Easytruck made our move simple and stress free. This was our fifth move in Dubai and was easily the smoothest and best organised. Ben from the sales team was very helpful setting up our move and advising our storage needs. The online payment system was simple, clear and easy to use. Ali was our on-site manager for the move. He took great care to keep us informed throughout the day. He led the team with confidence and professionalism. We were very comfortable that we were in good hands. Ali kept checking in with us during the day to make sure we were happy with everything. Furniture items were rearranged to suit our desires rather than just dumped in the target location. Our furniture was treated with great care. We have been very impressed with the whole process with Easytruck. I hope we don't need to move again soon but I know for sure who we will ask to help if needed. We give this team the highest recommendation.
Review by Vindu3 weeks ago
Great service and reccommending to everyone who wants hassle free move out move in here..
very professional and service provided with excellence. Really worth the service.
I cannot emphasize more..
Review by Sisouphanh1 month ago
Awesome. They r majicians
Review by IWearContacts1 month ago
This was move number 5 for us in Dubai and most definitely the easiest one. The team led by Ali was amazingly efficient and so fast! Ali’s communication was fantastic through the whole experience. We were blown away. We downsized from a villa to an apartment in the Marina, so we had to store a lot too. It was great that the whole thing was organised through the one company. Easy Truck’s pricing are also very reasonable for the absolute professional service they provide. We don’t plan on moving for a very long time, but if we do, we will definitely call Easy Truck!
Review by Lukretia Tyger1 month ago
Its my 3rd time using their storage facility, I had taken a full Pod for 4 months and stored all my belongings and was told it is completely locked and can only be accessed by me. I was given 3 keys...I had visited the warehouse twice in the 4 months to take out some clothes and leave things i bought overseas. The day of the schedule delivery, I went down with my keys and was told the staff had broken the lock and removed my things from the pod and it was loose in the truck l I was upset as I had some valuable items, a few suitcases and personal documents in the pod as well. one item which was a plastic 4 drawer storage unit was half opened, no plastic wrapping and the contents completely open, this had my cosmetics . I had visited the warehouse less than 10 days ago, and this unit was completely wrapped in plastic. I know exactly what was in this as I had taken a few cosmetics out just a few days ago. There were about 5 guys on the delivery and I asked them to leave the stuff on the balcony and rest was strewn on the table. I was told to tick boxes by number as they were bringing it in, at the end there were 2 boxes missing. When I questioned the team leader, he mumbled something and said it was everything from the pod. I didnt agree that I received everything as at that point stuff was just everywhere. Once I started unpacking, I discovered several cosmetics and an entire bag of ice Gels for sport injuries from my travels and face creams missing from the unwrapped unit, as I unpacked the next day I was missing my ironing board, many kitchen items such as my toaster, Wok, tea pots and kettles, ice trays, ice packs, loads of freezer and storage bags and foil plus Brand new packs of toilet rolls and kitchen paper. its been 2 days, and I am still waiting a proper response from the company. totally unacceptable how the delivery was done and the pod broken into without even informing me. Beware, take proper inventory of your items ,YOU DO IT, dont blind trust like I did, and check every step of the way when your goods is being moved, I am so disappointed as I trusted this company and even left my tablet and important documents, thinking Only I had access. Its a shame that this was NOT THE CASE, If it was one or 2 items i would let it go, but its several and and an entire bag of the sports gels, a bag full gone. very unhappy customer
Review by Bryan 1 month ago
We have used Easytruck for moving and storage before. An therefore we wanted to use them again on our latest move. We had to store our furniture while searching for a place to live.
The collection and the storage went really well.
It was the return of our furniture that leads to this bad review. First of all they arrived almost an hour late. No one called or anything. Some of our liquid items were apparently not packed properly so they were leaking. They were spilled on the tiles in front of the villa, and on the side. A lot of our items was covered by the fluid and just dumped in the corner of the garden. But none of the moving people informed me. Further more they cut open my gazepo top without telling me.
I complained to easytruck. They came and sorted out the tiles. But the items they dumped in the corner broken. And my Gazepo they cut open. They won't replace. They are just running away from all responsibility. Because I did not purchase an insurance for 600AED.
Be carefull with these guys. If the break items they do not care. They run from all responsibility. Further more they are quite expensive compared to other companies.
I will never use them again.
Review by Fechin1 month ago
Very fast and efficient service. Friendly staff is another added bonus.
Review by GoBoatin1 month ago
I can highly recommend Easytruck! Our experience has been great. The customer service has been exceptional and the team that took care of the move were friendly and efficient. It’s refreshing to realise that exceptional experience still exists.
All and all a job very well done!
Review by Nursyafiq1 month ago
Professional friendly team. On time and very efficient. Price was reasonable. Great service, highly recommendable
Review by Rellud Gapar1 month ago
Very professional and fast
Review by ChasingPhil1 month ago
Professional, very fast, organised and smart team, recommended for a headache free moving.
Review by Eigardas Setodo1 month ago
Good like thank you
Review by Tanell2 months ago
Fantastic and speedy service! They staff were wonderful and work unsupervised. Very trust worthy too! Will definitely recommend to use their service.
Review by Deoveon2 months ago
A fast, efficient move - completely hassle free. Everything was moved and in its correct place in the new house within the day. A pleasant and diligent team! Having lived in the UAE for many years, I regret having used many other substandard companies previously- there was no comparison!
Review by Bbhb Swader2 months ago
Excellent, a quick and clean service and on time.
Review by SusanCustomer2 months ago
Very friendly, reliable and a stress free move. Thank you
Review by Gracio2 months ago
Excellent service. Timely and efficient. Very good mannered staff and a lot of them too! They managed to move a 3 bedroom apartment in 6 hours! No nicks on any furniture and very good eyes for setting the old furniture in a new space. Very happy with the job. Highly recommended.
Review by Uja2 months ago
All on time and well organised!
Also a outstanding telephone service from Ben!
Review by Manrit3 months ago
I’ve used easytruck to move twice now and both times they have none an amazing job. They are on time, quick and polite. They unpack and rebuild furniture and put shelves, tv etc. And you get a free pizza too!
Review by Alpash3 months ago
Excellent and proffesional staff and services! I would highly recommend EasyTruck to everyone moving homes or for those that need extra storage area.
Fantastic job EasyTruck team!
Review by Schoennie Derrow3 months ago
Super efficient and professional service, starting with their expectation management even before the team tipped up at my old place. They descended like locusts and packed everything up with astounding speed and care, and throughout the day each one of them remained proactive, meticulous and good humoured. They were also genuinely thoughtful and didn't want me to risk me putting my own back out by carrying heavy stuff - further proof of their 'no short-cuts' mentality! Really, an excellent job and I'm very confident to recommend them to others.
Review by Botanica3 months ago
Amazing service with easytruck no hustle and non worries very helpful guys and very friendly
Review by Hmiddleton3 months ago
After 19 moves I know what to expect from a great moving company.
Easytruck exceeds those expectations by far.
The team is exceptionally well trained; very friendly and helpful; careful with your belongings; and pays extra attention to your valuable items.
Everything is well organized and documented.
This was the third time I moved with Easytruck.
I strongly recommend Easytruck if you want a headache free move.
Review by Korks Hovanesyan3 months ago
So efficient, quick and professional from start to finish. I was extremely impressed with their service. Thank you for making my move so stress-free!
Review by Guam Kontaratos3 months ago
Great service from start to finish. Only reason I'm giving 4 stars and not 5 is I never got the pizza voucher that was promised.