BrandRep Reviews

Horrible experience thus far. Got suckered into the “I can only offer you this price one time during this phone call.” Made a down payment to reserve the price that we had talked about to do some research on this company. After the research I decided to not use them and was told I couldn’t get a refund due to the time spend on the phone with me. When I asked to speak with someone in upper Management the manger told me that it wasn’t possible because he was the manger of his branch. Tried calling back several times since but get through until another employee with this company called me to tell me that my card had been declined twice. I told her that I had attempted to contact them multiple times regarding this she told that she would have one of her mangers contact me the next day haven’t heard from them since.

People - don’t waste your money .!!!!! They talk a great game about putting you on first page of google within 30-90 days -they rob you of your money.. they are a LYING CHEATING company.. they never return calls.. my google/business page is mess -
I will never again do business with these j**koffs again.. they should be reported to law enforcement .

They gave me a refund ..it took a few days but it got back to me

Thank you BrandRep Jacqueline took very good care of me you won’t go wrong thank you BrandRep.

Brand Rep ,Miguel Zaragosa. He is grat!
He has been helping me with advertaizin,
He is very talent into look what really works
My advertsizin is working good.
Totally recommend
BRAND REP , also
MIGUEL ZARASOTA
He has been help me for long time
With different ampaigns that has been work for me.
Thank you Miguel.

Still waiting to see how I can communicate with them. I call them at 800 405 7119 but it is disconnected. Can you reach me at the support ticket please and I'll have this removed once I cancel my subscription. Thanks.

We are approching the end of construction. I have been completely happy with the personal service of the Brand rep team. Dominique in particular. We at Hempdrenalin will build additional brands through brand rep.
Thanks again, Keith Schwartz
Hempdrenalin

We have been paying $427 a month for services that we have not generated any business from. I simply cant afford to keep paying a price that steep for nothing. We have only been in business for a year. I tried canceling said they would call on 1 to 2 business days which we have not received a call. Today they kept trying to get funds out of my account for a service that I'm not even getting for different amounts $427,$375,$350,$300 is that even legal to keep trying to get anything they can out of my account?? If I am not satisfied with the services is there anyway to stop payment on what they keep trying to get my account for or possibly a refund even on payments already payed?

DO NOT GIVE ANY MONEY TO THIS COMPANY!!!!!!!!!

Brand Rep took my $1,299.99 to put my company name on the front page of most search engines, and I am still yet to see my name come up on most search engines( at all). Very dissatisfied but they have my money and they aren't doing anything about.
Big Ben Dry Cleaning
Waco, TX

this is Brian with high desert affordable landscaping if this is good company to do advertising for your business

I would not recommend using BrandRep unless you are not into technology and don’t know how to work Google my business at all. Yes they were fast to take my money but they yield no results. They take over your Google business account and you are just someone that can adjust the times and little things, everything else is in their control. They did set up a website but it was not accurate to what my business is. Only when I wanted to cancel my subscription did someone reach out. Then they promised to get it changed and make it so I’m satisfied and that was a month ago. I had given them a month and yet everything is the same. I feel like I was throwing money down the drain. Don’t use this company if you know how to use a computer. Create your own website, manage your own google account, save money.

BrandRep "cold called" us pretending to be Google. When they started talking about charging us to correct an incorrect number on our Google listing, and stated that they could correct that number wherever else it showed up on the web, I knew something was amiss.

very good company

We have been paying $427 a month for services that we have not generated any business from. I simply cant afford to keep paying a price that steep for nothing. We have only been in business for a year. I tried canceling said they would call on 1 to 2 business days which we have not received a call. Today they kept trying to get funds out of my account for a service that I'm not even getting for different amounts $427,$375,$350,$300 is that even legal to keep trying to get anything they can out of my account?? If I am not satisfied with the services is there anyway to stop payment on what they keep trying to get my account for or possibly a refund even on payments already payed?

UPDATE: GOT A REPLY FROM BRAND REP 4 HRS AGO AND JUST SO HAPPENS I GOT A CREDIT ALERT DETECTED THAT THE $427 IS NOW ON MY CREDIT REPORT??? I SURE HOPE THE NUMBER YOU GAVE ME TO CALL CAN FIX THAT TOO?? EXTREMELY DISAPPOINTED

They delivered on every promise they made. From getting my business to show up before competitors to fixing the errors I made in helping them design my website. Excellent customer service. Worth every dollar.

So far they're doing great actually they're excellent Jessica is working for me and she's a wonderful person I really enjoy working with her she does everything she says she's going to do handling it very well I do recommend them very highly

Stay away from them, cheap company, they like take money and does not responsiblity , I had no service from them but still they changed me! Stay away from them

One of the worst experience ever. DO NOT BELIEVE WHAT THEY SAY.. their marketing and so called brand Ad experts couldn't even get the word "lighting" correct. On the Ad they created it said "lightning". They place wrong phone number and promised to create a "landing page" which they said, we did not need. We have spend years on our brand reputation and this companies service to our company was so bad it has truly shaken my confidence in ever working with marketing company again. The sales person Glenn Smith told us all kinds of things they would do for us and everything he told us was a LIE. DO NOT WORK WITH THIS COMPANY. DO NOT BELIEVE THEIR SALES PITCH.

Won’t communicate!! Reserve opinion for a later time!!

after almost 20 months i'm still not listed , they said they couldn't find my account but they refunded my money ?

These people basically ruined my business for a while. They say that they will get your company ad up on Google Maps for you under certain keyword searches and that they create a "shadow website" with relevant keywords to get this job done.

At first we did have a decent showing on Google Maps then all the sudden a few months later, I was down to the bottom of every search possible right when our business was "in season" - great timing. At that same time I noticed that (we were no where to be found in the NATURAL SEARCH RESULTS) on Google. I searched high and low to find out why. Then I found that BrandRep's "shadow website" not only copied word for word from our own website but they also had this shadow website pointing to our website, which Google does not like it when you copy websites creating duplicate content like they did. They are the pros huh? I think not.

I already had a Google Maps Account that I made myself and I went out of my way to get client Reviews on that account. But when I canceled my services with BrandRep (they) deleted the account that
I made myself! How they can even get away with this I have no idea.

Lastly, when you try to cancel, they make you get in touch with their head guy to talk to him first and he tries to get you not to cancel. I had to hold back from telling them off because they copied my website word for word but I did not want them ruining my Google Maps account that I had set up already - well - they deleted it anyway now my reviews and pictures, all of my work is gone. Surely I would never recommend these people.

The only reason why I give this company a 1 is because they at least pick up the phone. I beg you not to waste your money. Learn from my mistakes. They put you on sites with false information on them. They don't talk to you before creating your brand. This is not worth paying $50 a month. Please don't let them trick you into a $300 a month contract for the next 3 months.

BAD SERVICE NEVER !!! THEY LIE ABOUT EVERYTHING I HATE THEM THEY TOOK MY MONEY

Thank Brandrep team, they working hard on my order!

Horrible experience!!!
these guys are such a LIARS
so many false commitments and work for nothing
i was told something else on the day of marketing and later it all came out to be fake and false, just beating around the bush and nothing else,
i have spent around an hr everyday on the phone to let these guys understand what i mean to say, Such a HEADACHE
a PAIN
wasted my money
they should be giving me the money for my service of educating their guys
a BIG ZERO