Carethy Reviews

Worst worst worst ever site/company on the internet. I ordered a bunch of sunblock a month and a half ago and they put the wrong address. Literally waited forever for my products only to find out that it's being sent back. I actually was in contact with Francisco from the company but they didn't want to do anything helpful at all. Basically he said oh well we're not contacting any carrier and you'll get your refund when we get our stuff back. Despite that I didn't want a refund I just wanted my products, they refused to reorder anything or do anything. So yeah I'm contacting the European commission on this one. Don't do business with these people they are the worst of the worst.

I have purschased an item on Carethy and received an e-mail saing it was no longer availabe and if i wanted the refund. After seven month emailing and asking about the refund i still haven't got it. I received an email saing that the refund woul be donne in 15 days, and if not to speak with the bank. But the bank said that they couldn't do anything.

Two months to receive a refund for a missing product!
Unacceptable, I do not recommend this site!

What a scam !!! - since August awaiting the refund.
First I ordered and paid and then received a message that the items were not available
They promise everything but no money back. A certain employee Manuel can deceive you very professionally. He promised twice to refund the amount, but did not succeed until tonight.
I wonder how it is possible for such a company to function when complaints have been around for a long time.
Don't rob anything if you don't want to be robbed. Carethy is a crook company specializing in making money from gullible customers. Don't fall for their coupons or write a good review at their request because you will be robbed as a reward. Bah !!!!

What a scam !!! - since August awaiting the refund.
First I ordered and paid and then received a message that the items were not available
They promise everything but no money back. A certain employee Manuel can deceive you very professionally. He promised twice to refund the amount, but did not succeed until tonight.
I wonder how it is possible for such a company to function when complaints have been around for a long time.
Don't rob anything if you don't want to be robbed. Carethy is a crook company specializing in making money from gullible customers. Don't fall for their coupons or write a good review at their request because you will be robbed as a reward. Bah !!!!

What a scam !!! - since August awaiting the refund.
First I ordered and paid and then received a message that the items were not available
They promise everything but no money back. A certain employee Manuel can deceive you very professionally. He promised twice to refund the amount, but did not succeed until tonight.
I wonder how it is possible for such a company to function when complaints have been around for a long time.
Don't rob anything if you don't want to be robbed. Carethy is a crook company specializing in making money from gullible customers. Don't fall for their coupons or write a good review at their request because you will be robbed as a reward. Bah !!!!

This company is a fraud. I canceled my credit card and am taking legal roots to get my money back. Please do not purchase from them. They do not respond to your query on shipment status etc.

They take your money very fast amd that is the only correspondence you will get from them. Its terrible they are even allowed to exist. They should be investigated.

This is my first experience with Carethy, and, as at first I couldn't track my order, I was a bit worried, so sent an email. The response was that someone will contact me...it never happened, which gives me some chills, thinking that I may have been scamed. The delivery finally came, a bit late than expected, but all my items were there and very well packed.

Customer service is not good, but so far I have what I ordered. I want to still ordering, as I use to many items that they have, and couldn't find here in the UK. But now from all the reviews I am really worried.

I will tray again, but I would never set an monthly order, just in case.
Would try to update with my next experience.

Please dont support this webshop. It will just lead to frustration and money lost!!!!

Please dont support this webshop. It will just lead to frustration and money lost!!!!

Buyer Beware! This company is a fraud. They take your money and refuse to give you a refund. My product was never delivered, which can be confirmed by the tracking information. They said it was my problem to deal with the USPS. I fought back and they advised they would only look further into the situation if I gave them a copy of my driver's license!! This is not legitimate. Do not buy from them!

MI PEOR EXPERIENCIA ONLINE. NO LO RECOMIENDO.
MY WORST EXPERIENCE BUYING ONLINE. I DO NOT RECOMMEND IT.
MA PIRE EXPERIENCE DE MAGASINAGE EN LIGNE.JE NE LE RECOMMANDE PAS.

1- Compré SALES DE EPSON 350 gr, y me vendieron (SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO).

2- Reclamé, y me ofrecieron un descuento del 50% para la siguiente compra. Por eso volví a comprar SALES DE EPSON 100 gr, pero me volvieron a vender SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO, y no me descontaron el 50%, me dijeron que debí haber aplicado los puntos al momento de efectuar la compra. No ví esa opción pero de esto no tengo pruebas.

3- La segunda vez me dijeron que no se equivocaron, y que yo si había comprado el producto correcto.

Si una empresa vende SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO, en la publicidad del producto debe decir: SUPLEMENTO ALIMENTICIO A BASE DE MAGNESIO, no EPSOLINA SALES DE EPSON.


1- I bought EPSON SALTS 350 gr, they sold me (MAGNESIUM FOOD SUPPLEMENT).

2- I claimed, they offered me a 50% discount for the next purchase. That's why I bought EPSON SALTS 100 gr again, but they sold me MAGNESIUM FOOD SUPPLEMENT again, and they did not discount me 50%, telling me that I should have applied for de discounnt at the moment of purchase. I did not see that option but I don’t have proof of that.

