Rubbish. They don’t give any free bets out and just give the same answers
Review by MickF Brezovska4 months ago
How I wish I had read the reviews on these cowboys before using this site. So I signed up at the weekend using all my correct details, name, address, dob, etc and lose my first few deposits. My final deposit I managed to win over £3400 after playing slots for over an hour. After placing a withdrawal for the majority of the winnings I was asked for the usual documents. I emailed these to the cowboys. The following day my account is suddenly suspended. I didn’t receive any info as to why they just did it. This is when I checked these reviews and realised I was about to be scammed by them. Apparently I excluded from a sister company which means I can’t gamble on this website. Have you ever heard anything so rediculous? I can guarantee if I had lost my deposits there would be no issue in them taking my money. So they drained my account of winnings and said as a good will gesture they are returning my deposits. They didn’t show me any proof that I excluded myself from this website when excluding from another site. They didn’t even tell me which site it was that I excluded from. Please please please do not sign up to these scamming conmen. They shouldn’t be allowed a licence
Review by Sadaq4 months ago
For anyone considering joining this bookmaker, my strong advice is not to bother. Just as the review by Chris two posts below states, I also had a few bets with them on The African Nations football tournament but when a couple of these bets won they immediately put restrictions on my account. Even a £2 bet at 1/2 on any market brings up the message "Maximum stake exceeded". Another shameless small-time bookie that hates to pay out!!
In my opinion all of these tinpot 'refuse to take bets' bookmakers should not have a license to trade and should be closed down.
Oh and by the way to the cut and paste person who replies to these reviews and directs you to email them, I already have. I submitted an extensive and well constructed email to them informing them of their failures and they had the courtesy to send me back a reply that must of took all of two minutes of that person's time. Quite disgraceful customer service and withdrawal times are also painfully slow. I shall be closing my account as these cannot be trusted.
PLEASE, PLEASE, PLEASE do not consider opening an account with these small timers. You will only regret it! I really hope this firm go out of business soon as they are not fit to hold a license
Review by Oralgh4 months ago
Terrible bookmaker, after a single winning bet I was randomly restricted from all sports markets and not given any rewards for promotions opted in - they continue to taunt me with "special offers" sent to my inbox which they know full well I cannot do.
Dont trust them, dont use them, stick with literally anyone else.
Oh and just to add, betuk will no doubt be replying with a "sorry you didnt like our service" stock response to me too, and I am not accepting it - sorries are free, and worthless, if you are really sorry then you would reactivate my account!
Review by Ivalyn5 months ago
Exquisitely poor service. Place a bet on the grand national and won. Tried to withdraw winnings, without success. When I finally enquired why, was told I had to be verified (not mentioned when opening account or depositing). This took a week, as either my letters were worded incorrectly (again, no guidelines), out my scans (which home office accepted as part of my residency request!) were considered poor quality. Finally after a week my account was verified. Attempted another withdrawal. This time it simply disappears from my profile after a few days, and the credit returns on my account. The person on live chat apparently didn't believe me on this count. Now, 3 weeks later I've been assured the withdrawal I made now will indeed be successful; I should have my money in the next week or so! Really?!
Review by Dianelis5 months ago
AVOID AVOID AVOID. As soon as you win they strip your account of any promotions with no explanation as to why.
Review by Kizito5 months ago
Seems fair, decent sign up offers and regular, if limited promotions. Have never had trouble withdrawing winnings after using the site for about 6 months.
Review by Parvez Smolaker5 months ago
Received a promo - best odds on African Nations... Place a few bets on said promo and now restricted - can't get a £5 bet on anything.
Please do not reply with your lazy copy/paste response. I have no intention of contacting your customer service. You can make it right by removing the restrictions and confirming to me once done...
Review by SusanVan DePetrillo5 months ago
So.. just joined this site today, I've sent all my verification documents and made an initial deposit, I've gone to place a bet on a football game and have immediately been restricted, I've since tried numerous games an have all been restricted to minimal amounts. I've literally been with the site less than half a day and already my account is fully restricted. I've contacted BetUk who are to respond via email as to why these restrictions have been placed on my account, I have deposited funds and am now unable to use them. I will update my review when they come back to me, but in the meantime I advise you avoid this site!!
