I have ordered twice from Bagworld and in both instances, the most recent on Friday last week, the service has been excellent. I received my delivery yesterday (Monday). The product is as ordered, and in good order. I will definitely us them again should the need arise.
Review by Chittibabu7 months ago
Bought twice from them. First time it was a soft-sided suitcase and the internal zipper was broken. Chalked it iff as a human error and let it slide. Second time bought a hard-sided carry-on and it had a dent on the side. I was furious to see that but unfortunately had to travel overseas in two days time. There was no point in complaining to them as i needed the bag and couldnt send it back. They dont bother checking what they are sending. Wont be ever buying from them again.
Review by SimonaK9 months ago
I purchased a bag online. The description on their website clearly stated that it came with backpack straps, which is why I chose the item. After it arrived, I couldn't figure out where the backpack straps were hidden, so I emailed them to ask. They responded to say that it had no backpack straps. When I went to check the website description, the mention of backpack straps had disappeared. Their email made no reference to the shifty change to the website that had occurred after I sent my email, and seemed to imply that I was the one who had made a mistake. Luckily, I had a print out. They then told me they didn't have time to proofread all descriptions because they have so many products and that customers should contact them with enquiries about features of the items before purchasing. I eventually got a partial refund after extensive efforts. I strongly advise against trusting this business as their conduct was misleading and deceptive and they seem to expect consumers to bear the burden of figuring out what features their products do and don't have rather than being able to rely on the marketing information provided.
Review by Avinab1 year ago
Sent item, then told me it was sold out
I bought a bag from Bagworld on 26 Nov and got a confirmation email immediately. Today (29 Nov) at 3am I got an email saying it was sent. Then at 4pm I get another email saying that bag has been sold out!
Bag finally arrived on 4 Dec. Product is what I ordered, so I amended the score. My trust in Bagworld process however is not restored.
Review by Zhassulan Borielo1 year ago
Purchased my bad on Sunday afternoon needing it by the following weekend. I emailed to ask them to send as quickly as possible. They replied on Monday morning to let me know the purchase was being processed. By Monday afternoon my bag was sent and arrived Tuesday morning. Granted, I live in Melbourne, but that's pretty amazing considering it's Aus Post. I didn't pay for express post.
Couldn't find anywhere that was close to the price. Will definitely purchase from Bagworld again.
Review by Kfz1 year ago
Great experience, product came perfectly packed and safe and even two days before it was supposed to arrive. Would definetly buy there again.
Review by Motazem2 years ago
I bought a Caterpillar laptop bag from this website for $50. It was the best price I found on the net.
As you knew, there are many fake bags on online shopping websites and it is difficult to confidently buy online.
Fortunately the one I received was original and in very good condition.
I personally recommend bagworld.com.au.
Bagworld is rated 4.0 based on
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