Basement Systems USA Reviews

Hired this company to get rid of my mold. Also bought a big Sanidry dehumidifier. Mold is gone. Basement air is really dry. I am very happy.

They Installed a SaniDry dehumidifier in my basement. It is very dry. So happy with the work. Thank you Jorge.

agent conduct/contact
extreme prices
spamming emails
BS USA is the best title for the relationship

When we moved into our house, we discovered multiple cracks with water leaking in. The basement was damp and dingy. This was quite discouraging as we wanted to create a kids play room and family room down there. We hired basement systems USA to remediate the issue. They did a fantastic job. The work was done neatly and quite efficiently. They repair the cracks as well as replaced our sump pump. The crew took great care of our home and left everything very clean. We even hired them once more to install their waterproof flooring throughout the basement. We have since not had any issues with water in the basement. It looks and feels great down there. We would highly recommend them to anyone.

These guys went all out for me. I even complained about something and they sent a service crew out right away. Thanks Dave, Jorge, John....great work.

These guys really went out of there way to get it done right. Had some trouble wih the install but definitely made good. Sent a service guy out three times for free to make sure i was satisfied. Impressive.

I rarely do reviews, but this company deserved it. Professional from start to beginning

Very easy to work with and very professional

They do quality work in a timely fashion for a fair price.

Had a bad bowing wall problem. We hired this company because they were the only ones that seems to be experts at it. They installed carbon on one wall, anchors on another, and beams on a third. Verry impressive

no reservations, I would recommend this company to anyone

Highly recommend this company. Top quality products and installation done as expected.

I had a great experience with Basement Systems. They came out and addressed the problem we had and we have not had water in our basement since having the work done.

Our church had for several years had a problem with water coming into our ladies' bathroom that resulted in water going into the men's. Other companies were unsuccessful in solving until we contacted Basement Systems USA who were able to solve our water problem.

My house is located in a wet area and I always have water coming into my crawlspace, even if it hasn’t rained in several weeks. The moisture issues are compounded by the presence of iron ochre, which would cause the trench drain and sump pit in my crawlspace to clog and overflow unless I crawled back into it and treated it with bleach/chlorine every week.

Basement Systems suggested a plan to install a new drainage system and relocate my sump to an area that would be much easier to access and maintain. They upgraded the existing sump pump to a triple safe system with three pumps (including a battery backup!) so I have multiple redundancies in place to prevent flooding. They also wrapped my crawlspace with a heavy duty vapor barrier to keep all of that moisture from permeating up through my house.

I couldn’t have been happier with Javier and his crew, and my wife had no qualms about having them in our house while I was away at work. They called me several times to communicate their schedule, and took care to protect the flooring on the main level of my house. Javier was more than willing to work with me to route the sump discharge pipes in the area I wanted them. He and his crew worked very hard and put in extra hours to have the job completed on schedule in two days even though they ran into several unexpected issues. I couldn’t be happier with the quality of work, the professionalism of the crew, and the integrity of company, and wouldn’t hesitate to recommend Basement Systems to anyone.

Very good service.

We had a drop ceiling installed in our basement... The finished product is mostly how we would like it, but it took a few return visits from the installers to get to that point. The workers drilled the wrong size holes in the ceiling tiles, but they came back to correct it. They cut the crown moulding around an outlet without asking us what we would like to do about it (we would've preferred to just remove the outlet and not had a big notch out of the molding). They also left the crown moulding very dirty, but luckily I was able to clean it all off. Lastly, one of the workers left quite a surprise for us in the basement toilet... Which we felt was less than professional. Overall we are now happy with the results with the exception of the outlet cutout in the moulding.

one star for SPAM

Basement Systems USA installed a cleanspace liner in my crawlspace. It has made our crawlspace a usable space for us which is really great because our house is so tiny and I really like my clothes. So the tools all live in the now dry and clean crawlspace.