Service was exceptional from start to finish. No pressure and lots of choices and information. Installation went very smoothly. Although we only had laminate installed in our living room, we will definitely have Carpet One install the rest of the house when we are ready. Very friendly office and installer staff. Would highly recommend them to our friends and family. Thank you.
Don & Sharron Lee
Review by Purawich7 months ago
Price was great, product was great and installation went well. As our installation was done without our direct supervision, a little more communication during construction would be appreciated. Otherwise top notch.
Review by Saroosh7 months ago
Great sales staff. Installation was quick and easy. The installation person was very pleasant.
Review by Dhin Bran7 months ago
The actual carpet and tiling was great; it was the grout that I wasn’t happy at all with. I had chosen a darker colour to accent the tile I chose and was told after it was applied that it lightens several shades: why was I not informed of that when I chose the grout, esp when I stated then that I wanted a dark color to match the rocks? They said they’d seal it but....that’s not going to make the difference. Since I’ve complained about it, I’ve heard nothing more at all from the company.
Review by Glenada Holdridge8 months ago
We were incredibly pleased with Norm's carpet laying expertise! He took a challenging situation, in joining existing carpets from two separate rooms - once a wall was removed - and pieced in a remnant that had been saved, previously. We are very impressed with the outcome - you can't even tell a section of carpet has been added!!
Review by Kitrins Tokoglu8 months ago
Great local business with friendly and knowledgeable advice. No pressure sales but they go above and beyond to help you make the right decision in choosing your flooring. The installers were great as well. Highly recommended.
Review by Rexhina8 months ago
Timely work, after a nice reception at the store it didn’t take long to get measured up and carpet installed. In and out by lunchtime.
Review by Byby8 months ago
Very helpful in store service - happy with product, which was ordered quickly and received in good time. Looks great. Installers arrived on time and professionally installed the flooring, with no mess.
Review by Valvilori8 months ago
Krista was an excellent help in the purchasing of the flooring. She even contacted me to help me reduce the costs on my quote by helping me choose a more suitable flooring choice.
Install was quick and efficient. If I had one concern it was that all the loose fibers on the carpet had to be vacuumed up after the installers left- I had just assumed this would be done but maybe I'm mistaken.
Review by Parkway Donneaud9 months ago
Excellent job. Thanks so much for getting it done so fast and short notice too😁
Review by Eleon9 months ago
Matt was a pleasure to deal with. Made sure all my needs were addressed with the vinyl purchase and installation
Review by YellowLab Quaid9 months ago
We had Chilliwack Carpet One help us with deciding on our new tile for our kitchen. Shanna was excellent from helping us make the right decision on the style of the tile and the total staff was excellent from the front office team to the installer.
Don & Loretta
Review by Trishina9 months ago
Super to deal with Will recommend to all
Review by Dunkz10 months ago
All went superbly except that no power stretcher was used, even in a 31' room. I just know this will pose a problem down the road.
Review by Digitalsan10 months ago
Friendly staff, competitive prices and always get the jobs done in a timely manner. Shout out to MS & LG!
Review by JerBria Follett10 months ago
covered the area of roughly 3 kids bedrooms.
Were able to deal improvised building that was not quite up to code.
Review by Feisal Myazz10 months ago
Install team was fabulous, our salesman needed . . . something, we had to call him to see if he was coming for appointment, twice. Once he just didnt show up at all(supposed to be our final appt) and our final appt he came an hour early. Really nice guy but . . . . Would I choose them again . . . YES!
Review by Reika11 months ago
helpful sales staff, great job, proficient installation and installers. I would recommend them
Review by Titika Klamhui1 year ago
I was so thrilled to come downstairs when the installer called to say they were done and find that they had done a 100% job on my lino. They went around my hot water tank, well, and furnace just perfect! Would recommend you guys to anyone.
Review by Iryna Zupko1 year ago
Krista was amazing throughout the process. We were in and out of the store almost on a daily basis, collecting samples and generally picking her brain.
Herman and Derek (installers) were a delight. They were always in a great mood, and went way beyond expectations to be sure everything was done to our satisfaction. Ten thumbs up to the whole store!
Review by Magdalys Zawad1 year ago
I own Monarch Developments Ltd here in Chilliwack and we've been using Chilliwack Carpet One since 2012. We would highly recommend them to anyone looking to have flooring installed in their home. They are prompt, professional and deliver and install on time.
Review by Gizele Neblett1 year ago
When excellent service is combined with a great product and excellence in installation a customer is a true winner
Review by Cutles1 year ago
Very happy with my new carpet.
Installed and delivered on time.
Review by Kawuma Eftemie1 year ago
Very good service from both Matt who provided in home service to choose the carpet and Perry who installed it. Polite, friendly and professional.
Review by Def Longobardo1 year ago
Nathan and his son installed our floors and they did an excellent job.
Kept us up to date on the progress at all times.
All of the people that have seen his work have given very high praise on the finished product. Even a developer working on the next property was very impressed with the work and finished appearance of the hardwood flooring.