First time order for a product from US, received it as assured even though it was a long waiting of around 9days.
There was no follow up, only way I came to know that my product landed UAE is through courier SMS.
Product was delivered in good shape, as described, etc..
Review by Nikshay Jammarie1 month ago
Positive and smooth experience
Review by Peerapak1 month ago
I ordered a toy for my son from this…
I ordered a toy for my son from this site. having waited 5 weeks I emailed them they sent me some ticket number with an automatic email ,they did not even care enough to write a proper message to me.i waited another 4 weeks still no answer. i have now canceled my order and leaving this review to warn others
stay away from them .
Review by AboSaja1 month ago
I found everything i want from binge! In few days i got what i wanted as if its in the same country! I recommended to everyone! Thanks binge
Review by Engjell Bilisim1 month ago
VERY BAD CUSTOMER SERVICE
Review by Mr Bolger1 month ago
I did not expect that my order will come on time because of all the negative reviews. I am thankful that I gamble to order on this site. Definitely I will order again. They are cheaper compare to the other online shops.
Review by MtPage2 months ago
very helpful customer service.
Review by Peggins Fjell2 months ago
I ordered 2 items on 21 May 2019, estimated date was 27May/1June.
1 of the item I received on 14 June 2019 (2 weeks delay).
The other item till this date (23 June 2019) not received. No reply thru phone and if you send them email for follow up, wait for 3/4 working days and each time expect some strange excuse.
EXPECT THE WORST & LAZIEST INDIAN MANAGEMENT SINCE THE INVENTION OF INTERNET.
Review by Tully3 months ago
If there was a star below BAD, that would still not be explain how pathetic this website is. Please be advised the delivery time stated is completely wrong. Apparently all the items are shipped by third party seller and the item takes more than a month to be delivered. customer service is even more PATHETIC as they cannot support or provide solution to your grievance and plus they are so hard to get in touch.
You are better off ordering from Amazon brother websites where atleast the expected date of delivery is as stated.
Review by Ramond Väätänen3 months ago
Customer support is so poor, they never reply to emails promptly, I bought an Arturia KeyLab 61 MKII Keyboard Controller (Black) Order Number 129157. The product delivery took 3 weeks longer than the date they had advised and no communication was done to alert me on the delays.
When the product finally arrived some of the main keys where not functioning. Customer care is taking forever to respond on the matter. Someone Help.
Review by MaryBridget3 months ago
Very Good Service and delivers on time.
Thanks a lot
Review by Kabs Nayaz3 months ago
binge online store is superb i bought my crosstour Action Camera online.and delivered to my address of no additional charger you get as what you Pay but the Sony TX4600 has a delay of 2 Days which is considerable for that binge.ae has no stock and the merchandised is coming from USA.the staff and Customer service representative is accommodating Thanks ....
Review by Clemance Farishta3 months ago
This was the first time i ordered from binge.ae
I called them the next day to cancel the order as i was supposes to be flying out in a week. But they assured me the product would be delivered to me on time. They delivered the package within a week of placing the order. Fast delivery and extremely professional customer service. Definitely reccomend Binge.ae
Review by Mhasnane Esterle3 months ago
i have received on time delivery and the quality of item is perfect.
Review by Nayeli3 months ago
Great customer service from Mr. Ron 👍👍👍... Although my order was 1 day late delivery, I received 100% condition product with great packaging... Just focus on fulfilling your promise delivery timing...
Review by Arnlaugur3 months ago
Service was great
Review by Selecia4 months ago
- called the helpline 5 times
- emailed daily
- live chat 4 days in a row
Not a single response.
The delivery date has been and gone.
I will be requesting my bank rate this transaction as fraud and I will be reporting it if they done make an effort to support their customers.
If binge is reading this, please sort out this order: #130175
Review by Sein4 months ago
As of June 9, 2019 - If there is an option for zero-star rating, I would be more glad to give it to Binge. I experience a worst delivery and turn-around time with Binge. They don't care about the delivery timeline that they have set. Worst is, they offer an unrealistic delivery date + inefficient internal processes will definitely ruin your online shopping experience.
Update: As of 12 June 2019. This is an update regarding my order with Binge. The expected delivery date of the items I purchased was 29th-31st of May 2019. Today is 12th June 2019 and I still did not receive my order. I received an email though on 10th June 2019 that my order is being packed for final delivery. In such email, I was promised to receive the item on 11th June 2019. Today is already 12th of June and no delivery person shown up. Definitely, Binge will ruin your schedules and if you have urgent and important matters, dont bet your luck with Binge. You will definitely lose your memorable moments / planned activities due to their delay.
Review by Little Kelchner4 months ago
I order something from them and I was skeptical at first because this is the first time, and they said it will be delivered on 16 May and it actually arrived one day earlier, and in a good condition.
I would recommend them.
Review by Honestdutchie4 months ago
Item received on time and in a very good condition..
Review by Louielee Trester4 months ago
On time delivery,excellent packaging..ordering was very smooth without any problems
Review by Menelaos4 months ago
The item did not arrive. I wrote many times and called them, do not respond. Do not contact them.
Review by Putso4 months ago
I was bit concerned initially as it was my first order but I received what I had ordered. There was a delay of 1-2 days but they had replied to my query via email. Not a bad experience. Will order again if required.
Review by Senzo4 months ago
Overall great experience! So happy with my purchase! Thanks Binge.ae. I am giving you 5 stars. ⭐️ ⭐️⭐️⭐️⭐️
Review by Dustington4 months ago
The most unprofessional company ever. No updates, customer service number not working, An utter mess!!
I have placed an order on July 12 with estimated delivery on July 19-22, Nothing received and no updates or tracking and when I complained, I was informed that it will take another week to reach UAE!
I am cancelling my order and this is the last time I deal with such company. I advise everyone to stay away from these people if you do not want to be scammed.