The DNA testing process was easy, quick and hassle free. Instructions supplied were simple to follow easy to understand. Telephonic and email support was exelent.
Review by Pahme2 years ago
This company proclaims loudly on their front page that you pay a fixed fee for a DNA test, with no hidden or extra charges.
They then bury in their Terms & Conditions that you will need to pay an additional $85 if you do not return a sample within 3 months of paying for the pack.
This is a disgusting practice. If there are potential additional fees, have them in the same place you proclaim there are no extra fees.
No explanation on what the extra cost is either. I returned a sample 2 weeks later than their cutoff.
I prepaid for the pack, so I had to pay the additional $85 or lose my initial $309 I paid for the kit.
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Plaza Level 41 Shortland Street