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Review by Malli2 years ago
Product great above expectation, delivery BAD I paid extra for next day delivery on a Friday it arrived on the following Tuesday.
Review by Hin2 years ago
They could not find the item i had ordered
Review by Davidus Colgate2 years ago
Good range of products in stock, well packaged and fast delivery.
Review by Bafford Cowdory2 years ago
service was great but delivery was a disaster. you should not use dpd. they told me it would be left in the porch and then told me that "porch" had signed for it. I looked everywhere and couldn't find it, phoned dpd and they told me it was in the front porch.
I then got the parcel from my neighbour who found it 2 days later in his postbox.
Dpd could ruin your reputation.
Review by Keryth2 years ago
Don't waste your time.
Review by GarrettKing Auklend2 years ago
Good fast delivery, expensive though for the delivery. Item works fine and as expected and customer services were very helpful.
Review by Salica2 years ago
Having had problems with ordering online, the service I received over the phone and then in the really prompt delivery was great.
Review by Joney2 years ago
as above excellent
Review by Jostin2 years ago
An easy to navigate website and not difficult to find product with capacity to ask questions! Very good for a non-technical person.
Review by StephenL2 years ago
Ordered a 11inch Immersion heating element and recieved a 27inch heating element !!!!!
Rang customers services (0845) and waited 25 minutes for an answer !!!
Told the company that they had delivered the wrong part,
Said they would ring back with collection date and collect the wrong part and resend the correct Immersion heater.
(Still waiting for phone call and correct part )
Review by BringmebxSinan Koroheke2 years ago
Did my order on telephone & found it easy & straightforward The person I spoke to was polite & pleasant The item didn't arrive in the time frame so rang the company & was assured the item had been dispatched She said that she would contact the courier & ring me back This she did & there had been a problem at the couriers depot & told it would be delivered to me on Monday ( this being late Friday afternoon) The item was duly delivered on Monday Although there was a delay it was dealt with speedily & effectively by the lady at e- tradecounter No hesitation in recommending this company based on my experience
Review by Cowboyham2 years ago
Right products right price prompt delivery. Fab service
Review by Bralin2 years ago
super impressed with e-trade counter - very very nice people to deal with and nothing was too much bother.
A delight to speak to and goods turned up very quickly and well packaged
Review by Automak Rettman2 years ago
A1Product Service highly recomended 1st class delivery will use again in the future.
Review by Atersie Trufitt2 years ago
Great price and quick delivery. What more can you ask for. Beats Amazon!
Review by Whistleblower Kuhnt2 years ago
Item slightly damaged in transit (cosmetic) and customer service were excellent in sorting the issue and accommodating me. Would recommend.
Review by Vilmarie2 years ago
Excellent web site, found the part easily, it arrived on time and was the part as listed on the site, packaging was good. I have used the site before and will again.
Review by MaryDunne2 years ago
Great customer service.The young lady i dealt with was extremely
Review by Napatsagorn2 years ago
Easy to order. Delivered on time. Product working perfectly.
Review by Awwwww2 years ago
Swift and prompt delivery. Product not that well packaged/wrapped, but was undamaged so that was fine
Review by JunkedJeep Mendapra2 years ago
Communication and product knowledge spot on.
Friendly interactive sales staff.
Delivery time as promised.
Delivery cost acceptible and in accordance with alternative suppliers.
Review by OzzyB MacBradaigh2 years ago
clear website - good delivery - job done but
the instructions are written in rubbish diagrams and multi lingo.
the diagrams were difficult for me to understand
the actual doing was easy.
Review by Ramiah Baikin2 years ago
I bought 3 small link cables for some under cabinet lighting. These were discontinued by the manufacturer some time ago so searched the internet and managed to find some on the e-tradecounter website. I called to check they had them in stock which they did, so went ahead and ordered but the cost of postage was exorbitant! £12.00 to send 3 small link leads. So not only are these people making a profit on the goods they sell but also making a fat profit on the postage!!