This is a company that really has heart. I received excellent customer service at every point of contact with Eastside Exterminators. The call center was patient with me as I tried to describe my "termite" problem in our Sammamish home. Their technician carefully and painstakingly investigated the problem and showed me that I actually have CARPENTER ANTS! **I'm so glad I called when I did, because we were able to catch the problem very early and prevent any permanent damage to my home. And I'm on a bimonthly protection plan now to keep the ants (and other bugs) away from my house. I really feel like my home is safer under their protection. I would highly recommend this company to all of my friends and family. And even my neighbors! Thanks, Eastside!
Review by Tcloth1 year ago
I get mixed information from front office staff regarding cost and frequency of crawl space inspection as part of the maintenance program. I requested a relatively slim person to come for this inspection as crawl space entrance is very small, and a not slim person was sent out. I was afraid this person would have cardiac arrest with the amount of perspiration and effort while crawling in and out of the space.
In general, prices charged for services are very high for the quality of work, communication, and follow through of projects. Initial inspector was not thorough, leaving me to complete the inspection myself and work through things in trial and error fashion.
Review by Galia1 year ago
I have hd long-term, excellent, reliable service at both of my houses over the last 20+ years. Friendly staff. I recommend them to all who ask.
Review by Rosmalia Debic1 year ago
Reliable, efficient, effective and thorough.
Review by Ewonne Morpurgo1 year ago
I use Eastside Exterminators for bi-monthly treatment of insects and they are great! They are always kind, courteous, and the treatment is very effective. We can use our outdoor areas without concern of wasps and other nasties. Thank you!
Review by Kasuni Kunschman1 year ago
Only complaint is they don’t mail statements and return envelopes
Review by Clarrisse1 year ago
Excellent maintenance service, communication and reliable. Same day service for "emergencies", (like beehives in the eaves found by the house painter) Fair pricing.
Review by Elysha1 year ago
They do a great job!
Review by Carbungco Lind1 year ago
A few years ago, we obviously had a rat crawl behind a wall and die. It was horrible and of course, it was in my office somewhere inside the walls. At the time, there was lots of construction causing a rat-fest in the area. I called several companies to try to get them to help us. One guy came out, cut a hole in the wall, said he could see the rat but couldn't reach it and then he left. I then had a co-worker's dog, Gypsy, come in and she found the rat by sniffing it out. I then called a few other companies, they came out and I told them where the rat was located based on Gypsy's intervention. Did they look in the place I told them? NO. They even cut holes in OTHER places in the wall. One evening while I was driving home, I saw a van that said "Got rats. Call Eastside Exterminators". So I did. Eastside Exterminators came out. I told them the story. The guy cut a hole in the wall exactly where I told him to and within the hour, he found the dead rat. And they gave me the name of a guy who could fix the hole in the wall. Now they said they don't cut holes in walls but they will if you agree to take responsibility for it which I did. They've been servicing our building since then and have done a terrific job. They're great and I would advise not calling anyone else. These guys know what they're doing. Better than the big corporate exterminators.
Review by Reuven1 year ago
The whole process with Eastside was very easy and painless. They walked me through the process on the initial phone call and each time their staff came to my house, they were clean, well spoken and cleaned up after the service each time.
After the inspection, they sent me a copy of all the pictures, determined that I had to have a roof repair company out to check a few things.
Pictures tell the story without a lot of explanation needed.
They continue to service my house and have been doing a very good job.
Review by Blfire Hinchy1 year ago
I've had them take care of my house, for many years, trusted as reliable,
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15500 Woodinville-Redmond Road NE