I received my air compressor pump for scuba tank refill. My item is so badly damaged and has big crack in the oil sump and doesn't work. After nearly 3months and 15 or more emails banggood just keep asking for me to just live with it..
This item cost me $606,78
I've sent them many photos on a number of times and still they ask for more information just too keep avoiding too fix this problem..
Never in my life have I had to deal with such a doggy company that claim that they are there for there patron yet do everything thing too not come good.
I will never use them again and wouldn't recommend that anyone else does.
Review by Wraxton9 months ago
Paid for TV on 07.10.19. today is 13.12.19 and the item was still not handed to the courier. I have contated their support for at least 20 times, they have created at least 10 escalation tickets but till now they do not know where is the item. If you want to lose your money, then this is the right place.
Review by Rosapergenta1 year ago
I bought a lot stuff from banggood.com and I enjoy them. I bought a Off-Road Military Truck Crawler RC Car recently, but I found some parts missing in the package.
I contacted banggood.com services about this issue. The customer service agent (Healer) was very efficient and send the parts immediately after got all the purchase details. Now my son and I really enjoy the RC car. Thank you banggood.
Review by Jordaniacoviello1 year ago
Unfortunately I am very dissatisfied with the banggood. I made a purchase of a cell phone (Original LeEco Le 2 X526 5.5 Inch Quick Charge 3GB RAM 64GB) on 14.12.2018 but to this day I did not receive my product. I have already opened several complaints with banggood and they always respond the same thing, they ask to check with the post office, however the tracking code is untraceable "non-existent code". I went 3 times in the post office they say the code does not exist. And I report what the post office informed me, and the response from banggood is always the same thing. "Please check with the post office."
There's already a very unpleasant situation. I would like to solve my problem.
Date: Dec 14 2018
Kaique Cerqueira Ramos
Review by Fanji1 year ago
I bought in Banggood an article, an article that stopped working suddenly. I contacted the support and the problem was solved without any complications.
I liked the post-sale service
Review by Songjan1 year ago
I had problems with a product but they promptly solved my problem. Great and reliable. I recommend it to everyone. the products are very good with great prices.
Review by Tishtash1 year ago
Nov 21 2018, order: 57510747, bought RGBW Smart LED Bulb Xiaomi, 3 months have passed and I have not received anything, the support says that they will not be resending out anything. No track numbers, no parcels, no money.
Review by FloAnn2 years ago
They pretend to have delivered a phone by GLS and when I contact them they tell me to contact GLS for a refund. GLS has a taxed phone number and they never answer the calls, just hang on and hang off the phone to make you pay. A real mafia.
Review by Geoeffrey2 years ago
One of the best seller i comes across very good customer services and is valued for money very fast delivery very understanding if there's a problem they're quick to resolve it highly recommended can't go wrong which ever way
Very good overall
Review by CustomeShirleyr2 years ago
The best customer support I've ever seen!!! REALLY THE BEST! All misunderstandings were resolved in a very short time. GREAT JOB!!!
Review by Alexba2 years ago
Banggood ve çalışanlarına teşekkürler.
Hiçbir zaman mağdur olmadım.
İyi bir alışveriş sitesi.
Herkese Türkiyeden selamlar.
Review by CusThomastomer2 years ago
i folow you banggood.com working many year . Please keep do your Best job Switt day from me doron and good luck
Review by Onks2 years ago
I ordered a Nitecore LED torch but the product has worked for 2 minutes and stopped working with no extra signs.
No problem for Banggood, They send me a new one!
Review by Moupriya Mulizani2 years ago
I do not have much experience with Banggood service, but untill now they show me lot of professionallity at work, and they guarantee safety to buyer and his money. I am very pleasured with them and I highly recommend Banggood service.
Review by Lyndall2 years ago
Very good experience of customer support, after a failure of an electronic device. the item was a wifi repeater and after some days of good working, it stopped to do its job.
Contacted banggood customer service, the item was shipped again with no problem. Great!
Review by Stunitz Beckow2 years ago
brought an item from banggood.com. received item delayed and found item broken too. contact banggood, they refund the amount and not even inquiry about the broken item. however banggood can improved by packing item in better way.
Review by OORooster3 years ago
I've bought many items from Banggood over the past few years for my hobbies of flying model aircraft and racing small robots. The prices are always good and usually delivery and quality are excellent. On the rare occasions when I have had a problem Banggood has always resolved it to my satisfaction. This makes them a great company to deal with.
Review by Silvanilde Abrach3 years ago
ich bin sehr zufieden mit dem Service besonders mit den Verkäufern, die antworten schnell auf alle Fragen. Die Preise von den Produkten sind günstig, die Qualität ist mehr und wenig gut. Danke Banggood :)
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