3- The second time they did not recognize the same mistake they made previously telling me that they were not wrong, and I had bought the correct product.

If a company sells MAGNESIUM-BASED FOOD SUPPLEMENT, on the label on the label it shouldn't say EPSOLINA EPSON SALTS.


1- J'ai acheté EPSON SELS 350 gr, mais ils m'ont vendu (SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM).

2- J'ai réclamé, et ils m'ont offert une réduction de 50% pour le prochain achat. C'est pourquoi j'ai acheté encore un fois EPSON SALTS 100 gr. Mais ils m'ont revendu encore SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM, et ils n'ont pas réduit de 50%, ils m'ont dit que j'aurais dû appliquer les points au moment de l'achat. Je n'ai pas vu cette option la, mais je n'en ai aucune preuve ça.

3- La deuxième fois, ils m'ont dit que j'avais acheté le bon produit.

Si une entreprise vend un SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM, dans la publicité du produit, elle doit indiquer: SUPPLÉMENT ALIMENTAIRE À BASE DE MAGNÉSIUM, pas EPSOLINA EPSON SALTS.

It seems I have also been duped by the scam that this company is running by telling customers that products are out of stock and they will be refunded. I was told 14 days until the money would be back in my account and that was nearly a month ago. I have emailed twice since and they keep giving me the same excuse of IT issue

Do NOT use this company -they are thieves.I have been waiting for over two weeks for my item, no response to messages and no explanation of what is going on despite contacting them several times. Disgusting comapny.

Like many of you I wish there was a rating below zero !
I too am waiting for a refund of a product that is not available and have been fobbed off with the same excuses as everyone else on this page.
Absolute disgrace.

I ordered from this company in April, they said the product was not available and it is now September and I am still waiting for my refund, I have instructed paypal to look into this and hopefully I might get something back but this is a con website so do not order from this website

This company is a FRAUD one. They just steal your money. I have never dealt with such bad website.
PLEAEE IF YOU DON'T WANT TO LOSE MONEY, DON'T BUY FROM THEM. they are fraud company.

I had ordered Purell hand sanitizers from them, and I was billed promptly. 2 weeks later I get an email saying Purell is out of stock, WTH, you bill me for Purell saying its available and then say it isn't - THAT'S THE FIRST CHEATING IN PROCESS. I wrote back saying I wasn't interested but heard back nothing for the refund. Fast forward 3 months, I still was looking forward for the product in times of pandemic, when shipments were coming, no sign. They couldn't give me a better tracked result. I kept writing to them every day from the customer portal, 1+ mails everyday. I asked them to refund as they told me their shipping company lost the item. There were technical issues for 15+ days (WTH, fRauds) but finally I got the refund. 2 weeks later a product arrives, the product was no where close to Purrell, it was like asking for Purell and you get pure H20 (Water) for the same price WTH. I wanted to ask them to take some money for the item, but I can't understand how you could charge the same amount for a 5 star product and water 1 star. At best, they are FRAUD, they may be good in their country, but towards US it was like there is nothing we can do.
I am totally 99% unhappy with their product, if they had given me a partial refund atleast 50% I would have not complained, but they refunded after I fought for it. I feel bad, but at the same time, they are liable till the product reaches home, and should deliver the quality product. ELSE THEY ARE CALLED CHEATERS AND FRAUD, which they are.

Ordered product from Carethy in mid-June. They could not provide the product and have refused to provide a refund as their "payment platform suffered a technical incident". Now two months on I am still waiting for the refund!


DO NOT ORDER FROM THIS COMPANY.

They are big cheats - never supplied what I ordered and there is no way to contact them. All contacts to them are blocked - emails, phones do not work.
Do not order stuff from them

Absolutely do not buy from this website.
I payed for a hair removal cream and after 10 days of not hearing back I contacted them they then said they'd get back to me in 48 hours, they didn't.
I emailed them again, they said the product isn't available and i requested a refund which they said would be with me in 14 days. NO REFUND WAS SENT and its been closer to a month now.
SO PLEASE DO NOT ORDER FROM THIS COMPANY.

Don't buy from this company. Until order confirmation everything was excellent. Until you ask about your delivery, they never inform. I was waiting for 3 months for my order delivery. They did not inform anything and of course no refund from my order I did not receive

I keep getting goods I have not ordered and money is taken from my bank every month. I returned goods as soon as they arrived but no refund. I spend over £3 each time for postage. There is no delivery note with the goods, therefore no number to refer to. Have tried the Spanish telephone No. but unobtainable. Web sites insecure sites

The products they have are great but their service is the worst. I made my order on June 9 and I was supposed to get my items by June 26th. Today is July 7th and I don't have anything yet. I sent then an email and after a week I don't have any answer. Try Care to beauty. They have awesome products and is a formal company.

I placed my order on April 16th and was given the estimated arrival date of April 23rd to 28th. In May I asked where my products were, there were no updates under the tracking details. On May 8th it said my order was only processed that day. I sent another inquiry on June 30th with no response. Today is July 3rd and I have not received my products, any updates or responses to my concerns. I will definitely never order again.