Calimacil Reviews

Southall travel is a Total Rip off.. paid £1040 for 4 ticket(gulf airline).now Can't travel due to illness. Now asking for refund 4 months in advance. Guess what.? They want to cut £260=£1040 for each ticket. Which means.. total loss and no refund out of £1040
I called gulf airline .. they said they would have refunded me all..if I had bought directly from them(and not Southall travel).

Then why is so difficult when I have been told medically I cannot travel with written evidence.... why should anyone use these travel agent again!!!! So to rip us off when it comes to refund..??

I had a problem with a sword that I bought half a year ago, the sword broke at the first use, even the internal rod (I have more of their swords and it had never happened to me, I am very happy with them). I contacted them, they contacted me immediately and they solved the problem sending me a new sword.
Fast and effective

I have been trying for over a week to help my son fix an address error in his order. We can’t get through on the phone, through email support, through chat. Nothing. All their service methods continuously say we will get back to you. But they do not. This is completely unacceptable. They sent an order confirmation and the contact number on the confirmation is not even in service. I found another number for them and we can’t get through no matter what time you call. We sent email support requests, received ticket numbers, still no response...

The products are good but the shipping times and cost of shipping leaves something to be desired.

Amazing product. Excellent quality. Speedy delivery. I love Calimacil and recommend them to anyone who is looking for foam weapons.

Quality is excellent, usually ships fast and corrects any errors swiftly.

docking one star for that time they advertised "special offers for Europe" (no more specific in the ad) and it turned out they don't count Norway as part of Europe.
Raised it with customer service and all they told me was "tough luck".

The colors of the sword I received were starkly different than what was advertised.

i order from Calimacil, I dont have any Negative comments.

shipping times can be a little confusing, but very happy with anything i have bought

Very quick delivery, and the best quality

Importation prices render each purchase risky, due to the varying quality or product, issues with detail/paint/colour wearing off with use and admissablity of hard pommeled/hilted items in U.K LARPS. Above average Customer Service and some good deals, but misleading videos and general information on product structure/softness/quality can cause dissapointment.

With more quality control, Calimacil could become great but each issue found just damages their fledgeling reputation in some countries.

Excellent quality

I really do recommend calimacil they have fast shipping and there clothing is top notch I would highly recommend them to anyone who is into larping or sca. I love there clothing and it’s very comfortable:) .

The products are sturdy and last a very long time while the customer service is helpful, friendly, and prompt.

Quality product. Great customer service. Wonderful to buy from. I have had poor experiences with other Canadian companies. Never a problem here.

Calimacil delivers what they promise. That's in regard to product and delivery time. Usually it is not easy to derive from the website how the actual product is. Calimacil is on of the few who do not have that issue.
Delivery time wise: top!!! Canada to EU was faster than some EU webshops.

Great shopping experience, and postage was pretty good, being international postage.

Very poor service.
Placed an order over a month ago and paid in full.
Waited two weeks for the shipment notification. It never came.
Contacted them and was advised that the item on the order was out of stock and they would ship when it is in. I Waited....
Contacted them once again requesting if the order would be filled before Halloween.
Advised this day that"the ordered items were unavailable". How long would I have been waiting had I not initiated an inquiry into my order? They forgot about me and my order and only acted when prompted.

It is a solid piece and had much fun with it at my first event.

Ordering was easy and quick and painless.

Much appreciated.

Just wow! Durable, nice weight, and beautiful

Very well made
Amazing details and very durable.
5 stars

The best made weapons period. The styling is improving, i’ve had one recently confused with a live steel blade.

Always ships the highest quality weapons fast!

Ever since the website changed, the service with Calimacil has been utterly atrocious and unacceptable. They advertise items for sale, say they are in stock, but then are not actually in stock AT ALL. You still get charged for items not in stock apparently. Not only that but some items advertised on their website no longer exist and if you try to order them, you of course get charged but then told later on that they can no longer obtain the item. Why even advertise such things if they no longer exists?

Worse still is their delay in shipments. Before when a product was ordered, it would arrive in a timely manner. Now not only does the product take half a month to arrive, you also can no longer track the item. I was once told they didn't need to give me a tracking number because the item was already delivered, even though it wasn't. Then they told me later that they didn't even SEND IT.

Calimacil used to be one of the greatest places to get LARP related gear. Now it's a joke. It's depressing to see how far it has fallen. You can't even use your gold like before. You have to pick one and only one discount code. They won't even give discounts to large recognized LARP groups anymore.

It got me what i wanted