Received item that was not the one I ordered, though look similar...
Review by Tanganyika Smajic3 months ago
Review by Hlib4 months ago
Review by Chekwech Vallor4 months ago
Review by Faryal Guiler8 months ago
The ordering process and delivery is a little confusing. I ordered something on a December Sunday afternoon and the order confirmation email states they endeavour to deliver in 3 days. It also says a message will be received when the order is ready to collect in store. But then there is also a note saying that around Christmas and other events it could take 5-7 days.
However 2 days later I received my invoice and the email stated the order had been sent and was on its way to the delivery point (the store). Soon after I also received an email about delivery, including a tracking number, and the email stated the order would be ready for pickup in 2 days.
I kept my eye on the tracking number and for the next 4 days nothing happened, which was a bit confusing. So I went into the store now 6 days after ordering and was told it wasn't there. Quite confusing considering the email I received about delivery said it should have been in store 2 days previously.
Two days after that (now 8 days after ordering) I finally got an email that the order was ready for collection.
I really wasn't happy with this experience, because it was just very confusing with all of the conflicting messages. Further to this, I ordered online and for delivery in store because I work very close to one, and I thought it would be quicker than having the item delivered. It really wasn't clear to me that when ordering for pick up in store they would actually be delivering the item to the store, instead of just picking an item from their own stock.
The staff in store were very helpful and friendly, they cannot be faulted. But the eCom experience and clarity of messages really needs to be improved.
Review by Yehyia Maleon9 months ago
Don't order online!
They have had two security incidents in the last two months where credit card information of customers was compromised. I have received an email from Bahne last night and had to block my credit card to avoid further damage.
It's quite annoying that they didn't learn from the first time and increased their site encryption and security, which is what I, as a customer, would have expected. I'm quite disappointed.
Review by Gabore10 months ago
Easy and effective .
Review by Aklil10 months ago
God og let bestilling og levering.
Review by Quintay11 months ago
Hurtig og effektiv levering. Intet at klage over.
Review by BornDippy Perczak1 year ago
Super god service.
Review by Meng1 year ago
Everything had (apparently) gone smoothly with the order and the delivery in the shop. Unfortunately, I was then contacted by Bahne regarding a security hole in their IT system and because of that I had to block my card. This was very inconvenient...
Review by JuhaniN1 year ago
Awesome and great !!!
Review by Wylondia Hambury1 year ago
God service 😀👍
Review by Dom Giggins1 year ago
Bahne i Fields er min ynglings Bahne.God service ,søde og hjælpsomme personaler.❤🎁
Review by Sanooj Destructionz1 year ago
I Am happy with my purchase thanks Bahn for very fast delivery
Review by Lintobean1 year ago
Items came the next day and where beautifully wrapped. Looking forward to giving the gift to their recipients.
Review by Longgrain1 year ago
Review by YuqingYang1 year ago
Review by Armaart1 year ago
Review by Frazzles1 year ago
Review by Kez Cogley1 year ago
Super nemt at handle om Line hos Bahne og pakken kom hurtigt
Review by Greek1 year ago
The web page was easy to use and ordering was no problem.
But unfortunately after 2 days I had not received the usual”your order has been dispatched “. I phoned and it turned out dispatch had overlooked my order, the girl I spoke to said she would sort it, and she did, the goods arrived 2 days after.
So generally very pleased with the service but I can’t give any more than 3 stars even though the problem was rectified quickly and efficiently
Review by Tstasko1 year ago
👍🏼 Fin service uproblematisk
Review by Doro Kopera1 year ago
Very fast delivery to Germany via GLS. Thanks for the nice cups.