Very disappointed with customer service dealing with my refrigerator order.
Placed on 7/6/20, first estimated delivery date was 12 to 15 days and as of today 45 days and no one knows when I am going to receive it! I canceled my order today and it seemed like a great relief for them... After over 20 years with Costco, I saw the worst customer service ever and they blame it on the COVID!
Review by Etelca7 months ago
My Costco is amazing. Plenty of selection, great samples, good price. We've been members for more than 5 years and have always gotten our money's worth.
Review by Lidu1 year ago
I enjoy shopping there as the prices are much more reasonable although you must buy in bulk
Review by Gbeltramo1 year ago
Decent store, good prices and satisfactory quality. Customer services do their job efficiently. I have no complains.
Review by VanMuoi2 years ago
I rate Costco overall rating of 4 star except of a Cashier whose name is Trish who was rude and arrogant. It is recommended that she should review customer service ethics.
Review by Othmaan2 years ago
Found out today Costco stopped selling their Polish dog. (Tasted much better than their bland hot dog.) They also stopped selling the chocolate and vanilla swirl. These are 2 of the 3 items I regularly purchase. (Combo pizza is the third.) What they replaced the irems is not appealing to me. I don't believe that they want to offer "healthier" options. I am sure it is all about money. Probably losing too much money on the items they discontinued.
Review by Bardha2 years ago
The traffic is horrible there needs to be other options for entrance how could emergency vehicles enter Costco with that cluttered roundabout Also the food is cold and taste was stale like it was reheated sad as the old Costco was perfect in food management this is a Ramsey dream: cold stale food. The kioske needs work as well as the counter people who are not up to speed the kioske needs a visible display like Starbucks
Review by BrokenGlassGamers Dundi2 years ago
I've purchased 6 of these chairs and love their comfort and convenience. BUT...the seat on ever chair has ripped in 2 or 3 years... please strengthen the SEAT!!! I only weigh 140lb...John
Review by Pupoesq2 years ago
The instruction were very detailed and easy to follow the installation was relatively was easy installation, it was great that the driver for the self tapping screws came with the package.
Review by Mrs Bristow2 years ago
Love having one nearby to my work and I get gas there almost exclusively - always cheaper than anywhere else! Can't shop for everything there, but once I find out what I actually use a lot of, can save some good money by buying in bulk and Kirkland products are great quality as well. The best is the guacamole small 80-calorie packs! Vegetables and fruits are a little more expensive and go bad fairly quickly, Sprouts is better for that.
Review by Alexandruxdd2 years ago
fast and efficient, large number of goods and services available
Review by Pomroy2 years ago
Since my review of Costco customer service, I have been contacted by the company. The TV has been delivered and Costco has acknowledged their shortcomings and have offered a satifactory resolution to my problem. As a result I have given them and improved rating and will give Costco online another shot.
Review by Chenchu2 years ago
Have ordered numerous products over several years. Prices & selection are strong points. Deliveries have been good - within 24-48 hours of estimated delivery date.
Review by Alghene3 years ago
WE purchased the 6 inch EasyOn gutter guards to use on our Church Sanctuary, the product is easy to work with and I was pleasantly surprised at how well the product was made. Definitely a good product that works well.
Review by KarleenB3 years ago
Well I am a member went to retail shop I was so excited about the price, when I got to the till wow,,I believe Costco is for a big family or group of friends where you buy in bulk and than split up..It would probably make sense..
Still its a great store with nice produtcs
Review by Cannette3 years ago
We purchased EasyOn Gutterguard....My husband and I installed on our gutters. It was very easy to install, directions were great! We have a rubber roof so we did have to make a bend like instructed to attach to fascia. It looks great...cant wait to see how they work. Didnt give 5 stars because we need to see how they work first.
Review by Retno3 years ago
Costco has great prices and because many items I need have free shipping. Some item i order are quick to arrive within a day or two if it is backorder they try their best to ship it to me as soon as it is available
Review by Flx3 years ago
Are you buying avocados from Costco and they were always top notch; however, over the last three months I've bought two bags and they were so green, I couldn't ripen them up in a paper bag. The last bag I bought was last week and they've been sitting inside a brown bag for seven days and are still green and hard as a rock. 6-21-17
Review by MooseOnTheLoose3 years ago
Always eager to please and staff although may look grumpy are extremely helpfull and nothing ever seems a bother. Great customer care at springburn
Review by Adris3 years ago
Bulk items at great prices, very accessible.
Review by Hadass Lisek3 years ago
I enjoy going in there. You can find anything from groceries to laptops and tablets at fantastic prices. On top of that they have kiosks set up all over with free samples. It's a fun time.
Review by Xz3 years ago
I have had Sam's club most of my adult life and recently moved to an area where a Sam's club isn't convenient, but there is a Costco. I signed up for the Plus membership and the Costco Visa. Instore purchases allow me to double dip with 4% cashback (2% Visa/2% Costco). Gas purchases are also 4% off which is great considering their gas is cheaper than most and is a top tier provider. Sam's isn't classified as a top tier gas. The quality of their merchandise and stores is so much higher than Sam's as well. It's like the difference between a Walmart and Target. The only thing I don't like is they are always packed compared to Sam's. I am sure it's because there are far fewer Costco in the DFW area and Sam's clubs are all over the place.
Review by TomiiHong3 years ago
My sons love to govto Costco and my husband and I as well. Wgreat price and high quality products. The demonstration of products are always nice and kids enjoy a lot. The only thing the should have its a plan to pay wich xould give you more time. And i have a suggestion, once its a family place they must have a breastfeeding place. Once i needed to breastfeed my baby and that was a headache.
Review by EMlm3 years ago
very easy website to work with
Review by DomFrau Goeckner3 years ago
All American products are within reach at no cost to our daily living and my business, We travel to new york city in our local Costco here in London and yet still get to hold onto our house key without a boarding ticket in our Local Costco Store