Excellent service, I found that CameraNU.nl to be very helpful and very knowledgeable people. I will definitely shop with them again. Good quality products, competitive prices, fast shipping.
Definitely 5 stars from me.
Review by Ryyder2 months ago
Everything as expected!
Quick delivery, f-stop icu was well packaged and what I expected.
Review by Newtonhill2 months ago
I recently discovered this store.
The product is exactly what we are looking for.
The order and delivery was smooth.
Congratulations on your promptness and professionalism.
Review by Pushpam Fountanian2 months ago
No issues with the order, product arrived fast, even though it was shipped outside of NL. Would buy again
Review by Preedawan2 months ago
My order came 3 days later. I ordered Feiyutech G6 And when I received it, it was a DEMO product. It is scratched everywhere and who knows how they handled it.
The box itself is damaged and there is a big sticker that says "demo". Here is what I mean:
http://tiny (dot) cc/damagedbox
Anyway... It was the last time I have ordered through them. Horrible experience so far.
Review by Riquelme3 months ago
I bought a fuji x-t3 and a fuji optics 23mm 1.4 a little later and I am very satisfied with my order.
The items were sent very quickly and the package was taken care of. For info I live in France.
I recommend Cameranu and I will not hesitate to reorder order, very good shop.
Many times passed by Cameranu in the past, and I never had any worries.
Review by WaleskaBatista Ovey3 months ago
Excellent experience. Delivered internationally in only two business days with standard delivery. Highly recommended.
Review by Hannin3 months ago
Excellent service. Very fast to answer your questions. The prices are very good.
Review by Anavel3 months ago
Purchased a camera but unfortunately had to return it since i bought the wrong one (my fault). Everything went well and the communication was excellent.
Review by Comarie Gosangi3 months ago
I'm very please with the store. Quick, professional and efficient.
The lens is great, everything I expected and more.
Review by Claubert Arizmendi4 months ago
Very good and fast communication, quick response to all of my questions, excellent prices, fast delivery in europe
Review by Hermesh Jakobie4 months ago
Cameratool ship me a lens l never ordered
an awfull mess
first parcel vanished with the post
a second parcel arrived with the wrong item
l never get trought the issue
l'm still waiting l think l can wait a long time
Review by Nizamudheen Koukos4 months ago
They have good knowledge of cameratechnic with excellent competency. I would recommend to CameraNu also for the best prices and for warranty.
Review by MVelez4 months ago
Extremely unprofessional attitude and service also the staff are incompetent. I will never lose my time in this store again!
Review by AmandaR Flux4 months ago
Bought a fuji camera and shipping to germany. Fast delivery. No complaints!
Website is well-organized
Review by Hamuko Pouclet5 months ago
Never I have been so satisfied with the customer service like the one at cameranu.nl. Great products, greater customer service. recommended!
Review by Marca5 months ago
This is the third time I buy a camera from CameraNU and I'll remain a faithful client: an enormous stock, releasing what's new before anybody else, very competitive prices and a five stars service, sorry: six stars!
Review by Camee5 months ago
Very good shop and quick shipping (even to Germany). The only fact that costs one star is the 2% costs for paying with credit card/Paypal. But the offer was so good that it was still a good deal :)
Review by ToyDenice DeVack5 months ago
Very professionel. Recomend to anyone.
Review by SonofaBitcoin5 months ago
Two days went while my credit card was approved. When this finally was ok, the items was sent and delivered after a few days.
Hope that I’m approved now for a faster and more smooth shopping experience next time. There will definitely be a next time.
Review by Litreb Fadri6 months ago
5 stars: Excellent – no reservations, I would recommend this company to anyone!
Review by Lamisa Wahlgreen6 months ago
Pretty much where i buy all my stuff. Get this, i bought a Sony a6300 couple of years ago, and it droped 100 Euros two days after i bought it. They were super and gave me the discount. My hats's off to you guys.
Review by Alandre Wellock6 months ago
I want to share my experience with CameraNU's customer service. On the 15th of May I ordered a new lens for my camera with them, which was delivered very fast and for a very good price, and I was quite happy that all went so smooth (the only thing bothering me was the 2 % credit card surcharge, which is illegal according to PSD2, but that's another story).
Unfortunately I got a lens control error when I connected the lens to my camera and so I returned the lens and asked for an exchange. This is where the fun part begins. I posted the lens at my own expense and few days later I received an email that the lens was delivered and would be checked by the customer support.
Then two days later I receive an email that they tested the lens on different cameras and it worked and asked if they should return the lens. Are you kidding me? Of course I do not want the lens back when I got an error with it - I want it exchanged to avoid getting the error again. I wrote this to the customer support and instead of exchanging the lens they start asking questions like "which camera are you using", "did you connect the lens correctly", basically questioning my intelligence. What also bothered me was that it took them days to answer my emails, and I often had to send reminders. Then I had enough and ordered the lens with a different supplier and asked CameraNU for a refund. Of course that was not that easy, because I did not pack a pouch and the plastic bags in the carton when I returned the lens, so I had to post them, again on my own expenses (posting to NL is 18 EUR from my country by the way). To make matters worse there was a problem with my package as it got stuck in a DHL delivery depot and I asked the support what would happen when the parcel was lost. Their answer blew my mind - they would have to deduct 75 EUR of my refund, because the pouch was missing. A pouch not worth more than 1 EUR, which could be easily ordered from the manufacturer. Thankfully my parcel got delivered a few days later and another week later on the 5th of July, I finally got the message that my money has been refunded. I asked them if I could get my shipping costs reimbursed, as some other retailers do that, to which I received no as an answer, but I already expected that, given their poor behaviour during the whole process.
To summarize, CameraNU is great if you want lenses for a good price but pray to god that you do not have to deal with their terrible customer service. I myself will never order from them again.
Review by Makhdumah Saintfort6 months ago
Really nice company, super fast, super friendly. And the carrier was delayed and then contact them and solve everything. To europe took 5 bussines days to arrive.
Pefect condition and everything that i bought :)
Review by Armita Whyler6 months ago
Easy to make purchases, and I really appreciated the ability to chat via the homepage with staff.
Order arrived quickly, and I was provided a tracking number in order to follow the parcel all the way.
Would definitely consider buying from this shop again.