Excellent pricing and customer service .
Highly recommended ! Love buying Starbucks cards from them . Use them all the time , as well as a good gift idea
Review by Alontae1 month ago
I used cardcookies for quite a while now, and for one gift card I bought 2 month back and I plan to use it recently, I found out the balance on the card has emptied. I contact the customer service, and get a replacement within a day. Can't complaint on that.
The only thing I have to say is the card delivery after payment is not consistent... Sometimes I get the card credentials minutes after I paid, other times, well, hours.
Review by LJHu1 month ago
the best gift card service by far. Instant receival of codes after payment. I can literally purchase the cards right before cashier and pay off them.
Also haven't had issues with incorrect balance that I had at other sites.
Review by Kanisha Bobrytskyy1 month ago
I've purchased at least 50 cards from card cookie and they never disappoint. The card typically arrive within 2-5 minutes. 2 cards that I received did not have the proper amount and they fixed both of them within hours. They are very responsive to emails and will guide through very quick and easy troubleshooting, if that doesn't work they will replace the card or refund your money. I cannot say enough good things about their service. I will continue to buy cards from them.
Review by Wollweber2 months ago
I've bought from CardCookie many times and have been very happy with the savings.
I had one card in my last purchase that didn't have a balance and they were able to investigate and replace it at lightning speed. Highly recommend
Review by JerseyETR2 months ago
I have used Card Cookie for a while now and always had a good experience. Out of tons of transactions, twice I ended up with invalid card and the support team replace immediately. Very satisfied customer!
Review by ForestMagpie Nanilingap2 months ago
A great website with even better customer service
They are very easy to navigate and provided very prompt and professional customer service the one time i needed it
Can not remind highly enough
Review by DelCoIT3 months ago
Card cookie has excellent customer service and responds quickly to answer questions. I had an issue with two cards that was fixed immediately
Review by Scd Demirtchian3 months ago
Customer Service responded quickly when I had an issue with a gift card that i purchased and fixed it right away.
Great Customer Service.
It could be nice if the cards could come instantly after made the purchase so you don't have to wait, sometimes timing is playing a big role on saving.
Review by Dab3 months ago
I've made several purchases here and the discounts were much better than other sites. I had a problem with a couple of cards where the balances didn't match what I purchased and they immediately replaced them. Very satisfied.
Review by Bazza3 months ago
Been a customer for many years, I buy regularly from them for both business and personal use, excellent customer service, quick response, very professional team!
Review by Wendynal Sakaluk3 months ago
Card Cookie is very frustrating to use. I tried to buy a gift card and it made me go through 3 verification steps and the final one was very confusing. I was looking on my CC statement for far to long and couldn't find how to finish/verify my order yet I was already charged for my purchase.
I will not be using them again. I wouldn't recommend them.
Review by HGd4 months ago
I bought two Starbucks cards of $25 each and when I loaded them into the Starbucks app, both the cards were reflecting $19.50. I sent an email and Next day I got a response from Tom that Starbucks was having issues and I have to refresh the card and magically the balance increased to $25 each on both cards. I would definitely buy again from card cookie
Review by JShe4 months ago
Listen, anybody who has anything bad to say about this company is either a scammer who the company cut off and refuses to deal with, or maybe you're rude and they don't want to deal with a headache. Just treat them the way you want to be treated. I've been buying gift cards in bulk for over three years now from them. I buy from them every day as an e-commerce seller and as of now I've purchased almost 50,000 gift cards from them. THEY ARE 100% LEGIT. Amazing customer service and they always make things right. Don't think you're going to pull a fast one on them though because they aren't idiots and they have great verification methods. They are experts at what they do and they won't allow someone to take advantage of them, as it should be. They have very high security, which some complain about in reviews. However, think about the nature of the business. They sell discount gift cards folks. They have to be cautious and have tight security. Just be patient with them and try to be understanding and they will save you money.
Review by SubversiveTech4 months ago
Had an issue with a card ($0.00 showed). Emailed customer service about it and they instantly sent me a new card of the same amount as my original purchase!
Review by Elrayh4 months ago
I bought a Starbucks gift card. It was supposed to be $60, when i uploaded the card the value showed at $45.99. I emailed CardCookies support desk and within minutes I received a response. They told me Starbucks was having a glitch on their side and how to resolve it. I transferred the balance to my regularly used card and when i did, $60 came over (the original amount, not the lesser amount that showed up on Starbucks website). I was also told by CardCookie that if it didnt resolve,they would send over the difference or refund me promptly. I've bought many cards over the years with CardCookie, and I have been completely happy every time.
Review by Bdorothy5 months ago
I find Card Cookies as one the best place to get good discounted gift cards, backed with great customer service team. The little problem I encountered, the customer service team was able to help in a prompt and professional manner.
Review by Toocat5 months ago
Great experience with buying Starbucks gift cards!
After you add a Starbucks gift card to your online account, you have to refresh the balance. When I first added my card, the balance wasn't as expected. I contacted support, and they responded within minutes to tell me this solution. Simply refresh the balance after adding the card, and you will most likely see the correct balance you paid for. Support is quick to solve any issue you may have.
Review by Birdee Mallourides5 months ago
I buy discounted gift cards quite regularly. You may experience a problem with a card every so often. Cardcookie is the absolute best at immediately rectifying any issues. They're my preferred site for discounted cards. I only use other sites when they don't have the card/retailer I'm looking for.
Review by Boofie5 months ago
I am a regular customer with these guys ... why pay full price? There have been a couple of times when there were issues, but both times the issues were resolved quickly and 100% to my satisfaction.
Review by Spita Derrow5 months ago
Bought several Target and Best Buy cards in the past. Everything worked out. Had one issue, but representative quickly resolved it, after I sent an email describing the problem. 4 stars now with possible 5 in future.
Review by Keks5 months ago
Just had an issue with a $0 balance card, and they replaced it IN MINUTES! I can be out shopping and get my gift card order fulfilled IN MINUTES! I'm saving and I'm protected so I'm 5 star pleased.
Review by Linkster5 months ago
The verification process is ridiculous and seems fishy. I went through the steps and then they told me it didnt go through and they canceled my order.
Review by Bitesize5 months ago
I had a problem with one of the cards that I purchased. I contacted support and was given another card to replace the card that was not working. The response was very prompt.
Review by Ronder5 months ago
Been using Card Cookie for several months for my Starbucks cards. The discount (currently 13%) is great and e-card delivery is within hours. Only one occasion where a deactivated card was delivered and my contact to customer service was answered within hours and a new card issued. I have tried several other services and this one is now my go to.