We collate all the best reviews from around the Internet so you can view them in one place
Review by Trevor Wookey6 months ago
Good service and a great product for my driving school
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Review by Sam James6 months ago
Perhaps I’m being generous because the product is genuine, but it wasn’t the easiest journey getting it.
First item delivered was faulty so had to pay expensive postage to return the item on the promise it would be refunded. Ended up receiving a replacement item, but no refund on the postage, and no response to my email chasing it up.
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Review by Liliana Stanciu6 months ago
quality,fast and cheap
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Review by Natalia Collings6 months ago
Thank you, great customer service
Sincerely
Natalia
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Review by Bernard Coombs.6 months ago
I would strongly advise ,do not use this site, I ordered a perfume on the 8th June, still waiting 30 June., I have sent numerous messages and even made a phone call to them. They are just blaming the delivery firm but have refused to refund my money.
Do not use this site.
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Review by P Duncan7 months ago
Great product, best price.
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Review by A buyer7 months ago
I received a flanker of Montale perfumes that is different to what I already had - longevity, strength and the heart note are all different. It disappears after two hours. Packaging is also slightly different, flanker has no batch code. It's a fake perfume that is not justified by the lower price. Totally disappointed. My first and last purchase.
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Review by Pamela Stevenson7 months ago
Second time I have used this company. Pleased on both occasions with packaging and delivery. Slight delay second time but during lockdown so still brilliant service.
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Review by IULIA7 months ago
Lovely perfumes, good price
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Review by Ionela7 months ago
Amazing service.genuine products.Order arrived on time.i will be purchasing again products from this site
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Review by Imran Mohammed7 months ago
Thanks is good service
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Review by Arafat8 months ago
Packaging was slightly disappointing, it was put in a box with shredded cardboard (which was clearly from some other unrelated packaging). This was done to protect the perfume, but it looked like packaging from a third world country. Would easily make someone feel like the perfume was a knock off. The product is likely a knock off. I have used this same perfume many times before. The lack of oiliness in the perfume, puts me in real doubt.
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Review by Fawi8 months ago
Still I've not received my parcel I've bought this perfuem 2 month ago nobody reply my email they've rubbish service I'll complain about that brasty website including Hermes company discussting helpline
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Review by James English teacher8 months ago
Don’t use this site for anything as other people have mentioned.
My story goes ... I ordered a bottle of CK be from them and when I sprayed it on my wrist it had a strong stench of alcohol and left a plastic smell on my skin.
I emailed them to inform them and they said I could send it back at a cost of €10 ( under EU law the seller must pay for the cost or return) but they said it doesn’t matter and if I want to return it I must pay for the postage .
I would avoid using them and pay a little extra and get it from a high street strong so if it goes wrong you have some come back.
Hope this review is helpful for anyone reading it .
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Review by Paul Garvey8 months ago
No issues ordering. Website good.
Very cheap prices compared to other shops.
Only issue was delivery which took almost 2 weeks from ordering to delivery.
Not a massive problem for me. Not sure it was the fault of the company as they had sent the items and had a tracking number, more likely to be the delivery company!
Emailed Brasty customer services and was very impressed to be emailed back within a couple of minutes.
Would recommend based on my experience!
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Review by IT10 months ago
My order arrived within 5 days, without any issues whatsoever!
Thank you and I'll definitely be back! :)
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Review by Alex10 months ago
This place is outside the UK be aware.
Bought a fragance, then i returned and i never got the refund, it has been nearly 3 weeks.
Also i had to pay £8 postage as its ouside the uk but they trade with and UK domain.
Stay away from this guys. I will email consumer protection help support hopefully with all the complaint and bad reviews will get the UK page dwon. And also pay pal.
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Review by Tony Johansen11 months ago
Ordered perfume for my wife for Christmas which did not arrive
was told that delivery company had delivered (TO GARDEN)??
I have done all that this company have asked me to do
have asked my neighbours if they have received my order and looked in my garden. Have also signed a form they sent me for them to make a claim from THEIR delivery company.
My contract was with this company but i am having to wait for them to get their money back first. BEFORE they will refund mine
DO NOT BUY FROM THIS COMPANY OR THIS CAN HAPPEN TO
YOU. I WOULD ALSO LIKE TO KNOW IF ANYONE HAS EVER HAD THEIR MONEY REFUNDED FROM THIS COMPANY ????
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Review by Josh1 year ago
Order a perfume sometime in October still waiting on this delivery. Contacted the company they have said they delivered it to an address over 30 houses away from me.the owners of the home did not receive any package and the company have not been updating me with how they will resolve this situation.hoghly wouldn’t recommend this Del Boy run company absolute shambles and needs investigated.18/02/20 still no refund
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Review by Mark Norton1 year ago
Hi
My order arrived in 5 business days,very good at a busy time of year , well packed and a great saving ,I found email gets answered extremely fast .
(Thanks Kate)
I will use again
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Review by Lamide Balogun1 year ago
This is the most Terrible company I have ever ordered from. I order before Christmas and was meant to receive last week Friday after paying for Christmas guaranteed. Still no delivery has been made. This was my husband’s Christmas gift. I have been speaking to a lady but she has no idea what she is doing or saying . Asking for my refund and she is saying the manager will get back to me.
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Review by Viktor1 year ago
Ordered perfumes 1 month ago!
Nothing ever arrived and customer service was unable to get any information about my order for weeks.
Supposedly the courier lost the parcel(highly doubt)
Waiting for a refund for over a week.
Read the reviews before my order.
I only wish I believed them.
Please be wise and do not order from this company.
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Review by Mr Clifford1 year ago
Absolutely no issues at all for me. Brilliant. Delivered promptly, during the busy run up to Xmas too. Well packaged. Exactly what I ordered.
A* from me. Well done.
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Review by gerryl floyd1 year ago
Do not buy from this online shop!
Ordered perfume, had issues with delivery because my addressed was given by the online shop incorrectly. I tried to call and email. No answer. I contacted Brasty UK they said Brasty Germany is understaffed. There's no communication. Seems like a scam. I suggest you buy from somewhere else save alot of time and trouble.
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Review by Richard Haylock1 year ago
I don't understand the poor reviews. I have ordered twice from this company and have received the goods once in a reasonable time and once in a very fast time considering the distance of travel. The packaging is good.
An American company selling similar goods has good reviews yet I found them problematic.
Some very good bargains here. Maybe the poor reviews here are from people not wanting competition.
