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Review by Customer McKellar2 years ago
ordered 3 times with this company.
first order went ok, everything arrived and in a timely manner. i was impressed!
second order was placed the beginning of December 2017 for a high in demand Circuit Maker. at the time this machine was sold out everywhere in the UK eat delivery was end of Feb. also sold out in Holland/Belgium where although there hadn't been an official EU launch, it had been available with UK plug and EU adapter.
the item didn't arrive in time before Christmas, we contacted CameoNederland on several occasions over the last 4/5 months, sometimes they replied and when they did it was just to say they were expecting delivery soon. mostly there was no response from the company. nb they don't have a telephone number..
ITM i had also placed another small order, end of Jan, 2 items were not in stock and to date have never been received. contact through their ticket system gets no response.
having followed all the procedures under Dutch Consumer Law with no redress we have had no option other than to report this to the police who in turn have sent our case to their fraud unit for investigation.
we are not alone in this I have now seen other complaints with a similar track.
Lets hope the law comes down hard on this company and its director/owner(s)
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