Great service. Staff was very polite & showed lots of patience. I had lots of questions !
Review by Nedthe3 months ago
After searching for flights and seeing that prices kept were similar, I decided to make reservations. When finally done and put my credit card information I get a surprising $1000 increase in price. Funny how prices had not varied within an hour, and just when I decide and pay I get a substantial increase in already expensive tickets. This is abusive as to how you can increase prices in a fraction of a minute, and you can't sustain for a few seconds the price you just quoted. Once they have you trapped with the flight of your choice, the selection is limited they corner you and you feel forced to pay a huge fee.
Review by Aguinaldo3 months ago
A travel agency hidden behind an online facade. You will not be able to make a direct online booking using them - after you click on "confirm" they will call you and explain that you initial fare is not available. I told them I was not interested to discuss for hours with someone about what alternative options I have for my flight - I just wanted to book a specific flight for the price they quoted me online. They didn't give us and called me again at 6am this morning with a number from Bangladesh. This company is like spam - how can I get rid of them??!
Review by Sudhiranjan Umeasalugo3 months ago
The agent provided the best customer service I have received in a very long time. She was patient and listened so that she could provide me with the flight that matched my needs. I will definitely call CheapOair the next time I am booking a flight.
I made a booking with them from Chicago to ATQ india and it was my biggest mistake ever. They are so frustrating and apply a hidden charges. After you make a booking, if you need any assistance , ASK God to help, they are not going to pickup your phone for an hour.
I do not recommend this frustrating career to anyone.
Review by Rosheela3 months ago
Very helpful...able to answer all my questions...Very knowledgeable.....
Review by Hexil3 months ago
Rep was great. But your network was having a great deal of problems
Review by Abimael Elbatanouny3 months ago
Smooth flight,nice staff
Review by Veys Hippely3 months ago
So greater and very fast attention, I like people like this thank you gays
Review by Tenneale3 months ago
Agent over the phone was very helpful and patient. Really helped me make good decisions and worked out some issues and questions that I had. A-Plus all the way!
Review by NaomiWalker3 months ago
A wonderful experience customer service was excellent thank you so much working with Alan
Review by Spicykal3 months ago
Review by Sasi Essien3 months ago
I booked an international flight through Cheapoair and had to cancel it within 24 hour. They told me that there is a 75$ cancellation fee (which is written in fine prints, easy to miss) but I would get 50$ coupon.
I did not receive a coupon for almost 2 months even after calling them multiple times. More often than not, they would have some technical issue after putting me on hold for several minutes.
Finally after two months, then gave me a code which is supposed to give me 50$ discount, against their agency fees. But the code did not work during multiple attempts. When I approached customer service again, they were unable to assist me.
Summary : Please avoid using Cheapoair, as they have multiple hidden fees and terrible customer service.
Review by Raida3 months ago
Cheapoair are a crooked company. Even 1star is way to much. Cheapoair got my refund from another airline and deposit my money to the wrong people
and won't take no responsibility that's how shady Cheapoair is and will be
Review by AimeeB Chamrin3 months ago
Very good experience
Review by JennM Eib3 months ago
The representative was very helpful and worked hard to get us the best possible deal.
Review by Rekiana Megens3 months ago
all through was great
Review by Erinne Sammmars3 months ago
We actually called in to talk to an representative to make sure that there was a wheelchair assistance set up for the trip. Yousef was incredibly helpful, and professional answering all of our questions, even suggested leaving a day early to save over $50.00 on the ticket.The customer service was simply incredible.
Review by Delesa3 months ago
We checked back to cheapoair booking extensive International bookings to confirm seats and found they had secured al te seating we had requested and were very helpful
Review by Litvinova McBrady3 months ago
You want a flight for $100?
You pay and they book it
Then after payment was made they say...
Would you like to bring your luggage for $45....
But per flight with a stop.
$45 + $45 transition
+ $90 coming home
These guys are full of hidden fees
Review by Ethic Golver3 months ago
WORST COMPANY EVER, they can't cancel a ticket you purchased someone because of domestic abuse...but they can totally give them credit for the money you spent. Not to mention they can't type full sentences.
Review by Pussychat3 months ago
When I made the reservations from Nevada to Greece, the man on the line assured me we would have no problems making our connections at Charles DeGaulle airport in 65 minutes. He lied. I received an email from Delta Airlines the day before we left, advising us it could take 45 minutes just to get between terminals, not counting passport check and having to go through security again! I called Delta and they worked very hard to find another way to get there, but it was too late and nothing was available. Since we were business class, she more or less finally said just to go for it. Fortunately, our flight got in very early and the flight out was late, so we make it by the skin of our teeth, no thanks to Cheapo. I had three people on the booking and one wanted to change the last leg, so a few weeks before the flight she started working on it. She called Delta. They said only Cheapo could do it. At first, Cheapo said it was not possible, then came up with a price $100 more than Delta wanted for the ticket! When she told them that, they brought it down to $60 more. This while being put on hold many timers for long stretches. She ended up buying the ticket from Delta and changing her route on the way back, with difficulty. NEVER AGAIN!
Review by DeannaKeely3 months ago
I've used this service a couple of times and they are ALWAYS great to work with. They're very patient and get me the best deals possible. I would highly recommend using them to friends and family!
Review by Cvetomila Wiebersch3 months ago
Thank you for choosing CheapOair.com
As per our conversation and as agreed, we have cancelled your Booking Number 63748994. for passengers
We are now submitting a request to the airlines to refund your tickets. Upon airline approval you will receive a refund of $0.00 USD to your original form of payment. Please note, there will be a charge of $0.00 USD on your credit card for the cancellation fees.
While we make every attempt that the amount is credited back to you at the earliest, in some exceptional cases this may take one to two billing cycles to reflect on your credit card statement.
Please contact our Customer Service team 24/7, toll free number 866-636-9088 or 212-478-0335 (if you are calling from outside the U.S.) for further assistance.
One Time Password (OTP): 971274 .
Please provide the agent with your OTP to cancel your booking.
Your OTP will expire in 3 hours
You can click here to complete the cancellation online.