I used my Merrell Siren Sport GTX shoes for walking the dog in fields twice a day but after just over a year, they started letting in the wet. I contacted Merrell and after a couple of emails back & to, they sent me a new identical pair although they were just over the guaranteed period. So I am hoping this 2nd pair be as comfy and will last longer than the first pair - other people have said theirs did . I was very satisfied with the customer service/goodwill - I didn't expect them to be completely replaced.
Review by Ashgum1 year ago
The customer service from cat footwear is second to none.
My problem was sorted out in record time , thanks to John Culley.
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Courtland Drive Northeast 9341