The car company is off airport grounds, but conveniently located about 10 minutes away, nested in the lobby of the Holiday Inn - Airport.
You have got to ask for MARIA: she's one of the hardest car rental front desk employees, that I've ever met. The week that my family were visiting Orlando, her colleague's mother took sick, leaving Maria to handle 'pick-ups and returns, and she was handling it, as if she was 'cloned' ... smiling!
Once she discovered that we had an infant with us, she immediately recommended an SUV, and priced it out. The return was as smooth as the pick up was.
Review by MohinderPal1 month ago
The car was good, especially if you see the age. Only 4 stars, because the equipment is only packed in the car somehow (table, chairs). The equipment otherwise was complete (no additional purchase necessary, also a corkscrew was included) and partly new. Everything was clean and well maintained (I.e. tent).
Review by Ctini1 month ago
This rating concerns the rental of a Toyota Hilux Bushcamper 3.0TD 4x4 that we drove for 2 weeks during July 2019.
- Correspondence before the trip : 5*/5. Email correspondence was good and it was easy for us to book the car. Value Car Rental was very reactive and always replied to my emails within 1 or 2 days.
- Welcome, shuttle from/to the airport and service : 5*/5. Shuttle service was excellent (and included free WiFi in the shuttle, which was very appreciated). People at the reception were nice and gave us a lot of information before we left with the car, which was also appreciated.
- Car : 3.5*/5 : The car was delivered clean and in good condition. Although a bit old (the car had 150'000 KM when we got it), we didn't have any issue with the engine during the trip (we drove ~4500 KM). We were also lucky and didn't have any flat tire during our trip. The reason why I give 3.5* is because we experienced minor issues with the key (remote locking of the car was not always working and the key sometimes broke into pieces while turning on the engine, but we could easily put the pieces back together). Some lights inside the "living area" at the back of the car were also not working.
Review by Relyt2 months ago
Good choice, perfect service
Review by Mechanic Mulvany2 months ago
Really professional rental company. Every thing was smoothy from our landing at the airport to the pickup of the car, the check-out and the return to airport.
Cars from Value Car Rental are not the newest but they are nice and we feel confortable and in security. No mechanical problem in 14 days despite our car was arround 150 000km. No tires problems aswell.
Only 4 star because there was a leak in our water tank so it was unusable despite an attemps to fix it before our departure.
Very nice employees ! The shuttle service is perfect.
Thank you Value Car Rental !
Review by Ejiro2 months ago
we are customers since more then 10 years
we've never had any trouble with your company
your cars are ok largely enough for our hollidays
we 've droven more then 50 000 km with your 4x4 and rooth tents it has always been very nice
Review by ElSusto2 months ago
Very good service. We rented a car in Namibia for 2 weeks, and i would definitly recommend it.
Review by Kiessel Tobu2 months ago
Check in was a slow process, our rental service agent was more concerned with phone calls than in helping with our rental
The car had close to 100,000 miles on it and it had numerous scratches, dents, we also had issues with the automatic locks not working, could have been a battery issue,the fuel tank
was supposed to be full but only was 8/10 full.
The return of the car went well the agent was courteous and polite.
Review by AlexSimons3 months ago
Reliable cars. Good and effective service.
Review by Rolann Tomalin3 months ago
No issues at all! Great car and great service!!!
Review by TermiGONE3 months ago
Very nice, perfect car, no problem !
Review by Sørensen3 months ago
all ok. But: please advice client, that on 150000 km the T-Belt-lamp will flash to remember that the t-Belt-service has to be done. Specially when client get the Car with 148500 km...
Review by Mohamoud3 months ago
All was very good - the car, the equipment, the documents, car pick up & explantions, the transfer from and to airport, the drop off.
Review by Baha3 months ago
Good car, Good Equipment, fast, reliable. Top
Review by GongHee3 months ago
🤣 We were given meticulous and excellent service and attention all the way through. Staff were in attendance when we returned and couldn't have been more helpful. Thankyou!
Review by MiriamRivera3 months ago
Everything in order with the car.
Review by Bafford3 months ago
We hired a 4x4 with rooftop tent for 5 weeks from Value and experienced no issues at all. This was our third time hiring from them and the best vehicle so far. Would use again.
Review by Ceesay Wohmann3 months ago
Reliable cars in perfect condition, friendly and responsible behavior of the staff.
Review by Umar Halbert3 months ago
I have been using Value for many years, with groups of 2 and 4 and sometimes 6 vehicles. The booking system is always very efficient. The airport transfer is welcoming and friendly. The vehicle brief on collection is comprehensive and informative. The maintenance availability on route is professional. The drop off back in Windhoek is welcoming and fair. All the staff, from drivers, through reception, mechanics and management are professional and friendly.
Review by Kanjamad Grrdo3 months ago
Our experience was perfect, no problem at all. Perfect car with perfect equipment for camping, sleeping and cooking. Higly recommended❗️
Review by PirateDolly4 months ago
Everything about renting a vehicle here was perfect. Very friendly and knowledgeable staff. Quality of the vehicle was great, too. It was exactly what we needed.
Review by Nannycanny4 months ago
Review by Kryth4 months ago
Friendly people, good car for a great price. We were very statistied!
Review by Cannonfred5 months ago
The car was immaculate, fully revised and fitted with hard core Offroad tyres and good suspension.
Tent easy to fit and all the necessary camping equipment. The service was professional and friendly. No need for more!
Review by QazzMalik Labiento5 months ago
The people working there where very good . The 4x4 toyota bushcamper would have been perfect if no Problem with the water pump that never worked and if the electrical System for the camping part would have worked properly.
The 2 things should have been changed instead of trying to be repaired.
Besides this the assistance works well. And the Toyota is a really good car.