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Review by Jo Green customer1 year ago
I purchased an RCA Roku smart tv from Walmart.com January 9,2019. The tv stopped streaming Netflix and gave me a no connection to internet message. I called my internet provider and they are coming to check their equipment. It sounded to them like it was a tv problem. On my screen a message told me to contact curtis int. for further assistance. When I did this I was told they had to have clear pictures of my bill of sale, my screen, the back of the tv, serial number and 2 or 3 other things before they would even consider troubleshooting with me. I have no bill of sale and I gave them the serial number, place of purchase and date of purchase. I am 63 years old and cannot hoist this tv to take 25 pictures. This company is awful. Walmart told me they would help me if this stupid place doesn't. Do yourself a favor and NEVER purchase an RCA tv or anything Curtis offers. Horrible business and nasty phone reps.
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