Freddie @ BikeBerry pointed me in precisely the right direction. Responded to my emails in just a few hours. And now I can hardly wait until my kit gets here. Will tell you how it goes.
Review by Smykova3 weeks ago
Used your diagnostic video on YouTube to find proper coil resistance. Thanks for the help.
Coil arrived unharmed. Resistance values seemed slightly higher than I expected, but it produces spark and my gas bike is up and running again. Thanks!
Review by Zofran1 month ago
I ordered my motor on the fourth of April. I didn't get my motor until the 28th. When I called to ask why I haven't got my motor, customer service was rude and basically insinuated that I was trying to scam them. Then they tell me to call the police and file a police report on the missing package. Now I have put the motor on a bike, and there are problems with the clutch not engageing.
Review by Kulshuma1 month ago
First time ordering from bikeberry, very good website helps make it a lot easier when choosing the right motor. Hopefully I won't be let down when my motor gets here.
Review by CFrost Coxshaw1 month ago
Very good, Satisfied with what i found, only downfall i wanted to pick the Blue bike, Not red but there was no option to change the color, only motor size. Other than that i look forward to receiving the product and testing it out. :)
Review by Ivor Cajas1 month ago
the website seemed a bit slow, wouldnt load on my phone at all . an app or more mobile friendly website would be awesome. anyways thank you !
Review by JaimeSays Hilboldt1 month ago
I bought two bikes for my daughters for Easter. They arrived and we assembled per the directions provided. One of my daughters got in the bike for the first time and the chain snapped causing her to fall and she was injured. I have contacted this company more than six times via email and phone with no response. I want to return both bikes but can't due to their lack of customer service. I will be contacting the better business bureau regarding this issue. Only order from here if you enjoy giving money in return for terrible customer service.
Review by Fatbow Neburagho1 month ago
So excited you offer free shipping! Cannot wait to see my grand daughter's face when she sees her new bike!
Review by Jooni1 month ago
I've bought engine kits from multiple vendors and bike berry always exceeds my expectations. I've have never been disappointed.
Review by Robayo1 month ago
How come no offers of promo parts or discount when purchasing over a certain dollar amount? Like 500 dollars
Review by Balayogesh1 month ago
We received our 24 inch boys bike today and put it together - to some extent. There were parts missing. I suspect it was due to the parts bag being open and the overall container having many gaps at top, sides and bottom. The bike will be fine once I visit the hardware store and buy some substitute nuts, spacers, washers and brackets for the reflectors. My issue was with a manual that didn't quite match up with the bike, an almost unreadable assembly manual and sloppy shipping integrity.
Review by CryptoMobUK Lucania1 month ago
I hope this order is quicker than my ebay order, been going on 20 days and still no response from you, or fedx. I'm patient but....really guys? Please man your phones for your customers, 51 on hold and a 2 1/2 hour+ wait is rediculous. I want my old Bikeberry back, when service was reliable! Best of luck to you, Dave.
Review by Tfry2 months ago
The one time I had a problem it was quickly corrected. I will buy from bike berry until they close their doors.
Review by SpaDim2 months ago
Web site is a pain in the Butt will not ship to APO...I'm telling everyone to shop bike.net cheaper fast and same stuff
Review by Manplas2 months ago
Looked around a lot of places to get a bike delivered in a timely manner during all that's going on. You guys made it super easy.
Review by Lorifan2 months ago
Thanks so much for all your help. Still waiting to hear from my daughter on how the bike is. I'll update this as soon as I find out.
Review by Yakup2 months ago
It was a quick easy order once again thank you bike berry i will continue doing business with yall God bless yall
Review by Mylon Vitalii2 months ago
Fantastic so far! Hope the bike is processed and shipped quickly.
Stay safe and thanks for everything!
Review by Shaterria2 months ago
Helper videos on youtube were super helpful, made choosing the right exhaust super easy. I think this is my third order here and will keep coming back for any other motorized bike parts I need
Review by Sambhu Beniger2 months ago
I've had some problems with the accelerator Handles in your clutch levers they need to be redesigned the clutch lever is bad already on my bike and I've had it on there for about 3 weeks now I have to buy another one well I guess you people to replace it I'm waiting for you to send me a free one an accelerator cable the handle they're coming defective the way the cable rolls up over inside the handle
Review by LaZarick Derrow2 months ago
The parts fit for my son's mini chopper motorcycle, glad to have found them. Just a little disappointed that the grips had some of the chrome/silver plaiting rubbed off before even opening the package, also the on/kill switch housing was advertised as chrome/silver and we received black. Now to see if it will work, some modifications may be required.
Review by Gdeep2 months ago
The page was froze up and it would let me scroll through and look at everything for sale but whenever I tried to add something to my cart and then go to my car to check it out it would go to an error message page and it lasted all day late into the early morning hours probably 20 hours it took because I wanted to Order my parts yesterday but I was unable to do to the page being down and I’m just now able to put my order in at 10 am the next morning which is going to cost me another day shipping when I got an important build going on and these are the last part I need to get my bike up and running and now it’ll be at least an extra order my parts yesterday but I was unable to do to the page being down and I’m just now able to put my order in at 10 am the next morning which is going to cost me another day shipping when I got an important build going on and these are the last parts I need to get my bike up and running and now it’ll be at least an extra daySo if there’s anything I can do rush the shipment I would greatly appreciate it I’ve spent over $1000 since Black Friday with your with the motor or performance pieces and other Nick nack Parts to make my bike as powerful and fast as possible about the stage for Kate I bought the smaller sprocket to get more talk and more high and speed I got extra duty strength motor mounts and vibration mounts I got it all to build the perfect bike so if there’s any way you can expedite the shipping on this order I would greatly appreciate it Parts to make my bike as powerful and fast as possible about the stage for Kate I bought the smaller sprocket to get more talk and more high and speed I got extra duty strength motor mounts and vibration mounts I got it all to build the perfect bike so if there’s any way you can expedite the shipping on this order I would greatly appreciate it If you can’t ship it out immediately and do one or two day shipping then I’m just going to start ordering off eBay or off on one of the other sites for that other builds Because ever since everyone saying I was building a bike everybody wants wine so I’m starting to order more motors and everything and build bikes for family and friends and just to ever else without wine I got ads online craigslist and everything like that so if you could get it shipped to me within the next two days then Because ever since everyone saying I was building a bike everybody wants wine so I’m starting to order more motors and everything and build bikes for family and friends and just to ever else without wine I got ads online craigslist and everything like that so if you could get it shipped to me within the next two days thenI will stick with your no doubt I like Yours products but whatever I’m a deadline of having a bike built and yours website is down and it adds more days onto However many days that it already will take to get my hardware so once again due to yours website being down for a full day and may not be unable to order for over 24 hours later I would greatly appreciate it if you would show some love and Two day ship my order greatly appreciate it and I’ll look forward to doing more business with you providing that you sent my order within two days thank you
Review by ZenoZavier2 months ago
I just purchased my bike so can’t speak to the actual quality yet but the products, prices and shopping experience have been 5 stars.
Review by Marchae2 months ago
I didn't receive any instructions on how to install it properly, making it currently impossible to use.
Review by Potacevschi Dubnik2 months ago
Bb is the 1 and only they have great products but my package was completely destroyed when it arrived but I believe it was from the UPS store and driver because when he delivered it he threw it on the ground bolts were sticking out of the cardboard and top was ripped open not at all satisfied with shipping company but products were still in good condition and once again always satisfied except with the provided shipper