Review by Rybik5 months ago
Appalling! All of my winnings fell short and when I complained they said they pay winnings in instalments? Eh I’ve never ever heard of this before
Review by BambiSeal6 months ago
Casino slots are really poor play with pounds and win Penny's never got to a withdraw stage as the slots just take your money and give Jack back
Better sites about I give no ☆
If this option was available
Review by Tweeter Hammye7 months ago
Customer service representative has no idea about British horse racing betting. I did a lucky 15 and rather than payout after the last race which is standard they paid out after the first race ? Only had 1 winner but didn't pay out the double odds which is standard in all UK bookmakers, some pay treble odds for one winner. Also automatically takes price but not best odds so my winner was 25-1 but paid a single 16-1 but I didn't take price. Maybe be good site for casino but rubbish for horseracing bets.
Review by Hesiquio8 months ago
Same as all the rest. Will take a bet to start with then win, lose or draw restricted to peanuts if you have the bare face cheek to back a horse that shortens in price. Instead of spending 1.4 million on a ad during champions league final maybe they should try and honour their bet to lose a monkey claim. Simple assessment - Bottleless
Review by Kazzah Solomonidis8 months ago
Horrendous customer service. Only placed a bet as it had a promotion on.
Initially placed £5 and won £18. However, after asking for no ID prior to taking my money, they then said I needed to provide ID to withdraw. I thought it was a bit of a strange set up to be happy to take money but not give it back out when it's been earned but I gave them the benefit of the doubt and discussed with someone via email what I needed to send.
First encounter was pleasant enough and I sent everything I needed to but still unable to withdraw as I was receiving an error message. Went on live chat to discuss they then said they needed a screenshot of my bank card, again, a bit strange but I sent one of the front nevertheless.
Now I am completely unable to access my account because someone said it had been shut down due to not providing adequate ID even though the second person I spoke with said the verification team had checked it and were happy. Yet again I'm having to justify every action I've taken.
A week later and I've still recieved no withdrawal, no email and am still unable to login to my account. This place really needs reporting as a total scam. Not impressed.
Review by Chabeli8 months ago
Took money straight out of my account.
Said that they were unable to verify my age and to email copies of sensitive documents which i have now declined.
I wish i would have read the other reviews before signing up.
Message to bet.com - if you need verification, do this before deposit.
Review by Kertina8 months ago
2 days to verify a withdrawal and then another 3 - 5 working days for it to reach your bank account but quick enough to take your money. Apparently they like scamming customers and ripping people off.
If you want a decent online site try bet365 or SkyBet.
If you want to "lose" your money better off giving it to the tax man other than these robbing b******s
Review by Paquette9 months ago
Was easy to deposit and withdraw winnings
Review by Karl9 months ago
Actually one of the better site always seem to pay quite well but the withdrawals r really slow and I've been playing a while now but they still haven't offered me VIP yet still waiting
Review by Edita10 months ago
I placed a bet with these as a inplay treble, West Ham Dortmund and Real Madrid to be winning at half time, first attemp got declined as play was suspended in one of the games, second time got accepted and the money went out of my account, I go and eat my dinner check the scores see them all winning so logged back in to see if they would offer me a cash out and the money I put on the bet was back in my account and I had no open bets, I kept getting passed around customer services saying I had to wait for emails bla bla, the first excuse was that I placed the bet after they had kicked off lol I thought that was what a inplay bet is? Haha the second excuse was that one of the games was suspended, which was the case the first attempt! But not the second, then they offer to put a £10 good Will bonus into my account to try keep me happy! Awful company stay well clear I never had this trouble with bet365 or skybet
Review by Roeffaers10 months ago
Really good site, good odds
Review by Jeryld10 months ago
Sign up was quick and easy and site easy to navigate. Withdrawal was straight forward too. Would recommend!
Review by Xj10 months ago
Good service, quick withdrawal process
Review by Ruthywoothy10 months ago
Good site, easy to use and Customer service has been great so far.
Seriously let down by having withdrawals waiting in pending for 2 days.
There are sites that can now have the money in your account in 2 hours, so 2 days is far too slow.
Review by Sheka11 months ago
excellent...great site thanks
Review by Azsha11 months ago
Great site with good odds and quick withdrawal times!