting.

You will have to pay for your travel to get to the field and back to the office which is ridiculous. That day, once you get to the field, will be from 10 am to 6 pm. 8 hours of being outside in whatever weather which is not usually great living in England, with a 15 - 20-minute lunch break for the whole day.

These are just a few of the things that Echo cover up.
Do not waste your time with this company unless you're into door to door sales.

AVOID THIS COMPANY. MISLEADING INFO AND NO CHANCE TO EARN MONEY FOR LIFE.
I just want to share my opinion and warn people to not work with them. Please avoid at any cost and time.
This is the marketing pyramid, which is not the same as US company ( as they claim ).
This company does not have anything to do with logistic and not globally as you think.
YOU WILL BE WALKING, TRAVELLING AROUND LONDON and ask for money for charities.
Honestly, people are scared to open the door to strangers.
IF YOU DO NOT HAVE CASH FROM THE PEOPLE ON THE STREET, YOU EITHER. So, how you want to pay your bills?
This company does not have anything to do with the US branch.
Be ready to knock from door to door. They do not pay for travel.
Communication is very poor.
Advertising of this company is very misleading, hiding terms and conditions.
PLEASE HAVE A LOOK AT THEIR OTHER PROFILE ON TRUSTPILOT: Echo ( all feedbacks seem to be related to the same company)

ALL REVIEWS ARE VERY BAD - FROM THE DAY OF RECRUITMENT.
This is their second profile on Trustpilot to make up. However, all the people are complaining about this company, so it must be something wrong with their strategy.

AVOID PLEASE. Please do not waste your time and money on travel.

this place owes me money for one 12 hour shift they had me doing. when i sighed up and filled my paper work in they didn't take my national insurance number (first odd thing), next no payment was made clear (3 months on i have received no payment for the sales i made ad for the work i did. this company claims to have 3 London offices, southwark, angle and watford however i can only find the address for the southwark office. why is that?

also at time of writing this the website no longer works ( the website no longer works because they are now called echo outsourcing) nor did they have a company registration number on it.

BEWARE!!!! STAY AWAY!!! THIS IS A MULTI-LEVEL MARKETING FIRM THAT EXPLOITS IT'S 'EMPLOYEES!!'

You will be encouraged to work from 10:30 until 21:00 Monday- Friday with 'optional' Saturday sessions (The staff pressure you to work on Saturdays). Your pay will consist of commission only sales through door to door selling and the company are VERY slow at eventually paying you. I was promised a base rate salary of £300 a week and was never told that my work was commission only.

A palpable positive atmosphere controlled by a select few charismatic senior employees manipulates young and impressionable people to keep working long-hard hours whilst earning an unreliable, low wage. Not to mention that the cost of travel is NOT included and will work out at roughly £10 a day.

I applied for a role as a 'Independent Sales Intern' on the phone and I was asked to come to an interview on the same day or the following with no other option, this worried me but nonetheless I attended the next day. The interview consisted of a one-sided lecture from a senior manager about the company's principles with only a couple of questions about my suitability for the role.

After this, I was made to sign a 'self-employed contract' that indicated I would earn £200 for the first week, OR if i make over 4 sales I would get that in commission INSTEAD (which would amount to around £200 in total).

The worst aspect of the whole experience, for me, was coming to terms with the fact that a deceitful company like ECHO are being outsourced for CHARITY organisations (RNIB in this case). A morality check for those who are more senior in Echo and are reading this is most certainly needed.

If you're reading this review after having worked for Echo and are disheartened by the whole experience, don't be. The ONE thing that Echo are good at is emotionally manipulating people into not leaving. They surrounded you with people who are sold into the scheme so it can be very isolating when you start to question why nobody is around you shares your worries. If you've already quit, good on you for doing so, and if you're still working there I'd strongly advise you to leave as soon as you can.

DON’T EVEN TURN UP TO AN INTERVIEW WITH THESE PEOPLE.

I was offered a summer internship with echo globally and I was so glad I looked on here before I started, as the reviews told me everything I needed to know, reviews that have now been suspiciously removed due to Echoglobally reporting each and every negative review LOL.

Everything about this company is so sketchy and I was kicking myself that I even bothered interviewing with these people.

Basically I applied to an ad on Linkedin, and was offered an interview fairly quickly, however, they still asked me to bring a copy of my CV, and Tommy Smith (the ‘interviewer’) was literally sat there reading it in front of me as if no one had seen it before, despite me passing an initial screening from my online application.

My first ‘interview’ was incredibly frustrating, as I prepared and took a train down to London only to be asked what specific role I wanted to apply for in a group ‘interview’, which lasted no more than 10 minutes, despite me waiting roughly 45 minutes in their reception; which by the way was a sketchy and dingy shared office, not something you’d expect from a company who allegedly had big clients such as Disney, Shell and Vodaphone.

