I am not a fan of Charter and never have been so this review may be a bit biased.
I don't think the customer service is good as I have had to wait hours on hold and had problems in office as well. It was the only alternative to antennae for years so I dealt with them. The service went out regularly and I had nothing but problems. I am thankful for Netflix and Dish for rescuing me from them.
Charter Communications is rated 2.0 based on
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