I have a suggestion to the UX designer and iOS developer(s) of the EasyPark app (being an iOS developer myself):
Please make it possible to not see the receipt efter the parking is finished, perhaps as an app setting. The app is pretty good, but there is one thing I think can be improved if you want to use the app efficiently. Most of the times, the flow for me is like this:
1. I start a parking from the app
2. Before the parking is finished, I drive away without opening the app again
3. A day or two later I want to start a new parking and I open the EasyPark app
4. The receipt modal for the previous parking is displayed and I have to wait for that animation and then dismiss it, preventing me from quickly setting a new parking time
Review by Mehedden1 month ago
This morning i brought my daugther to the dentist in Vasastan Stockholm. I open the easy park app and set it. When i came out i got a fine of 900 kr sitting on windscreen. Wow how could it be , i checked and its written Easy park inloggad i ett annat bolag. So i dont get it, i called the number on Euro park yellow fine and a female voice answered, so i explained her my issue and explain that i did use easy park. Then she told me that i should have check for the code too and that i need to look properly. OMG what kind of customer service is it. I was shocked how she acted in this circumtances. I have paid for it and also got a fine of 900 kr. How does it work the system. I always pay everywhere i go in stockholm with easy park. I have seen a lot of cars which wrongly parked and outside the parking zone and they dont get fine. I paid for my parking and i got a fine. How does it work. For that reason i will stop using Easy park cause the name of the company is not real its not EASY. Very upset on a monday morning when i have to bring my daughter to the dentist. Hopefully i get an answer from you. Ps its in the parking of Sabbatsbergs Sjukhus. Vasastan, Thanks.
Review by Shaady2 months ago
I used their app to purchase 3 hours of parking, I came back after 2 hours and had a ticket. I noticed that they had refunded the money that they had charged me and changed my receipt to show that I had bought 2 hours of parking and not charged me anything.
I immediately reported it to them in their app and didn't receive any communication from them. I reported it to them again and didn't hear from them. I reported it a third time and called them asking them to compensate me for the ticket. Finally a month later they responded and said only that they would not be paying for my ticket and that I could challenge the ticket in court.
Terrible support, broken application and terrible policies.
Review by Suits4 months ago
Warning the Easy Park App Doesn’t Work Properly. You can still get a ticket. The cursor is not registering your location and parking people do not see it as been paid. Even if you parked properly and paid for it, you can still get a 900kr. fine as I did. I contacted the customer service and sent them a copy of my ticket but they said it was not their responsibility and they would not refund my ticket and wished me a very nice Monday. This is unbelievable! Obviously neither me, my friends or my extended family will never use that Easy Park App for parking. Please be aware of it too.
Review by Percyowl Tappel2 years ago
No credit card needed. How long will you need the parking? You can payment for an extra hour and stop the parking anytime!
Review by Alet Brigatti2 years ago
works fine! Nice APP and quickly locating yourself with the packing code.
Review by Xtine Devillers2 years ago
as expected, not more nor less
Review by FaintX Yamlikha2 years ago
yes its good with easypark but what do not get is if you park for one minet it wil still coast you 24kr sorry to say so but i think if you put your park for one hounr and you are not using the time out it should coat you only for the time you used not the coast the you think you will take when you parkl
Review by Swaibu2 years ago
To short sound alarm when the time is up!
Review by Mesk2 years ago
Easy to use and does what it is supposed to do.
Review by Jordanio2 years ago
Simple to use!
Review by Snowe Slakes2 years ago
No hassle, receipt send to my mail. Everything is great. For full five stars Android app needs some tweaking, I want parking area codes to be saved as cars.
Review by Woodytrike Alakparbayov2 years ago
made a mistake ! Forgot to end parking on EasyPark app. Got the money back ! Good customer service
Review by Ons Debiase2 years ago
Easy to use and to change the time in your app if nessesary
Review by Naryana Halsaver2 years ago
Easy to use, saves mioney when you can stop it yourself before planned endtime. Warning when ending did not work for me, but haven't investigated the problem....
Review by Gechure Nemanja2 years ago
Review by Multiframe2 years ago
Not that "easy" if you enter wrong vehicle.
Review by SManIsMe2 years ago
So easy! I love that you can change your parking time , forwards and backwards!!
Review by Atchison2 years ago
What a ripoff! 15% or 4.95kr minimum "serviceavgift". For what service? All the unnecessary fb postings?
Review by Narayanaswamy Lairgi2 years ago
Why You TAKE payment for SMS while it's for free ?!?!
Review by Buba2 years ago
Log in - fill out - hop on - stay tune & drop out when you are done . . . .
Review by CrankedZerkaa Toncel2 years ago
Easy and quick parking, map function and direct debit makes for an easy and good experince
Review by Johndempsey2 years ago
Very simple and very positive go be able to stop the time earlier.
Review by ClayCounty2 years ago
I have used EasyPark for several years now, and I'm satisfied. The service has become better and better, and the iPhone-app is easy to use.
I still miss an easy way in the app to tip EasyPark of new areas/parkingplaces where they not are represented yet.
Review by Ryouichi2 years ago
The area where i parked had a two hour free parking. I did not get the two hours when i registered my car.