The company handled everything perfectly. I only had problems to retrieve my items after my country's customs already had them. Took me the whole day!! As for BraBox, nothing but great things to say about!!
Review by HugoTheVapeChaser3 years ago
I asked to deliver a small eyeshadow kit. The kit was very small and BRABOX placed in a very big box, full of air pillows that were supposed to protect the product but in reality the product arrived here bent and with some of the eyeshadowsslightly damaged. I was charged 54 dollars for a bad service and I felt overcharged. The product cost less than 8 dollars and I paid 54 dollars to be delivered just because BRABOX put in a very big box.
I will never use the service again and I will not indicate the service to anyone, that´s for sure.
I was not pleased with all your explanations. You placed my product in a very big box, almost 10 bigger than the original size of the product and besides that returning the product was not a choice because due to the value AMAzon wouldn´t accept a return. Anyway I was deeply disappointed and the evaluation will continue the same.
Review by Muszi3 years ago
I took at least 30 minutes sending the links of the stuff I want to send to Brazil. It said that in max 24 hours somebody would contact me but is more then a week and nothing.
I called the 3 different phone numbers on their website and none of then answered or retuned the call. They voice mail sound like somebody's personal cell so I'm not even sure this coming still exist.
Review by Tipperary3 years ago
I have an excellent service provided by Mr. Thiago Barbosa. He is very objective and very professional. Otherwise, I really think Brabox should consider in having a branch in Orlando, FL. I sent a message already making this suggestion. Thank you in advance. Best regards!
BraBox is rated 3.0 based on
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