Book it really made it easy to find exactly what i was looking for for a great price. Definitely looking forward to my trip and plan on booking with them in the future!
Review by TToban3 months ago
My customer service agent was thorough and efficient. He made sure to repeat all terms of booking. We are looking forward to our family vacation.
Review by Elmore Puhner3 months ago
Great prices. Good explanation of purchases and insurance available. Great buy now pay later option. Wish I could change payment type during payment schedule but understand why I cannot.
Review by BRun3 months ago
Easy to use, good rates and discounts.
Review by Tharmakulasingam3 months ago
Booked a trip to Cancun with no sweat! Can't wait to be half naked on those beautiful beaches with my love!
Review by Latics Expediters3 months ago
I never received an email confirming my booking.
Review by Comocho3 months ago
Do not. I repeat. Do not use bookit.com. I have NEVER in my entire life dealt with a customer service department so unwilling to help their paying customers. I have wasted close to 20 hours of my life on hold with bookit (that is including being on a resort where I was supposed to be enjoying my vacation) and still have not gotten the refund I was promised. Just for reference, they flew me into the wrong airport and there were no shuttle transfers waiting.. though we are still waiting on the refund from that. Please, do yourself a favor and use another website! There are so many out there!
Review by Delbell Greenham3 months ago
I used bookit.com to book my trip to Mexico. The hotel & flight were great BUT I also booked a rental car through them as well. There were so many hidden fees when I arrived. I ended up paying for an insurance through bookit for $36 that the agent informed me was a requirement and turns out the rental company didn't even accept it, so in order for me to not be stranded in a foreign country I had to pay an unexpected additional $145 for the insurance that the company accepted. In addition to the $145 I found out at the counter that a $500 hold had to be put on my credit card. NEVER mentioned by the agent when I spoke with her over the phone. Although my flight & hotel were perfectly fine, I will prob never use this sight again simply because of the poor experience I had with the rental.
Review by Karann Subido3 months ago
My overall experience with your customer service was excellent once connected. Had to wait over 18 min. on telephone before reaching a customer service rep.
Review by Rayneka3 months ago
Jessica was amazing is assisting me with my nonsense. She was very patient and helpful. The wait times are crazy long, but if you need to change your reservation, she was very helpful and again PATIENT
Review by Lovetann3 months ago
This was my first BookIt.com reservation. We've used Cheap Caribbean in the past, but there seemed to be more accessibility to different flights and more variety in room choice for less of a markup via BookIt. The website interface is easy and efficient, and the check-out/verification process was simple. We're looking forward to the vacation and can amend the rating depending on any support that is needed during the vacation, but so far, excellent!
Review by Rittal Farlee3 months ago
The booking was quick and easy. I got to my hotel and all the paper work was in order and better than expected. Will definitely continue to do business with Bookit.
Review by Jimpap3 months ago
always great experience
Review by Marliaka Keresztes3 months ago
Fast, Easy and greAt deals
Review by GDunahue Bahner3 months ago
BookIt was very easy to work with. They also had the best price by far for the all inclusive resort we booked.
Review by Jo-Anne Altamirano3 months ago
Fast and easy plus filled with discounts!!!
Review by Rohithkumar3 months ago
Mario was VERY kind and patient. My travel guest and I constantly put him on hold, went back and forth , and had a great amount of background noises and he still stayed on the line being professional. We changed flights very frequently and he had no problem each time we did it. He was awesome !!!
Review by Novmar3 months ago
The reservation process was easy and quick. Easy pay is awesome. I hope for it to be expand to other locations like Hawaii and Europe.
Review by Richaard3 months ago
Agent Braa was very helpful in helping us with our reservations for a resort in Punta Cana. This is our second trip we booked with him. Mr. David Braa is an accent to your company. Thank You
Review by Oleksander3 months ago
Made several reservations with Bookit!, Never an issue. Very good. 5*****'s.
Review by Torenaga3 months ago
Horrible Experience-Never using Bookit.com again! I was told one thing and given another. The consultant discussed a all inclusive package with hotel and airfare for $1,987.76 including taxes and fees. They e-mailed me a link to pay for the $1,987.76. After clicking on the link provided and paying the full amount of $1,987.76 I found that the airfare was not included as represented. I immediately contacted Bookit.com and explained that I was told this was an all inclusive package including hotel and airfare by the Bookit.com employee and did not receive the plane tickets. The Bookit.com representative told me all sales were final and this was non-refundable. If I wanted to go on this trip that I would have to buy a flight to get there in addition to the full amount I paid.
Review by Hae Cyrilla3 months ago
I called and literally booked my vacation in under 20 minutes. The man was extremely helpful and so sweet. I haven’t gone on my vacation yet but I’m sure it will be amazing. ALSO the prices on this website are outstanding!!! And they do payment plans :)
Review by Sumair Zong3 months ago
Excellent site. I used it few time before I will recommend this company
Review by Ferdinande Palei3 months ago
Book with them, you don't receive detailed confirmation of what was actually bought which is now create problems with supporting detail as we get ready to travel, missing vouchers, misunderstandings of what was bouht, etc. and when calling customer service, they are rude and only interested in selling more which is ironic because I paid for ALL-INCLUSIVE which included airport transfer, yet BOOKIT still sells me a transfer!
Review by Izzatul4 months ago
I got a great deal on a Cancun all inclusive vacation resort. It was so simple to price out resorts and check flight prices and dates. Then package it all together for even more savings. I would rate it five stars, however when I called to ask what kind of guarantee I get if the price goes lower. Since I am booking 8 months in advance and I was told by a sales/ service rep that there was none.