I've had a Joule for over a year now- purchasing it as a second circulator along with my Anova. I have to say that the Joule heats up faster and is quieter than the Anova, BUT, and it's a huge but- it doesn't work 75% of the time. The connection is lousy, as is the app.
It's a constant hassle and struggle to get Joule to connect to Bluetooth or to get the app to work which makes dealing with it a constant frustration. There should really be an override button that allows you to still use it manually with a dial or something when the app is being finicky. I wish at this point I had spent my money on a second Anova instead. I had to throw Joule away today which was a painful mistake, but when I want to cook I want to cook- not spend 45 minutes dealing with crappy tech. Coming to post a review to save someone else from making a similar error. Save your money- buy an Anova which wiil still work for you, and isn't 100% reliable on an app.
Review by MsTess3 months ago
So I bought the Joule 10 months ago through amazon, I use it a few times a month. A couple months used it for a week straight, solid 60 hours, then another 24 hours back to back. Yes, I have some bluetooth connectivity issues periodically....but guess what have the same issues with other bluetooth devices. I have it connected to my home Wifi, and connect to it all the time while out of the house....mostly to show off that I can, and have never had a failure to connect. Fast forward to last week, Joule breaks on me.....no support through amazon (after 30 day warranty period), contact ChefSteps to ask if there is a discount for current owners ....."you are covered under the 1 year warranty, we will ship you a new unit just need copy of original purchase receipt and shipping address". Forward receipt by email, with address........30 min or so later warranty order confirmation pops up in email confirming new unit. I can't live with out my sous-vide and would have replaced anyway, maybe looked at other units, but customer service really defines a company in my mind, they stepped up process was simple, painless, and efficient. Cannot recommend this company enough, BRAVO!
Review by Shawali Borgmeier4 months ago
I almost bought the Joule sous vide. It came out top on Americas test kitchen. That was in 2018 so i decide to buy it and Americas test kitchen gave the price of $130 in 2018.
Surprise the price in a year had gone up to $199 more the 50% price rise.
So I thought I'll see if BB&B has it and use a 20% coupon, they did so i went ahead to buy it, Surprise! This vendor does not allow anyone to use coupons.
I checked around on Amazon etc and eventually bought an ANOVA that was on sale for much less than the Joule.
Review by Lenne4 months ago
Like the other reviewers mentioned, the product when it works is great but it doesn't appear to work 75% of the time. The other drawback is the unavailability to actually speak to someone about any problems. I'm so completely frustrated that I'm considering returning the item.
Review by Shumpei6 months ago
The best addition to my kitchen! My Sous vide has changed how I cook and I’m loving it! Also, their customer service is quick and amazing! I would truly recommend this to everyone (and I have! 😊)
Review by Mudimo6 months ago
From the App setting I read my new Joule's software is at verison 70.39. when I try to update it, the system noticed it was up to date. I opened tickets, but not any response.
Review by Greavsey Raicus8 months ago
Wonderful, Wonderful, WONDERFUL! Absolutely great, great, great. I use Joule all the time for anything from yogurt to pot de creme to perfect steaks. Highly recommended for anyone who wants darn good food.
Review by BigTel9 months ago
Outstanding. I have tried the competition. Joule heats faster, is quieter, has a better user interface, and stores much more easily. I used to hate the sound of my sous vide pump. But the Joule is really quiet. The WiFi and Bluetooth were a snap to set up. The app is great; I especially like the cross-sectional pictures of what different levels of doneness will look like. I love being at the gym and seeing that my dinner is cooking. I set a high bar for equipment in my kitchen. Joule clears it easily.
Review by Caddick9 months ago
The Joule is fine when it works. What can you say about a little water heater? It needs a power button and a thermostat knob. If you lack aggravation in your life, this is the kitchen gadget for you. You will find yourself swearing at the heavens once you try to get this damned thing to connect to your phone. Seriously, only buy this piece of crap if you have a serious desire to harm yourself. This thing will drive you absolutely nuts trying and failing to connect. I have spent many long hours swearing at the moon while using this damned thing. Yes, it cooks great food, when it is working. That's a BIG if.
Review by JHydes11 months ago
Prior to purchasing Joule, I used every other circulator on the market. I currently own a Polyscience Professional, and there's never been an issue with it, but as a professional chef, I'm almost embarrassed to say that my $200 Joule does what the $1,000 PolySci does, but it's more user-friendly. For someone cooking at home, there is no advantage to a professional machine - the main difference is the amount of water the machine can handle. I've rigged my PolySci in my bathtub and cooked multiple whole prime ribs.....but who would normally do that at home? Joule does it all, and the app makes it stupid-proof. I can be anywhere with a signal and my phone tells me that the food is ready (as well as how long I have before the quality starts to suffer). I was skeptical at first, but I'm absolutely thrilled with my Joule. Another advantage is the size - I can roll up the cord and put it in my knife bag or drawer. It also weighs a lot less. And it's friggin' magnetic - I can put it in the middle of my pot and it stays there. For non-professionals, the app really seals the deal - my kids can get dinner started for me after school, and they're in fifth grade. I'm normally a pretty tough critic, but I have nothing bad to say about this thing - absolutely nothing.
