Betregal Reviews

Mark my word YOU WILL NOT RECIEVE YOUR WINING!!!!

PLEASE PLEASE DO NOT GAMBLE ON THIS SITE
You will have tons of problems with withdrawal. They live on our money and when you make a withdrawal request they all turn so good and want to look out for you and ask for documents. This is only to stop you from receiving the money. These gambling companies are running many lives. At least give people the money they gamble and win.

I gambles over 4k and only made a withdrawal of £912. All of a sudden they want many documents for responsibile gambling. Why couldn't you do that before I made withdrawal?

Guys please avoid don't regret afterwards

This site is very bad, chat allows only a few characters to be typed and then you have to re-click the chat window. Super super low limits (could not risk more then $56.00 on a -310 favorite). I had to teach the agent Alexandra the difference between bank wire and Instadebit, she took more than 12 minutes in chat and was never able to answer all my questions. Max deposit with Instadebit is $100.00 USD and you have to payout by bankwire, as a very experienced online sports bettor, this type of conduct points to some possible money laundering schemes. You will lose a lot a lot of time, better to stick with more serious books like 365 Pinny or five dimes.

Decent site. Decent odds. My withdrawals were paid as requested. Will play again. Had a slight issue which was sorted out quickly by support. Thank You

Company completely ignore own complaints process. Ignore the deposit limit system they have in place across the group. They are utilising loop holes in legal systems to get problem gamblers to open accounts with them spending and depositing before validations completed. Customer service run circles around answering questions, don't provide Sar requests. No communication out and out frustrating company to use.

I WOULD RATE THIS ZERO STARS! AVOID AT ALL COSTS! TOOK 6 WHOLE WEEKS OF MORE AND MORE DOCUMENTS BEFORE FINALLY GETTING EMAIL TO SAY ALL OK AND PAYMENT APPROVED! 2 WEEKS LATER AND PAYMENT NOT ARRIVED! 27 EMAIL COMPLAINTS, 20 LIVE CHAT SESSIONS ALL TELLING ME PROBLEM WITH PAYMENT PROCESSING COMPANY? THEN ANOTHER EMAIL TO SAY PAYPAL ARE HAVING TECHNICAL ISSUES? I CONTACTED PAYPAL WHO ADVISED ME THEY HAVE NO ISSUES AND ASKED FOR A TRANSACTION ID! BACK TO CHAT AND THEY COUKD NOT GIVE ME A TRANSACTION ID! OBVIOUSLY LIES BLAMING PAYPAL WHEN THEY JUST WANT YO KEEP YOUR CASH! COMPLETE SCAM COMPANY PLEASE PLEASE NEVER EVER GIVE THESE CROOKS 1P. 8 WEEKS WAITING FOR LESS THAN £800 IS A DISGRACE! I HAVE BEEN TREATED LIKE A CRIMINAL FOR DEPOSITING £1000 THAT WAS FROM WINNINGS FROM ANOTHER BETTING SITE! THEY ACT LIKE THE POLICE WANTING EVERY SINGLE BIT OF YOUR FINANCIAL HISTORY ALL JUST IN THE HOPE YOU GIVE UP AND THEY KEEP YOUR MONEY! HONESTLY I FEEL SO HELPLESS BECAUSE IT TAKES 48 HRS FOR AN AUTOMATED EMAIL TO COME BACK WITH NO EXPLANATION AND SAYS YOUR PAYMENT IS BEING PROCESSED! LIVE CHAT ARE RUDE AND DO NOT HELP 1 BIT AND DO NOTHING BUT LIE!!! I WISH I HAD READ REVIEWS BEFORE DEPOSITING! THE ANGER AND RESENT I FEEL TOWARDS THEM IS HORRIBLE! I HAVE NEVER LEFT A REVIEW ABOUT ANYTHING IN MY WHOLE LIFE BUT I WOULD LOVE NOTHING BETTER FOR THIS FIRM TO BE SHUT DOWN AND EVERY SINGLE 1 OF THEIR HORRIBLE THEIVING STAFF TO BE LEFT HOMELESS! THAT IS HOW STRONGLY I FEEL ABOUT THE LYING SCUM!!

Giving one star is generous. Impossible to withdraw - there is no obvious option and as I write this review I still haven’t found it.

Had to edit this review as I have still not been able to locate after using the chat in which the Swedish customer service agent Sophie-Ann was less than useless.

My blood is boiling!!!

Surely with all the legislation and promotion of safe gambling that this is a breach. It’s encouraging you to just spend it or deposit more. Ridiculous!!!

Signed up for the introductory offer, bet £20 get a £10 free bet. Placed the £20 following all the terms and conditions to get a free bet, but didn't get one. Wrote to customer support and they said management has decided to disable any bonuses on my account without telling me! It's my first and last time using them, bad betting site.

Easily the worst casino I've played online. Horrible payouts compared to others..literally had to put in a few hundred dollars just to get my first free spins. I know it's called gambling and I don't expect big wins on my first while playing..but seriously..even bad free spins is better than none.

Signed up for an introductory offer. Won first bet, they immediately stopped the free bet associated with the introductory offer.
They charge commission on DEPOSITS and their chat is slow. Worse of all, the site is unstable, keeps signing out, bets don't appear when you click, different odds to what you picked appear in the betslip. Pages don't load. A poorly functioning website and untrustworthy so far. I've still got to try and extract my winnings.
No point in dealing with this company when there are more legitimate companies around. Not worth the hassle for some small inducement.

good with the offers some of the best offers i have had , website not the best but still usable, the amount of ID bet regal require isn't normal seems extreme, and last but not the least the cash out system...... well just WOW it took me 8 days and six trips on live chat for a pay pal withdraw, im patient but making people wait 8 days for a paypal payment is surely gonna lead to the demise of betregal

I was make it cash out but unfortunately they not let me do it they keep asking upload for documents which is the i already done 3 times still they keep saying thats not good and holding my £150 cash out.
Basically they dont want to pay ur winnings cash out money and they just looking excuses for dont pay the cash out
I really believed they are SCAM!!!
Stay away guys them
Stay away
Stay away!!!

