Helpful, Courteous & Professional,
Best customer service support. They found the deal which was not available anywhere. Polite and highly recommended.
Review by Melted2 months ago
So much help:) we have had all our problems solved.
Review by Marsidah2 months ago
Review by Vizienteling Oughtibridge3 months ago
Paul from cheapfaremart was excellent.
When my booking didn't go through, he called me. And assisted me with the flight I wanted.
I highly recommend this travel agency
Review by Yuanfang3 months ago
Service was good with cancellation
Review by Artur Vongdeuane3 months ago
We booked a flight to Italy on line. We were aware and a little concerned about changing airports to catch the next leg of our flight. I called and asked if there was anyway to avoid that. The response was amazing! Not only were we successful in avoiding an airport change, but the agent, Canton, suggested a much better flight for us.
He changed our flights, sent us the updated itinerary, sent us the e-tickets, and called to make sure I received everything I needed!
Review by Muhala3 months ago
prompt and courteous service. responded to email request within 5 minutes of submission.
Review by Kernan Batogevska3 months ago
Very good customer service
Review by Kajinsky4 months ago
Excellent customer service.
Responded in few minutes for the email.
Review by MKhan4 months ago
Kent went above and beyond to help me purchase my second ticket 2 days later for around the same price. Was very patient and stayed on the phone with me untill I was satisfied. Thank you sir for all your help.
Review by Henner Massott4 months ago
They went out of their way, to get me the flight I had booked when the booking process had a glitch and my flight didn't seem to be available for the price at booking time.
Review by MCosby4 months ago
Best customer service,fast response to your calls and so helpful.thank you
Review by Boardmans Ahlroth4 months ago
Full refund and easy to get ahold of someone. Thank you
Review by Szabados4 months ago
Thak you Mr Boston for great Opportunity to do bussines with you Your knowledge and great personalistycznej are outstanding barbara
Review by DayUSA Ntiamoah4 months ago
Representative from cheapfaremart was very nice and helpful. He find for me the flight I wanted for excellent price.
Next day I got call from management to check if all my needs were fulfilled.
Thank you cheapfaremart
Review by Asson Pennix4 months ago
Price is ok if you are looking for cheap price but there’s other agencies have cheap price with great customer services. Cheapfaremart have terrible customer service so if you encounter changes to your schedule you ask them to change it or cancel and refund they will make difficult for you to change or refund. Their processing price will vary, it depends who’s agent you talk to.
My first call they explain it to me the overall refund somewhat $1800 airline fee is included and the upfront processing fee is $150 each passenger, we have 2 adult and 2 kids total of $600 fee then the agent told us to call back tomorrow so we can get more refund so we decided to call back tomorrow to process our refund, but what happen is the total refund decreased to $1400 instead of $1800 and they charging me $250 each for processing fee to total of $$1000 😧 what? But I fight for $150 processing fee and the agent look to their computer and said o i am sorry i did not check to my computer, yes the $150 each passenger is approved. But the i will not get the 1800 as promised they only give me the 1400 and told us take it or leave it, off course i take it instead of good bye to my ticket right. I ask for email conformation if cancelation is being process in the morning, no email i had to call them back what is the status and then they email the conformation to me in the evening. all in all i will not recommend there office Cheapfaremart when it comes to customer service. BAD Customer Service.
Review by Bertil Alketbi5 months ago
Review by Milliecustomer5 months ago
Didn’t make it on time to check in and my flight weren’t boarding anymore. Was very upset but glad I called Cheapfaremart.com and Abel was there to help me without any hesitations. Had to cough up a great amount of fee for no show but glad the payment wen smoothly and was able to book a later flight.
Thank you Abel for be patient and friendly to me on the phone.
Review by Beki Millheim5 months ago
Great help! Thank you!! 😊
Review by DaveLydon Matarrodona5 months ago
Boston is the name of the agent who helped me with my booking, and he is OUTSTANDING!! He's extremely courteous & efficient, and even called me back (after I booked) to verify my Frequent Flyer number.
I plan to use Boston, & Cheapfaremart.com, for my next booking, and would recommend them to anyone looking for a good airfare AND a good experience!
Review by Jeaunice5 months ago
Like it so much
Review by Zayeed Behring5 months ago
I would like to share my positive experience with representative, Boston. He was so helpful and polite, and very pleasant. I will definitely recommend your company to friends and family.
Review by Jasbinder5 months ago
So far so good. Within 24 hours I had my e-tickets and reservation codes and went to airline sites and got the seating I wanted.
Review by ChampionAdam5 months ago
Fast, convenient, and professional service. I will definitely use them again.