Byrna.com Reviews

I was excited for the product as it had some good reviews. The first issue we had was that it took over two months to get it and yet the billed my credit card immediately and not when it was shipped. When we got the product we only got part of the shipment. The launchers quality was not good. There were big gaps where the clip went in and overall just seemed cheap. When we shot the launcher it was pretty accurate and had a lot of power which was good. The problem was that it would only fire about every third pull of the trigger. We then had two of the tear gas pellets just come apart in the clip and both my wife and I got tear gassed. That was the final straw so I requested and got an RMA and shipped the product back. They sent me an email saying they were refunding most of my money but the problem is that it never showed up on my credit card statement. I am now having to dispute the charge with my credit card company. Bottom line is I would wait a couple of years before buying and see if quality gets better.