Ordered something more than 2 moths ago from the Dutch MAC website. Did not receive it. Keep getting a template email from them saying that it's holiday season (it's not.) and they have too many requests. Well, I'm sorry but my package was obviously sent out to the WRONG address, you can clearly see it in the confirmation email that I received from them. I ordered it to one address and they shipped it to a different one. I have no idea what there is to investigate. They should refund me and be over with it. Terrible customer service.
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