I ordered a Toyota emblem for my car. I was charged and it was delivered BUT it was the wrong one.
After speaking to a customer service rep could not understand. I was sent to 2 more people. I was finally told I would be charged a 25% "restocking fee" and credit would be available after i sent it back.
For a $23.78 ($25.00 charge) I was told I would be REFUNDED $7-8 when they receive it?? a refund of of $7-8 is not 25%.
I will send it back (on my buck), I want a full refund and will never do business with them again.
Review by Meeka BurshteinARgdg11 months ago
My car has become old and I have purchased all the required car parts to make my car just to look new and furnished. And guess what I found best quality and original products at cheaper rate then in the market from carkart.com. I think carkart is the best online shop to buy car parts and automotive product
Review by Bilky Sadiqi1 year ago
After a week of no updates, call them and they said my item is on the way and they will send me tracking number in few hours. Call next day same story, except after few hours I receive email that my order was never ship duo to out of stock. NEVER AGAIN!!
Review by Charety Murrison1 year ago
Always great experience with you. I have order 3 times from this website and It delivered on time.. Awesome customer service.. Will shop again and Recommend others
Review by Lucbelucky Heafield1 year ago
This company has great discount on every products and I also find the prices here are lower. I love this website.
Review by Mwaura1 year ago
I bought a hoodscoop from these thieves, the site put 2 items in my cart. I emailed the company and was told id only be charged for 1, they said they sent both, i only recieved 1. But for some reason i cant get a refund.
Review by Hatel1 year ago
Brought a kids go-kart in black for my 6 years old girl fits perfect. I got this early as I need. I highly recommend this to everyone. Thanks
Review by Tomashi1 year ago
We bought a go kart for our son for Christmas. It doesn't work at all! It's $650 piece of junk! We called right away and all they do is blow us off!! The customer service is in another country and all they ever tell us is that they have to check with the vendor and call us back! Its been over 3 weeks now and there is still no resolution! There is no customer service! Sometimes when I call the number its disconnected! This company is shady do not buy anything from them! If it's broken you will be stuck! I am going to the BBB and filing a claim with our credit card company.
Review by Tashib2 years ago
Didnt get a tracking number and I emailed and felt like I was getting put on. Then I found all these reviews saying scam and it sounded just like my experience so I filed a paypal claim but they messaged back and gave me the tracking info and my package came as expected. Would order from them again dont listen to bad reviews. Wide selection and very fast customer service.
Review by Scrimmy3 years ago
DO NOT BUY FROM HERE, IT IS A SCAM! THE SEND YOU THE WRONG PARTS AND THEN WHEN YOU CONTACT THEM THEY ACT LIKE THEY CANT HEAR YOU!
Review by Hadjikkos3 years ago
I share similar experiences with CarKart and should have researched this a little better. A simple google of their address " 19840 FM 1093 RD STE G4 Richmond, Texas 77407-7922 USA" or phone number " *******742" would have revealed several businesses with the same address and/or phone number , including PetoCart, Ergode ( books), CarKart, Groceryeshop, CuteBabyBuy, ToyTooth, and a Storage facility called CubeSmart ( see attached photo).
Review by Yatheesan Doersam3 years ago
I share similar experiences with CarKart and should have researched this a little better. A simple google of their address " 19840 FM 1093 RD STE G4 Richmond, Texas 77407-7922 USA" or phone number " 281-769-1742" would have revealed several businesses with the same address and/or phone number , including PetoCart, Ergode ( books), CarKart, Groceryeshop, CuteBabyBuy, ToyTooth, and a Storage facility called CubeSmart ( see attached photo).
Review by Swayambu3 years ago
28 days later item never arrived. They claimed to have misplaced my tracking number. Excuses after excuses. Finally filed a paypal claim to get a refund. Did some digging and their address turns up numerous websites selling kids toys, pet supplies etc. But is actually a storage unit.I was suckered in by the cheap price but buy elsewhere and avoid the scam.
