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Review by Monica La Morgia6 months ago
The worst agency ever seen. They made a flash sales where guests booked at my Riad...still waiting for my payments. When Covid19 came, they have disappeared and also my money have disappeared: don't worry, Mohammed Juriah said when we signed the contract....we will pay you each 15th of the month. A real fraud, instead. What a pity I can't give them zero.
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Review by Max Ustrup10 months ago
Super service - Thank You Jeannette for helping us to exchange our booking in Harrislee - SUPER!
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Review by Kunde1 year ago
The best service ever!!!!
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Review by Pia H1 year ago
Fantastic service from Betterbooqr.
We had made a mistakes in our booking and I sent them an email. Within an our I got a reply back, that they had fixed the problem.
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Review by Jannie Lauridsen1 year ago
Mega hurtig service ve ombooking :-)
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Review by Eva1 year ago
Super friendly service!
Thank you Jeannette!
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Review by Sonja Mahler1 year ago
Perfect service. Did everything to satisfy me as a customer.
Will always recommend you. Thanks a lot.
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Review by Anne Marie Lindberg1 year ago
So far so good!! Nothing to complain about, on the contrary We are very pleased inders with the service so far!!??
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Review by Anita Membrey1 year ago
I sent Betterbooqr an email and received a prompt reply and help......
Thanks for great service!
Anita
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Review by Daniela Moritz2 years ago
Betterbooqr fixed my problem immediately because I accidentally stated an incorrect booking date. However, I was very unsure that I could only communicate in English, which is not easy for me. I was looking for help. I would have liked to deduct only half a star, but that was not. Nevertheless, many thanks in this way. Now I just hope that we like it locally.
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Review by Kim Jørgensen2 years ago
Super service,.
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Review by Henrik3 years ago
Betterbooqr worked hard to make the reservation for us.
And betterboogr did al they could for the reservation. I can't say anything bad about their work regarding the booking.
But still I think they are doing business, with a Hotel they can't trust, and a hotale that do not deliver what betterbooqr has sold us. So sorry but I can't give them better rating.
Because the hotel do apperantly don't find betterbooqr an important partner, if the did, they would not had treated us the way they did.
But when it came to our stay the Hotel had no room for us. I think the hotels do not rate Betterbooqr very highly, That is the only reason i can think of, as the reason, that we didn’t get a room, even though it was confirmed 2 months ago. the hotel told us it was because Betterboogr didn't give them our contact informations
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Review by Nina Laursen3 years ago
I have more than once had the finest service from Betterbooqr - whenever I have had difficulties with my reservations (due to changes on my behalf)
Always met with kind responses - and every time things have worked out to the best.
My best recommendations!
Nina.
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Review by Farah Mahad3 years ago
Fast response and immaculate customer service.
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Review by Svend Erik3 years ago
My room was cancelled without involving me, but thanks to a nice staff member the problem was solved.
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Review by Rudi Elise Kragh3 years ago
I have just got the most perfect service, and fastest answer on mail from Niels.
Wasn´t sure we had received the correct voucher for our hotel i Berlin this summer.
But Niels answered fast, and now we can plan our trip in peace :-)
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Review by Lena Sloth4 years ago
I have booked a trip to Budapest through Lets deal . Because of tecnical problems my booking did not get through. But with fantastisk support from Niels Junker at Betterbooqr everything is solved today and I am going to Budapest as planned in march?
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Review by Torbjörn Edström4 years ago
Quick, efficient. Friendly.
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Review by Maria Engberg Refsgaard4 years ago
We had a bit argument with a hotel and even so we had it in righting on an Emil they wouldn't give os the stay as promised. We contacted betterbooqr and they took over and made it happen after all.
Really fast respond on email.
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Review by Svend Hansen4 years ago
Niels made sure we got our booking reference even it was 5 months after we had booked the trip, the company had changed name so we was a bit worried that we could not get the booking but Niels made it happen and we had a great trip to Berlin.
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Review by Eitan4 years ago
Got the best sevice ever from Niels Junker.
Had some complex & big issues , including cancellation (from our side) on the last moment.
Niels was amazingly patiant with me - & solved all problems to our full satisfaction...
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Review by Ingrid4 years ago
Very happy for this service. Thank you so much.
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Review by Niels Henrik Junker Mortensen4 years ago
Quick and efficiant service
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Betterbooqr is rated 5.0 based on
23 reviews
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