The worst service ever. The associates especially Carmin are incompetent. I asked for a supervisor and Carmin was the supervisor. I made a order and received the wrong part. The box was open and no packing slip.
I called them and was on hold for 30 minutes. Save your self the trouble. Go with a reputable company. This was the worst service I ever gotten without going into detail with the conversation that I had, very Rude and very ignorant.
Review by Pickled Niple1 week ago
I have only had one issue with a power steering pump. However, the part was warrantied and the replacement part is still going strong as far as I know. I like the quality of the parts at a fraction of the price you would pay from the local Retailers. The minus is you have to wait for the parts, but the plus is the huge savings you get without sacrificing quality.
Review by Trott2 weeks ago
Happy with the order, got it sooner than it was expected. Thank you
Review by MalcolmHewitt2 weeks ago
Item arrived as described, exact delivery date.
Review by RiaRhesa2 weeks ago
Waste of time and horrible customer service. I ordered control arms for a vehicle. When I didn't receive by the scheduled delivery date I wasted over an hour on a call just to learn that our order was cancelled (they claim an email was sent which it was not) and they dont have the parts in stock!!! DO NOT WASTE YOUR TIME OR ENERGY WITH THIS COMPANY. The reps could care less that I have a customer waiting over a week and back at mf square one!!
Review by Threefold Lakshmiprasad2 weeks ago
My turbo charger was delivered quickly. It looks like the old one. I just have to find the time to put it on.
Review by Anonyomous Moort2 weeks ago
Would highly recommend
Review by Canaletto2 weeks ago
Had to buy a new Wolfsburg Jetta sterring rack, what they sent me was exact match to what I needed. After i installed it worked out great. I love this place, very affordable pricing and good parts. I would recommend this place to anyone who wants good quality parts. Thank you so MUCH!!!
Review by Sudoka2 weeks ago
I paid 350 for a driveshaft it’s been 2 weeks since I paid for the part no tracking number nothing. ‘’’’’CUSTOMER SERVICE IS TRASH’’’ OVER ONE HOUR HOLD TIME. Shipping supposed to be 5-7 day. I DO NOT RECOMMEND THIS COMPANY WASTE OF TIME AND MONEY.
Review by Mr Smithers3 weeks ago
Quality product with affordable prices I could not find anywhere else. Free shipping took only 4 days to receive it. Thank you so much.. You have a very satisfied customer for life!
Review by Leegion3 weeks ago
this is by far the worst company to buy anything from. i bought the whole AC compressor kit for my Acura only to discover they were all faulty after installation. now i'm also loosing the money and time used for installation. tried to call the customer care service and they kept me on hold forever over and hour. its been about two months and they still won't resolve the issue....
Review by Siriusb3 weeks ago
Ok so I ordered head lights for my Freight liner van and they sent me dodge even though the website said they had the freight liner.
I got the parts no problem but then to get a Return authorization is really hard the sales guys answer the phone. The customer service guys do not nor do they use the chat program effectively.
I wish I paid more and got better customer service lesson learned.
Paid $65 dollars to send the wrong parts back and am still waiting for the refund. They say it processed on the day after the CC bills. That seems odd.
Don't be like me order parts from people you can go back to easily.
Review by MRowsh Elsiegee3 weeks ago
Every time I have ordered parts, they have arrived in a timely manner, been spot on with their description, and never had a problem.
Review by Mentrel3 weeks ago
They have quality parts and shipping was very fast!
Review by Yeime3 weeks ago
I have been trying to reach customer service about a part I ordered on June 19th, but the hold times are so long, I wonder if there is actually a customer service department?
Review by Reyhan3 weeks ago
Fast service and lowest price
Review by Irchad3 weeks ago
Let me just reiterate what the rest are saying. Total BS customer service. I will never buy from this site again. Over 1 hr. hold every time I call.
Review by RayeAnn Bærentzen3 weeks ago
Excellent service and the right part for the right price
Review by BellaRose3 weeks ago
Paid for overnight shipping got the item 8 days later. The box was damaged severely, missing a piece to the part I ordered. The only good thing is that they refunded my overnight fee! Will not order from them again!
Review by Guardbridge3 weeks ago
I ordered a part for a Cadillac XTS PLATINUM, but I received a land rover part. Then I called in to customer service and had to wait over an hour to speak to someone. Once I got a customer service representative on the phone he was very rude, condescending, and disrespectful.
I asked for a discount on the correct part for my inconvenience and was offered a price that anyone could have gotten with the promo that was to run the next day.
The worst customer service and service experience I can remember.
Review by AHannah3 weeks ago
I’ve bout 2 air suspension struts from here and they were both great quality and in perfect condition when they got to me, which only took about a week. This site had the cheapest prices I could possibly find after tons of searching. Highly recommend for anyone looking for a trustworthy site with the best prices.
Review by Kayloa4 weeks ago
I have and would recommend you to everybody I know I ordered spring loaded struts and I was very happy with that I also ordered three of the motor mounts two of them were motor mounts and one was an insert I thought they were all supposed to be the actual motor mount it may help to put insert on the picture cuz some of us don't know what insert from a motor mount. My parts arrived in great condition the prices were very very reasonable and I am very happy with the service. Thank you very much and I will be ordering more from you shortly
Review by Evanilto4 weeks ago
I ordered 6 fuel injectors all the same part and received 6 totally different ones. I am trying to return them but am hitting a dead end. Of the 6 only one was the right one. They were all opened packages (except for the right one) and maybe even used. Not happy at all.
Review by Delus1 month ago
Shopping was very easy and parts came earlier than scheduled
Review by Lycamobile1 month ago
Quality product, quick delivery and reasonable price