Great show room experience in Antwerp, samples of everything you see online, with friendly advice. The lead time of the sofa was as promised.
With the actual delivery, we have faced some issues. Nevertheless, I’ve never been in contact with such a reactive customer service, who takes the customer’s experience at the heart, tries to resolve the issues, turn around the problem to a wonderful experience and works on prevention of similar problems in the future together with their transportation partner.
Thanks a lot Harmen!
Review by Andy Eggendorfer6 months ago
Love the sofa.
Delevery was efficient.
Review by Ghina Sennitt6 months ago
Edit: The sofa was delivered eventually on Friday. It looks and feels great, easy to put together. I am happy with the purchase despite the long delivery period.
The delivery took so long!
I ordered the sofa on April 13, and only today I received a call from Mondial Relay that they will deliver tomorrow (hopefully), so that's almost a month since order date!
I don't know who to blame, TSN Groep or Mondial Relay, but I think you should reconsider the shipping companies you work with!
Review by JulieS Valainis7 months ago
comfortable, fast delivery, good service at the store& post-sale and flexible with the design
Review by Artha1 year ago
All wen well. delivery on time.
Review by Ghia2 years ago
I’ve well received my sofa and happy with it. I just found very strange that I have to fix the feet of the sofa myself or arrange someone to do it. Moreover, that wasn’t communicated when I ordered it in the show-room in Antwerp.
Review by Tigertjheu2 years ago
Review by Tareen2 years ago
Very good service from purchase to the actual delivery.
Review by Kalipso2 years ago
Sofacompany België is rated 5.0 based on
Trust Mamma Reviews
Our reviews are aggregated from multiple sources to give you the best overview about be.sofacompany.com.