Review by Brendoc4 years ago
I would not recommend CarKart.com to anyone. I ordered seat covers for my husbands truck as Christmas gift, not knowing there is only a 7 day return window. They ended up being the wrong item so I tried several times to contact the company and exchange them for the correct item. They wanted me to send pictures of their own product before they would provide assistance. When I called their customer service line, nobody answered for days. All you get is an answering machine that doesn't even state the company name. When you finally do get a hold of someone, they are foreign and unable to speak clearly. I asked what items they had available that would be the correct fit and the customer service rep was extremely rude and said he could only look up things I had the item number for. I had no idea what their own item number's were because I couldn't find the correct item on the website. I tried telling him I needed help finding the right item and he rudely replied, "nobody can help you." I asked to speak to a manager because I refused to be stuck with a $160 product just because their incompetent employees couldn't assist me in exchanging my items. They emailed me back and stated even though it is my own fault they would allow me to return the items but then refused to give me the return label. I should've ordered from Amazon. Don't trust these rude people.
Review by DeVaArt CamposRivera4 years ago
carkart.com has unique automotive equipment that is hard to find elsewhere. And with their affordable low prices I don't have to! They do all of the research for me and carry a multitude of brands. It is the best value around.
Review by KCKen4 years ago
I recently wrote a review saying my item wasn't being shipped and I felt like I was being ripped off because I kept getting the run around. I ordered my item on the 20th and it was shipped on the 27th. I kept being told I had to verify my model before their supplier would ship my item. There was no reason to verify my model because there was only one of the item in stock so regardless of my model, they should ship the item I paid for. Anyway, I went to paypal to dispute my purchase and there is where I found a tracking number for my item. Carkart.com never sent me the tracking number like they said they were going to. All in all, it took longer than I expected to ship and I think I would do business with them again, so long as I get the item I paid for. Please disregard my last review. They do have a pretty good customer service. Very polite even when I was raising my voice, always answered emails and the phone when I called. Just keep in mind if you order from them, they may be the middle man so it may take longer to have your purchase shipped.
Review by Heejee McBarron4 years ago
Avoid this site, it's a scam with no way of contacting them. They are nothing but a bunch of thieves!
Filed complaint with Internet Crime Complaint Center (IC3) - which is a partnership between the Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C).
What they are doing is called "wire fraud" which is a federal crime!
Hopefully I will get justice!
Review by LeslieinLouisiana5 years ago
I've emailed 5 times and keep getting more excuses. I see on the site that the item is in stock, but they keep claiming it is not and it's a mistake in their inventory. I paid for this over a month and a half ago.
I bought the item on sale for the holidays and now it's listed for a lot more. They keep asking if I want a refund... so they can recoup the sale price?
SEND ME MY ITEM PLEASE!
Review by Jaharul Derrow5 years ago
I ordered an intake system from this site because their price was $20 cheaper than any other site on google shopping, ebay, or amazon. The site said it had multiple in stock. They told me it was going to ship right away. I made four calls to their outsourced Indian customer service. Each time they told me it was shipping that day. I never received a confirmation email or any communication other than paypal telling me the took my payment. On my fifth call to those idiots, they told me the part wasn't in stock and there was no eta on the next shipment. When I demanded a refund, they told me it could take a week to process a refund and another week for the refund to reach me. I found this ridiculous as it took them 5 minutes to claim my payment. I ended up calling paypal and having them cancel the transaction. I don't know if this site was a scam or just a bunch of foreign retards, but I strongly urge you to find another place to get your parts. I have an addiction to car customization & regularly order from amazon, ebay, and a handful of other online sites....& I've never had such a frustrating experience. This is the first time I've ever been angry enough to write a bad review....& I've gotten some real crap in the mail before.
DON'T WASTE YOUR TIME!!!!!
Review by Detailer5 years ago
I had to call multiple times to confirm my order, which was confirmed when they pulled my money from my account still haven't got my own two weeks later. Never again.
Review by Victoriabowling6 years ago
Great customer service, quick delivery, and reasonable prices.
Review by FMHsu Biddlecom6 years ago
Great service and speedy delivery, Excellent communication throughout the whole process.
Review by Craff6 years ago
Top customer service and top quality parts
Review by Wolfielast Marabayeva6 years ago
Carkart is rated 3.0 based on
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Carkart.com : Online discount, offer in USA - Buy Car Care, Car Electronics & Accessories, Exterior Accessories, Interior Accessories, Motorcycle & Powersports.
19840 Farm to Market 1093 Road