However me being stupid, I did not pick up on these warning signs and was delighted when I got offered a second interview ON THE SAME DAY. Like literally the definition of too good to be true. Nonetheless I wasted another day going into London to interview and I was excited by the promise of getting to shadow some of their executives, however, I again waited roughly half an hour for a man named Eric to take me and two others to a coffee shop, and talk us through their business and intern programme, which was centred around ‘field marketing’, and apparently how important door to door sales are in marketing (don’t know about you but can’t remember the last time I bought something off a door to door salesman). After this Eric took us back to the reception and told us to wait for Tommy Smith who was to interview us. Here I waited another 40 minutes, while other applicants who were clearly smarter than me were literally getting up and leaving. Once Tommy called me into his office, he interviewed me for what was certainly no more than 5 minutes, and only asked me one question that actually required me to sell myself (the rest were just when can you start basically).

By this point alarm bells were ringing, and despite me being offered the internship AGAIN ON THE SAME DAY, I decided to do a little more research into the company, and stumbled across the reviews on this site which confirmed all my fears. Conveniently, all these reviewed have now been reported by Echoglobally, but do not be fooled by them. If anything just look at how little information there is on their website.

So long story short, don’t be dumb like me and apply to these people, apparently they only pay you commission for door to door sales and no more, and hardly even let you read your contract (which by the way they don’t even email to you but show you on your orientation day).

Also if anyone from Echoglobally, for example, Tommy Smith, Eric or Jessica (HR rep) is reading this and is intending on reporting it, just know I think you’re all scum and I want my £50 travel expenses back.

My experience with Echo started of very positive. They seemed a very friendly bunch of people who made you feel welcomed and individual, I joined a while after a couple people in my interview days and therefore got to know them and what they got up to before I even started. One of them was very honest with me and told me it was door2door sales from the offset (it wasn’t advertised as this online but I thought if I’d stick it out - Maybe i’d get past it eventually) but you could be doing this for 6 months and more and trust me, as an extremely experienced and successful person in sales, I purposefully applied for this thinking I’d go into a management role as they promised me that I’d be doing that very quickly... that doesn’t happen.

The second person showed me the trust pilot ratings which were extremely worrying, they also told their manager/coach from Echo that I’d been in touch with them and that particular manager sent me a text late at night advising me not to talk to him and that I shouldn’t ask him questions (even though she hadn’t seen our conversations).
I found this extremely hostile and wasn’t happy.

***As for the hours and pay, here’s the HONEST AND COMPLETE breakdown which Echo WILL NOT tell you and WILL LIE about it***

They will say you will work from either 11am-8pm (9 hours) or 8am-6pm (10 hours) MONDAY TO SATURDAY (6 days) depending on which section you’re working in. (They do not respect experience so you will be doing menial jobs for every single one of these hours)
However this is a LIE. You will start at 11, but every day you MUST go back to the office for a debrief. I finished at 11pm on one of the days as you have to travel from places across London and the rest of the country to get back to the office in Southbank after you finish door2door sales at 8pm. I finished at 9pm the earliest and had a 10 minute lunch break on most days (I was made to eat and drink while doing door2door sales or on the way to sales - side note: there are no toilets on the street (interpret that yourself).
***NOW FOR THE PAY***
You will get £300 a week base for the first 2 weeks (only if you attend all 6 days each week) after this it is FULLY COMMISSION BASED. The rates are not good, it can be around £10-30 for one sale but even the “4 year experienced sales manager” only hit 3 sales on one day and she earned a total of around £70. That was the longest day we worked so she would have earned £70 for around 12 hours of work (you can do the maths). Luckily she gets a different kind of pay as she is a ‘Junior Executive’ and gets paid for hiring new people who then make sales (essentially, indirectly they take a commission off your sales, but technically they don’t). You also pay for all your travel costs (even on the job) and of course your food and everything else.

To summarise, this may sound like a huge exaggeration and you’re probably thinking: “how do they get away with that, surely they’d be caught out by the police and various other working standards agencies”
Well, on your first day on the job (orientation) they make you sign a contract but they don’t really explain what you’re signing. It’s a contract to say that you are an “independent sales advisor” so essentially you’re working for yourself, but if you don’t hit the sales, you get kicked out. So legally and according to the contract you’re basically working your own hours but at the same time you’ve got people watching you, tracking you and making sure you’re doing things their way with their hours (that’s Echo).

It’s a strange and shocking system and it works because they find loopholes in worker’s rights law and they utilise it for their advantage.

I can only blame myself for going through this process, I thought I was being treated as an individual when in fact I was one of hundreds on the first few weeks. I just hope you don’t do the same thing I did.

Also a quick side note, they also work under different company names (inspire212 is one of them they have several others) CHECK THE ADDRESS OF ANY SALES OR MARKETING JOBS YOU APPLY TO. If it’s 56 Stamford Street in Southbank - leave it alone!!

******UPDATE*******
Echo Globally just attempted to flag my review in an attempt to remove the review from trustpilot - they flagged it as ‘incomplete’ and that I needed to discuss customer service.

Here is my completed review... Customer service is shocking, we watched a junior executive argue with a customer just because they wouldn’t change energy providers. In fact the lady looked like the JE just ruined her day and she was clearly distressed so much to the point that she asked us to leave her property. I don’t want to be taught how to harass people.

Learnt a lot from interning at their HR department and the team is very friendly and approachable! You always feel welcome.
The HR department is very organized and you come into office knowing you will do tasking work- yet you will have thorough help due to the team answering every question yet helping you every step of the way.

I was approached by their customer service team.
Professional and friendly all along. Great at explaining the promotions currently going on and provided useful information.