I've been buying ejuice online for years. This is the single worst experience I've ever had. Upon receiving my order I discovered it was incorrect. I immediately called the contact number to find no one answers the number but a recording gives you an email address. Unfortunately, that email address bounced back and wasn't a real address. After scouring the website I found a functioning email address. At first they apologized and said they would correct the issue and send me a prepaid return label. While waiting for the return label I received another email informing me that there was not a problem but in fact it was my mistake and the only way to resolve the "issue"was for me to pay for return shipping and they would issue me store credit "at some point" (whatever that means). This place is a scam! Don't waste your money or time here!!
Review by DFree7 months ago
Placed order 2 weeks ago, payment immediately debited from my account. Have never received order confirmation or shipment notification emails from cheapejuice. Have filled out form 3 times on their website to contact them about my order, have emailed, sent messages on Facebook, and called numerous times, you get a recording and can't leave a message because the mailbox is full. This was a $90 order.
Review by Minnamorato8 months ago
I purchased some ejuice from here, they sent the wrong nicotine content. I then reached out about a return - sent back the wrong (unopened) ejuice and informed their support with the tracking number and order confirmation. Three weeks later I have heard nothing from them, and when i call their support line it goes to voicemail and the mailbox is full. I have lost about $100.00 on this transaction and they are completely unresponsive. They have not sent back the correct juice, and they have the original juice.. and i'm out the cost of the purchase. It's complete lack of follow through and unacceptable. They basically robbed me.
Review by Shaeyaan1 year ago
Wonderful source for E-liquid, mind blowing prices! Very satisfied with my purchase (400+ml mystery bundle). Such great flavors, my wife and I love them all!!
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