CGH Résidences & Spas Reviews

The location is great, the apartment very spacious, ski locker clean and spaceous, parking garage superb and very close to the apartment. The fitness room has many different machines. The people at the receptio are welcoming and friendly.
The swimming pool is very crowded with kids jumping from the side or playing ball all the time. The sauna is a revolving door and the jaccuzzi and hamam are filled with youngsters all the time despite the enrance age formally being 16 years old. Relaxation is impossible.

Excellent!!

Great quality and very reasonable prices. Great!

The apartment was OK, but we found some hair (not ours) in the bathrooms and in one of the beds...
The Velux curtain in one bedroom was defect. We reported this at the reception and they promised someone would come to fix this, but nobody was seen.
The heating system in the ski locker to dry the ski boots did not work. This was also reported at the reception but not fixed during our stay.

Excellent apartments and a perfect holiday
Thank you

A very enjoyable stay. A bit more animation in the large reception area where a roaring fire and perhaps a bar might have been nice. The pool table was tempting but as it was so often closed we couldn't make use of the facilities.
Otherwise - excellent.

Lovely spacious apartment, with nice pool & spa, great location.

good hotel, a little to long walk to slopes, we thought tat it was a hotel with staff, bar and restaurant...our fault...we had a nice vacation, the area was great

First time in the alps and was a great experience with friendly helpful staff.

Very good service and conciergerie.
Clean appartment but would not fit the claimed number of people of 8 with only 2 bathrooms.

Very good hotel! Nice and very clean. Very helpful staff!. Great location.

We had a lovely stay, thank you.

The swimming pool temperature could do with regulating to avoid random cold patches. The air temperature needs raising also to allow for a more pleasant experience.

We were very conscious if the chairs scraping in the floor especially making noise for the guests below. Maybe felt bottoms would be better?!

Thank you for a lovely stay.

We had some problems in your establishment. The appartment wasn't very clean, the wi fi was awful and impossible to use.
The reception wasn't open all day, only some hours and the ladies working there weren't useful with information regarding the ski area.

top top top top

Nice location and the facilities with pool, sauna etc are really good. The apartment was nice and clean.

Everything is great, except check in and check out. Our apartment was ready till 6 p.m., and at the check out we had to wait in a queue for nearly an hour!
The location is really great, just right next to slopes!

Good location on the slopes. With enough snow you can ski in and ski out. Worst case is a 2minute walk to the slope.
The rooms themselves are well looked after and come fully equipped with what you need for cooking and cleaning minus an iron.
There had been a misunderstanding which I feel can be easily done by many. I had booked for a 3 room apartment as 3 couples going so have a private room each. However, on arrival we were informed that the living area is classed as a room and so 1 couple would be on the sofa bed. This then incurred additional cost for a different room which luckily they had available.
Worth watching out for for future bookings. It isn't clear.
Also, everything seems to be add on after add on. If you want fresh towels or bedding through the week you will need to pay. If you need loo roll you must go to the shops. We felt these were basic necessities that should really be accommodated for.
There is also an items list for the room which you must make sure to check off upon arrival. Otherwise you could have a hefty bill at the end should items be missing.

All in all good place to stay and would again just be aware of the add ons.

Great experience.

Great location, wonderful staff and a spacious apartment. We’ll be back!

Terrible internet access

Hi, the problems were 1: that reception is chaotic and stressful on Saturdays.
2: that I wanted an apartment in Julietta and we ended up in Natalia
3: WiFi is almost useless.

Excellent location, apartment and staff!

The accommodation was overall good but we did had some problem with the sauna, meaning that the door from the dry sauna sis not close properly - there was a space at the bottom of the door which led the air our very quickly. If we wanted to have the right constant temperature in the sauna we needed to put a tower there.
For the wet sauna there was an unpleasant smell inside so from my point of view this could not be used.
Some of the rooms of the apartment were quite small for two people and one of them actually did not have any windows. This was unpleasant for those who were sleeping there.
Except those above I do not have any other comments, the kitchen was properly equipped, the place was clean, the people from the reception were always helpful and provided all the information needed.

Excellent appartements just on the piste. We were here for the tentje time. That sais enough

Great stay again at CGH Centaur in Flaine. Super location and facilities for family ski holiday