Not interested in bringing dow my renewal which was £300 cheaper with 1st legal
Review by Kalvy3 months ago
After moving address and updating my policy details . They cancelled my policy for car insurance stating I did not meet their underwriting criteria.
Review by Xavia5 months ago
Very good service
Review by Tweetys6 months ago
Very good and fast response
Review by Nikyla6 months ago
Very expensive especially to existing customers
Review by Morril Crowcombe7 months ago
I’ve been a loyal customer for 4 years now. They couldn’t price match another car insurance company because of £40! I was shocked & left to join another company
Review by Taban7 months ago
Direct line are no longer competitive on price. Been with them for 3 years with no claims and could not offer an annual Car insurance renewal quote better than £500. Switched to Admiral via confused.com and saved £250!
Review by Anusaa Karol8 months ago
When it comes to reviewing evidence at time of claim, it appears the onus is on the policyholder to prompt them to.review efficiently. It's frustrating as expect to.have to repeat the submission.of evidence, the insurance company looks for an easy decision rather than assessing info at hand.
Review by NScafe Botoncea8 months ago
Review by Emirjon9 months ago
I had insurance with them for 2years and there price was very high so I asked them to reduce but they refused, they can’t do it , I said I have other insurance with them but nothing doing
Review by CustR9 months ago
Great british call centre support staff (Isaac) was very helpful professional, cheerful and knowledgeable. Although not the cheapest insurance provider, the service and product provided was superior and I managed to broker a deal, cheaper than their own renewal price after getting comparison quotes online first.
Review by Mwwolf10 months ago
When it came to changing my insurance to my new car a smaller engine model. They wanted to charge me £96 for 3months, this was on top of. £460 insurance making it over £600 next year.I then went too confused . Com. And got a policy that includes even more for £353.
Review by Russelll Loues10 months ago
Took car insurance or with them and was pretty cheap given I only have 2 years NCB - also includes a free courtesy car
Review by Sujeev10 months ago
Amazing insurance provider and l just love it because it served me well, when l was their customer.
Review by Miami Severt11 months ago
Not very helpful when trying to get my car insurance
Review by Ebraheem1 year ago
On renewal, all they managed was to increase the price which seemed ridiculous
Review by Fascias1 year ago
Saudc35%off but when I rang that was gor existing customers only!! And it was very expensive
Review by Flickering1 year ago
Really expensive to renew with
Review by Haribharath Jelf1 year ago
They have been fantastic to deal with for car insurance claims. Efficient and no-fuss. However insurance premiums are relatively pricey.
Review by JaKeya1 year ago
After only one year and with a further addition to my ncb, they wanted to increase my premium from £404 to £550,so i looked elsewhere.
Review by Vlog Prujean1 year ago
The renewal quote for my wife’s car insurance was £200 more than another provider.p even though supposedly she had a 30% discount for 9+ years no claim bonus. She rang and asked them what the cost would be to remove two named drivers and it was increased by a further £40! Needless to say, she did not renew her policy.
Review by Brunilka Cabrie1 year ago
We all go through the merry go round every year to chip a few pounds off our premiums. A corrupt and exploitative financial system.
Review by Malvolio1 year ago
Very expensive in comparison to its competitors
Review by Patria1 year ago
couldn't get insurance quote on line so called in - then after entering all questions was told they couldn't give me a quote but could not tell me why! A waste of time!