Would not give it one star but had to unfortunately I've played some robbing sites in the past but this betregal is the worst how you can go so many spins without a win its not believable to watch it definitely one to avoid I wish I would of check trust pilot first won't make that mistake twice does anyone know a company to report your game play to and to report a site for suspected rigging I have screen shot all my deposits and game spins and returns that is less then 27% payout over a 3 month period I will be opening a Facebook profile were I will upload vids and screenshot of game play people should do that to help people realise there just a scam keep an eye on this and I will upload details

SCAM company. Completely ignore their duty of care to people who have a problem with gambling. COMPLETE AND UTTER SCUM! AVOID!!

ok playing 20p slots twice a done a auto 50 spin total 100 spins and not a win ?? save you money and give you to the poor as the thief's that own this site are gangsters

PLEASE AVOID AT ALL COST. THEY DO NOT PAY OUT. WHEN YOU TRY AND WITHDREW YOUR WINNINGS THEY ASK FOR SOME ID ONCE YOU PROVIDE ALL THIS,THEN THEY ASK FOR SOMETHING ELSE. I AM STILL WAITING FOR MY WINNING 5WEEKS LATER. I HAVE NOW CONTACTED THE POLICE BECAUSE I THINK THEY ARE FRAUDSTERS. ALSO THERE CUSTOMER SERVICE AND LIVE CHAT IS AN ABSOLUTE JOKE. AVOID AVOID

Do not bet with these clowns , it will take you forever to get documents verified. They will do everything in their power not to pay out.

Absolute rip off merchants lol. I won £100 , they then sent an email saying my ID/Verification was declined as all 4 corners were not visible. This was not the case so i promptly spent my £100 ( no win on that) then self excluded lol. Note...all other gambling sites accepted the exact same ID with no problem at all! P.s should have a 0 star option!

The worst betting site possible. Waiting nearly one week for payouts to my betting account on winning bets. They say it's a problem with the system and have no further information. Awful site to navigate. Disgraceful customer service. Avoid at all costs. How it is still in business is beyond me.

one star is one to much customer service absolute S**t they keep you hanging on forever.I was offered a bonus of £15 if I placed a £10 bet using the code they sent me, five minutes after reading my email and went to put my bet on the code was invalid.Invalid after five minutes a f**king disgrace,they should be closed down,the only bet id have with them that they are the worse betting site ever and it would be well odds on.
AVOID THIS SITE AT ALL COST

Worst betting site

Chat support took 15 min to respond and quit on its own.
They confuse a lot about bonus offers.
AVOID

Worse site I've ever used by a mile I URGE ANYONE NOT TO USE THIS SITE BETREGAL!!

Fair payout on the games unlike most online casinos.The withdrawals are easy all you have to do is upload a picture of your card with some digits blanked out and i got my money in my bank in 2 days.

They hold your funds. When you try to cash out they will ask for copious amounts of documentation that you usually wouldn’t have ready unless spent hours printing off bank and pay slips. I closed my account after losing £5379 !!

I had £130 left and withdrew it. I ask for my account to be closed, they disabled my account and told me I’m not getting my funds until I comply with more documentation..

Seriously go to bet365. Or skybet. You will never be treated like this nor with you be robbed so blatantly. I’m in the process of complaining to IBAS.

For the record. Betregal trading name is one of many they use. The owner in Malta for tax reasons has been trading under many names. If you see the exactl same layout and software as betregal, stay away at all costs!!

Failed to apply my bonus. I had to live chat them; in fairness, live chat person sorted it out but on other sites it is usually applied automatically after 12-24 hours.

Then had another issue of not being able to access winnings unless a photo of card (both sides) was uploaded with some info blanked out. Strange, as I've used several betting websites in the past and have never had to do this before to access winnings. I guess it is no different to entering your card details in on other websites as they will have them anyway but still unusual.

I then got another email saying they still couldn't process the withdrawal as the back of the card wasn't uploaded (even though I had uploaded it before and blanked everything out.) Live chat again and it turned out they declined it because "a corner was missing" on the card! I'm not joking, this was actually the reason given! It was probably where I cropped the photo and took a slight edge off but naturally thought it wouldn't be a problem as the rest of the card was clearly visible, minus the blanked out bits. They couldn't give me an answer when I asked what happens to the photos after they are uploaded (they do not stay in the documents upload bit so Christ knows...) which is not exactly transparent and is all a bit weird. They are regulated by relevant authorities in the UK but, as mentioned, I have never come across this on any of the sports betting websites I have used previously.

Terrible website to use and navigate around as well. Biggest issues were being able to find account section and the cursor randomly disappearing from the chat box while I was typing on live chat, which was very irritating.

I will be deleting my BetRegal account once my winnings have hit my bank account as I don't exactly have confidence. Overall, I would say avoid this. There are plenty of other sites out there so don't bother with this lot; at best, their way of doing things is unusual.

So many bad reviews about this company.I staked 10pounds on the 10th April, and won 600pounds playing a slot machine,i have had no problems what so ever talking to live chat.... There service was 2nd to none..... Basically all they asked for was a picture of my bank card with the 6 middle digits scored out..... Money was in my bank within 6 days...... No complaints what so ever.