Why it's average - the website was hard to navigate and provided some incorrect information, but after some cajoling, their customer service team pulled through. I wish to recognize these customer service workers in their efforts to help a customer, so I rated them higher than I originally intended due to their website's incorrect marketing.
There was a discrepancy about the information given on their website about the quantity of batteries that was being sold on their website and the quantity of batteries that ended up arriving. It took a bit of effort, but their customer service at the end was understanding enough to see that the error was on their website, and not the fault of the customer, and rectified the situation by re-sending the correct quantity of batteries after about 2.5 weeks of back-and-forth emailing.
batteribyen.dk is rated 3.0 based on
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