Bay Photo Lab Reviews

I've ordered several metal prints from Bay Photo Lab and still marvel at how well it lets me present my digital paintings and other artwork. The products are on the pricey side but you will be pleased with the quality when you get it. I've done small prints at about 8x8, several at a 8.5x11 size and a large print at 20x30 inches. I like that they have a sample pack of the 5 different finishes they offer at a pretty reasonable cost, it lets you determine which one will work best for the piece and the space you will have it in. This is important when you're looking at spending a couple hundred dollars on the larger prints. They also have some nice options as far as hardware to hang up the prints which make the work look sleek and clean. The customer service is very good. I've run into times where I've uploaded the wrong file for an order (there is a time you won't be refunded after because of the production..) Luckily, I caught the mistake early and emailed the customer service rep. They worked very quickly and responded to my emails just as quick, enabling us the time to change the file and get the right one printed. Last, the products are packaged well with adequate protection. When your prints are costing you a nice shiny penny, you want to rest assured they wont get damaged along the way, I've found that the packages are well protected with foam sheets, additional padding for bigger prints and backed with cardboard. Overall, I'm very pleased with their product and look forward to using them again.

Have been using them for a few years and have never had an issue with them. Very responsive to support emails, and have even called me to let me know there could be an issue with a job.