Review by Goulamgookhan Abdulhussein1 year ago
This is my second Sous Vide device. First one was Anova with wi-fi. Great device, but very very huge. Then I decided to upgrade to Joule.
Joule looks like it was created in some Apple lab: slim, sexy, minimalist design and very powerful.
I have only two CONS:
1) notification doesn't work all the time. it works most of the time, but not all the time. I literally have to open and close my app to see if the temperature is ready. WiFi access point is very close to my joule and firmware is updated, I believe the problem is with the app itself.
2) I wish, when I got my notification on my cell phone and apple watch, that temperature is ready and I can start cooking, I don't have to reach out to my pocket to open app to start cooking. Instead, I would love to just submerge my bag and press button on top of joule to start cooking and to get another notification when it's ready.
I will be truly happy with my joule if those two problem will be fixed in some future updates.
Review by Tajul1 year ago
Just ruined our Thanksgiving prep. We had tried the recipe previously for Turkey breast so we had no surprises. Go to replicate it on the eve of the big day and it doesn’t work . Used less than a dozen times. Really disappointed - put us in a pinch in on a big food holiday.
Review by Menina Antmen1 year ago
Excellent performance. Great temperature control. Since there are no manual controls, there are problem having other people using the same Joule, unless there is some sharing option I am not aware of. Sole problem is that the connection to WiFi is troubling, and the Bluetooth is not working from far away.
Review by Fiammetta1 year ago
I've had my Joule for over a year now and am very happy with it. I did have an issue where it suddenly stopped turning on though. It was quickly replaced under warranty and I have not had it happen again. I travel with it since it's so compact.Connection to WiFi can be a bit flaky at times, especially if you microwave at the same time. WiFi and microwaves do not get along! The phone app is great. I especially like the videos and the doneness guides. I've made some wonderful meals away from home with my Joule. Well worth the price. And, it looks cool too!
Review by Chellye1 year ago
love it. Food is just perfect.
Review by Stephaine1 year ago
I've had other sous-vide machines, but my Joule is the best. If it has any problems. their customer service is second to none. They immediately take steps to resolve any issues. If I were in the market for a consumer sous-vide machine, Joule would be at the top of my list.
Review by Xiaobin Trink1 year ago
Easy to use and holds great temp
Review by Arella Derrow1 year ago
I have consistently struggled to get the joule to start an incubation. I received information from support to unscrew the bottom and exercise the propeller to reset the motor - I ended up having to do this every time I used the Joule. Indeed the last two times I tried to use the Joule I attempted to do this multiple times and let the unit cool down (as was also recommended), to no avail - I wasn’t able to sous vide my food. I haven’t tried to use it since.
Review by Dalgis1 year ago
We’ve had the Joule since November. No complaints. All we have cooked with it has come out delicious. Tonight we try burgers. Can’t wait!
Review by Chcuk1 year ago
Joule is incredibly simple to setup. You need your smartphone to control it, but I don’t see that as something negative. It’s also tiny compared to most other sous vide devices.
WiFi setup was literally one minute, then I was cooking. Water heats quickly, and the magnet at the bottom is awesome.
The Joule itself is beautiful compared to other sous vide devices, and it doesn’t take up much room.
Review by Mannuella1 year ago
I had a question on cooking a roast and they helped me pull off one of the best Easter meals ever.
Review by Cprey1 year ago
As someone new to sous vide cooking I will begin by saying my Joule is working like a dream so far. The video demonstrations are very helpful. My only quibbles lie in the app and website which are very nice; however navigating through them is not always intuitive - at least not to me. An example would be a recipe found and saved on the website have to be ferreted out in the app. If they mirrored each other working between the two would be a LOT easier. Otherwise I’d say job well done. I intend to get a second unit at some point.
Review by Mairton1 year ago
New, interesting way to cook. I’ve enjoyed all it has to offer. More importantly my family and friends are enjoying the food...
Review by AerialFilm1 year ago
Super gizmo! Perfect size! Love the magnet bottom, and the fact the water circulator doesn’t suck your bags into it. To get the covers 5th star, some improvement is needed on the app, specifically the communication function. Joule often disconnects from my iPhone (X) during heating or cooking. It doesn’t turn off-it keeps going - it’s just that the timer is then incorrect. Also - when the get notified the water is ready - I hit OK in my Apple watch - but this doesn’t start the timer!!! So-it’s cooking away just fine, but it not running the timer! Unless I manually start the timer on the phone after I’ve added my food to the pot, Jouke never starts timing. Add that issue to the disconnection issue and literally 95% of the time, my cook times are a total crap shoot!!!
Yes I could put the iPhone right next to the stove so it’s right there when I add my food, but life doesn’t always work out. It would be super FANTASTIC if hitting the “OK” on my Apple Watch started the timer. (And Joule didn’t keep d/c from my iPhone!)
Review by Zulobia1 year ago
Love Joule! Everything has come out perfectly cooked. The app is super easy to use (my only complaint is that I wish I could make a "favorites" folder for easy access to recipes I love most). An unexpected advantage is not having to worry about defrosting meat before I leave in the morning.