Do not order!!!!!!!!! They said my product was out of stock 3 weeks after I ordered. They have since not refunded my money. I have been waiting for 3 months now and I have been writing them countless times.
Review by Kaany3 weeks ago
They are scam. Even they didnt any response now. I report somethig like report-scam-unauthorised-firm and contact my credit card company. Never use this website and i am so angry.
Review by DanielAzevedo3 weeks ago
DO NOT ORDER!!!!!!!!!!!!!!!!!!!!!!!!! They told me that my product is out of stock 3 weeks after I ordered but only when I asked about when they would finally send them. I have asked them then to refund my money which they said they would. I have been waiting for 3 months now still waiting for my refund after writing them countless times.
Review by Changheelee4 weeks ago
Carethy does seem to operate as a scam. Like all the other reviewers I too have been scammed by Carethy. I made two separate orders but have been notified that a third order has been billed and sent though I did not make that order. Like most people writing, I also have received no reply to my complaints made via email. I also posted my complaint on their Facebook page. It seems they are not bothered by the bad feedback. For those considering buying a product from Carethy please take these negative experiences to heart. Also regarding my first orders, they did not arrive anywhere even close to their projected date of arrival. I have read Carethy’s replies to reviews here on this site, they seem to just copy, paste and then ignore Remedies in order to fix their crooked operation.
Review by Fadya Vlachiotis1 month ago
Received email that my order has been dispatched but more than 2 weeks later still not arrived.Gave me a tracking number that does not exist.I don't believe this company even sent it in the first place.Just a scam.
Review by Renke1 month ago
I ordered some Bourjois Paris foundation from Carethy as it was the cheapest I could find online, after reading the terrible reviews I was concerned I’d lost my money but I received the items promptly after my confirmation email. Thank you!
Review by Jhonny1 month ago
I fucken hate this company so bad honestly, I hope their stealing act stop why can’t we report them to google and then off the website, why can’t google get this website off from their Platform. They stole $100 NZ money and never returned it from December 2019 to February. Fraud and Fraud, Here’s my order PHA-NZ-200105161445e35. This honestly unacceptable.
Review by Kuria Czyzniewski1 month ago
Total scam. Still waiting for my order
Review by Zebredella1 month ago
I've placed on order in 29/12/19 and never received the goods! Their excused was that the parcel has been shipped with a "wrong address" which is not true! The address was always the same from the very first day. They claim now they need to receive the parcel back in order to refund me the money back. Carethy is a big fraud, they are playing or doing whatever with customers money, not serious!
Review by JimmyMc Delutio1 month ago
Do not order from this company. I ordered baby cereals and they arrived in damaged boxes. I asked for a refund but they keep saying they are going to refund but nothing yet. It's been 9 months now.
Review by Chartwell Imbo1 month ago
It is a scam they will rob you .You will not get your order believe me
Review by Edwinedwin Philoxene1 month ago
I'm very disappointed with the services received; I received my order incomplete one month and seven days after to place my order. At that moment, all the products were available. The customer services never respond to you what do you need, only stated that you can not cancel your order and that it. I want the product or the money back, and they decide to refund my money with points available for one year on their webpage. But I'll never buy anything in this place. Please do not order from carethy.
Review by Frostedsleet1 month ago
Do not order anything from this outfit . I should have read the reviews before parting with my money . Impossible to communicate with ( which I assume is deliberate). Perfume ordered in November never arrived . SCAMMERS
Review by Zolly Madu1 month ago
Completely trash company. I cancelled my order 10 minutes after making it because of an address typo. Their website saya you can cancel it within 1 hour of placing the order for a full refund. Even after showing screenshots of this, their customer service refuse to refund me and ask me to send it back. The fact that it will never be delivered to me because of the wrong address (which is why I cancelled it) is lost on them. I've asked repeatedly to be transferred to management and how I can make a formal complaint. They are trash.
Review by Azarina1 month ago
Thieves! They just take your money, and waste your time. No product delivered, no refund. After a few emails telling me my refund was being processed, they stopped responding to my emails. I made the order in September 2019. It’s now February 2020. They just steal your money
Review by Rikinkumar Knepley1 month ago
If I could give a negative rating, I would give Carethy a -1000! They have taken my money (in December 2019), and I still have not received my merchandise. Not only that....they sent me an email confirming that my shipment (only 1 item out of six) was on it's way. I have emailed them over ten times without ANY RESPONSE! They conveniently have not listed a phone number anywhere so that you can speak to an actual person. THEY SUCK AND I WILL NEVER RECOMMEND THEM OR USE THEM AGAIN!
Review by Loxanutiy1 month ago
Shocking, you don't receive anything. Am going to report them to Westpac fraud
Review by Nangu1 month ago
Never got my money back, don’t order anything to that company. So so bad
Review by Anelica2 months ago
WARNING! DO NOT BUY FROM CARETHY... This company advertises products they don't have,,and will stop answering your emails when you request a reimbursement. I have lost over 100 Euro..Pls dont use this company! SCAMMERS!
Review by MikeCustomer2 months ago
My credit card is charged but my order is always being processed even though they should have arrived yesterday. I contacted them to cancel my order and arranged a refund but no response! This company never does what it claims. It doesn't deliver its products, it doesn't reply to queries and the phone number posted on its facebook never gets through. It charges your credit card speedily though - a scam indeed! My order number is PHA-HK-200126153444cac and it is still under their forever processing stage. Why would this company still exist? Shouldn't the owner be sent to jail for fraud??
Review by Jefffisher2 months ago
I bought a kerastase product and send lots of emails and message and anybody send me my money back the product was all opened and in bad condition. Never buy to this company is a scam totally bad I still waiting for my money back
Review by Yr2 months ago
PEOPLE, DO NOT BUY ON THIS SCAM WEBSITE!!!! If i could give 0 star, i would. I ordered products advertised on the webiste but later realised they were not even in stock : that's false advertising. I cancelled my order and asked for a refund It's now been 3 months and i'm still waiting for my refund. I keep emailing them about it. Now when i enter the order number on their website it says order number does not exist. But i took screen shots of everything.
Review by MikiCustomer2 months ago
Stealer stealer stealer becare full dont buy anything here. Or if you buy dont recieve report them here European Consumer Centre for help,
Review by Jenniline2 months ago
Please please do not order from carethy ,they are scammers thieves ..they just take the money and have nothing in the website and don’t refund also ..they have just opened thier website to scam people ..biggest thieves and scammers ..thier website should be shut ..
Review by Gini2 months ago
Scam scam becareful they are big stealers dont buy anything they steal my 62€ dont want to return. Scam scam scam