Order number 294427. Website advertised 40% off and buy three get three free. Wouldn't allow me to do this at checkout and, sure enough, only three were delivered. Have contacted customer services and receive nonsense responses from Raquel, who is simply choosing to ignore my request for them to honour the offer. I have used them before a number of times and despite some of the reviews I have always found deliveries to be prompt and have had no problem with orders. I won't however be using them again due to this recent issue.
Review by Ernam Cion1 year ago
I ordered some liquid collagen using my normal office address. I order online very often and receive parcels no problems. But Bauer Nutrition never managed to deliver it. Their logistics are pathetic. Hope to get a refund now. Please avoid the aggravation and don't buy from them/
Review by AntonyDo Rehmeyer1 year ago
The product didn't work for me despite following Bauer's food and workout plans, I was told I had to take Proactal X's for a minimum of 60 days before a refund could be issued. So I took it for the required 60 days as stated in an email from Bauer, I again contacted them regarding the fact that the product didn't work for me. I was then told I was now past the 60 day mark and NO REFUND could be issued....Bauer nutrition is lying underhanded company...
Review by Makafana2 years ago
I ordered the You Tonics Skin Collagen Drink.
The product gave me heart burn after 5 days and it also tastes like night nurse! Yuk
When I tried to get a refund, the company has made it very difficult. Still waiting for my refund.
I put up a review with the same comments as above and it is awaiting approval. No doubt it wont get approved as they don't want honest negative reviews on their website.
DO NOT BUY FROM THIS COMPANY!
Review by Lindsi2 years ago
I ordered 6x150g bottles of NUYU. They arrived today. Unbelievably they shipped the glass bottles, unwrapped, unprotected in a thin satchel with only very thin bubble wrap protection. Of course two of the bottles smashed and powder and glass went everywhere. Upon inspection there were only 5 bottles, not six, and the three remaining unsmashed bottles had loose lids that were almost off. Then I discovered that the bottles don't even have a seal over them, so I cannot guarantee that smashed glass didn't get into them. So, the whole order is ruined.
I've sent them all the pictures, including stickers from the postage company in Australia stating that they received the parcel in that condition. I expect a full refund.
Review by Vrob2 years ago
I ordered buy 3 and get 3 free hair loss spray and I even went online chat to make sure I could get the extra 3 spray pumps and was assured it will be added to the order, I received missing 3 spray pumps and was told it was the policy not to send an extra 3 spray pumps, even though I made sure before I order them that I would receive them. Now I have to return them and expect me to pay extra for the postage when they clearly misled me, I don't care what others have said about the products, the company cannot be trusted and the advert is totally misleading. My recommendation is, DON'T ever buy from them
Review by Breannah Zwolan2 years ago
Ordered goods 5th Jan 2017,still no despatch. No reply to emails sent & feel fobbed off with my telephone conversation -told my order would be despatched in the next hour & then receive a confirmation email. NO THEY DIDN'T & NO THEY HAVEN'T. My order number is 65155 if Bauer nutrition want to explain.
Just to update, Bauer did eventually answer my emails but too slow for me. I also did receive my items but after what I considered to be a long wait especially when items were in stock when ordered. I did receive my goods so I will upgrade them to 2 star, obviously this is still not good and there needs to be a big improvement. A frustrating experience.
Placed another order because I really liked the product and this time I received my goods speedily and without any problems so It is only fair to upgrade them again. I Think 3 & 1/2 would be right so they are going in the right direction.
Review by Dadria2 years ago
I placed an order on the Bauer Nutrition website, then looked at reviews of the company on Trust pilot.
After not seeing one good review I thought it is only fair I shared my uneventful experience.
Placed an order late on Monday 06th February, received my full order today Thursday 09th February.
All intact, nicely packaged, can’t fault the company will be using again.
Review by NLMstylist2 years ago
I was reading excitingly about Bauernutrition here at FB
Did a search on Google and you convinced me.
Review by Egan3 years ago
No one to attend you in the webpage , one put me on hold for more than 30 minutes and did not come up with an answer.
Review by Ganapati3 years ago
My order code is #29064. I received an email saying theres gonna be a delay on my delivery but it doesnt say when. So im hoping to get that info.
Review by Saieed Viegen4 years ago
I ordered a product on November 24th and still haven't received it. I got an email over a week ago saying it had shipped and yet still no package yet. I have tried contacting via email and phone and am unable to track my package. So frustrating. I will not order from them again. I'm sorry. Seems unprofessional that I haven't received any information about why it is taking so long.
Review by Ushasri4 years ago
I tried other products but they had bad side effects. Huge success and no side effects. Your product is what I was searching for. I'm 54 and I have have no regrets after I've found Bauer Nutrition Products. They are the answer to my sexual and other health problems.
Review by Ceiteag4 years ago
I would like to congratulate your employee Miss Samanta for the way she treat me and solve my problem. And of course my commendation for your company. Not only you accepted to take back my order (which I finaly decided to keep, because, eventually, there was no problem), but also you were ready to pay the cost of the reshipment and also let me keep the opened bottle and give me discount for my next purchase in the future. I am speakless, the less to say. Keep up the good job. Our society needs companies like yours.
Review by Lambchop Peschl4 years ago
The article never arrived . There is no way to communicate with you . On the site there are no contacts . I will turn to the authorities .
Review by Singletrackbikes Edoardo4 years ago
As soon as I emailed you, my order came within 6 days.
I don't know what the service would have been if I hadn't emailed you.
There is no address to return orders if not satisfied.
Review by Florer4 years ago
I'm sorry I have not riceuto product
Review by Yehudis Osola4 years ago
Ordered on phone . Staff pleasant and delivery print
Review by GaryGardner4 years ago
très bien site a recommandé
Review by GingerJohn4 years ago
I am very satisfied with my purchases on BauerNutrition. They are true professionals.
Review by Riqi4 years ago
after more than a week, I still have not been delivered my order !!!
Review by Sofasurfer4 years ago
My order arrived the next day. Fantastic! I had a query and their customer service was superb. I will definitely be using this company again. Thanks.
Review by CustomerMartina4 years ago
This is my first time buying anything from you're company the service in which I got was really fantastic , I have just started taking the weight loss tablets I will let u know how I get on,
Review by SEWatHome4 years ago
Delivery was fast, price was good. But the packaging was different from the website preview, which makes me question the products safety. In regards to (Goodbye Grey™ Anti-Grey Formula)