I bought a CISS (Continuous Ink Supply System) from them for my printer. When it arrived there was ink every where in the package, the instructions were incomplete & abysmal & I had difficulty settting it up. I contacted them for help & was promised complete instructions plus a youtube video. This was in September 2014 & nothing has come of this empty promise. Despite numerous emails & messages on their online chat I can't get help. I want to return the system (they promise 12 months return with no questions asked) but I can't get a reply re returning the system. I can't get any reply at all. NOTHING.
I have been polite to them but they just shut down the online chat once they realise I have a problem.
THESE PEOPLE ARE CROOKS & SHOULD BE AVOIDED.
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