It was great.
The people at the reception named, Henry and Claire at Barking were a great help.
Review by Arieyunna2 weeks ago
John was so helpful making sure I had the right size container , and guiding me through the process has I have not used storage before, he was so friendly and put my mind at ease i will definitely be recommending to family an friends about Big yellow storage.
Review by Temper3 weeks ago
It's already the forth time i use the big yellow storage in adams street. Good price and the service quality is impeccable. Paul helped me since day one in every step of my stay one and he has been wonderful. Can't recommend it enough.
Review by TheDerpLord1 month ago
The whole experience of using the storage facility, from start to end has been great
I particularly commend the friendly but professional service from Namratha
Review by TrevM Aidi1 month ago
Deon was exceptionally friendly and helpful. He explained all details we needed. Service excellent and professional.
Review by MHasan1 month ago
Hi just would like to say that the staff at the hounslow branch were extremly helpful ..Nice and friendly .They explained everything in detail and said if we had a problem they would be there to help us.
If you are struggling to find a place to store your items look no further and feel your things will be very secure .Thanks.
Review by Tarananda1 month ago
Very slow service, overpriced too, cant sort out a direct debit to change date, my opinion find another storage unit
Review by TopB Peñalver1 month ago
Very helpful and instructions very clear, would recommend definitely.
Review by Masrat1 month ago
Thank you - very help-full and friendly. They made it very easy
Review by Customermanns1 month ago
Hard to beat service. Nothing was too much trouble. Made the whole process easy :-)
Review by Jackelena1 month ago
The staff was very friendly
Review by Francious1 month ago
Paula was so very helpful and so very friendly. I will be recommending Big yellow Fulham to my friends.
Review by Zianou Woelke1 month ago
Took the stress out of moving! I had to use a storage company for a couple of weeks as I was moving home, I had never used storage before so I was bit apprehensive, I rang the chiswick store and spoke to Mark who was really helpful and had a solution to all of my problems!
When I arrived on the day of check in I met Yasmin who helped move us in, there were no surprises in the process and the team in chiswick were super friendly and Yasmin really looked after us.
Its not often I would write a review but I was so happy and impressed with how Yasmin ensured we had a great customer experience that I had to give her and the team at chiswick a big shout out.
Thanks to the team again for all the help, definition of a dream team and I will be sure to recommend to any friends, family or colleagues who need a storage solution!
Review by Mulkina Mundiya1 month ago
So kind and helpful.
Really really good customer service,
Review by Breier1 month ago
I arrived at Big Yellow at a few minutes before 6pm on a Friday evening with more stuff than the storage unit I had earlier selected could hold. I was therefore feeling pretty stressed and worried that it was too late in the day to change units. However, i was served by Ayub - who had also been extremely helpful earlier in the day. Although it was 6pm and he must have been keen to get home, he took time to show me a larger unit, go through all the paperwork with me, and remain friendly and helpful. He was a total star and I'm really grateful to him for his unfailing patience - it made the world of difference to my day.
Review by Wateroakley Zx1 month ago
Very smooth, professional service!
Review by Janiyah Reznitsky1 month ago
Absolutely outstanding customer service, made the process from start to finish seamless. Receptionists Lisa and Jeanne were 110 percent, helpful, friendly and extremely professional. Big Yellow are lucky to have them!
Review by Draymond1 month ago
Amazing customer service at check in. Love the facilities, the room and the rate. Best in Fulham! Thank you Patrick Renn, Store Manager.
Review by Fredtt1 month ago
I think this is the best way to store things short-term in a pinch. It’s not the cheapest but the security is excellent, as is the customer service. It’s a very easy service to use and there is a lot of flexibility on how you can store and move your belongings.
Review by Damica1 month ago
great staff who were helpful and professional
Review by Wingrave Framvig2 months ago
Have found the staff and the whole process of getting a unit very easy, stress free and professional. Would recommend
Review by Fahait Alliot2 months ago
Amazing costumer service, friendly and kind people! Thank you!
Review by Mazherali2 months ago
good price, easy to use, helpful staff (if a bit aggressive on post-quote sales side)
Review by Saffeldt2 months ago
Super friendly and efficient staff seem very happy in their work and lovely clean premises. Explained everything clearly and simply, would definately recommend😎
Review by Cetanas2 months ago
Big yellow storage at Slough worked out well for me. lt was very easy and straightforward, with lovely helpful staff. Couldn't have been any better.