Absolutely terrible customer service and dressmaking. I ordered a dress and it looked somewhat like the advertised pictures but way way way too big. I emailed the company asking for either a full refund or an exchange in sizes and they refused. We were in a back and forth email war. They said that they don’t refund customised sizes but I did not customise my dress, I chose a size from the options provided, according to my size as I followed the size chart to be exactly my measurements. When it came it was about 3-4 sizes too big. As they would not refund or exchange my dress I went to get it tailored to get it smaller (more money to be spent) but not even they could do anything as it was too big. I do not recommend this company as they are scammers and only want your hard earned money. Helping a sis out x
Review by Burnzy3 months ago
TERRIBLE SERVICE!! RUDE CUSTOMER SERVICE REP!! PURCHASED A DRESS AND WHEN I RECEIVED WAS NOTHING LIKE WHAT WAS ADVERTISED AS WELL AS THE COLOR THAT WAS CHOSEN. PURCHASED THE DRESS IN BLUSH PINK AND WHAT I RECEIVED WAS A BUBBLEGUM PINK, VERY UGLY. THE MATERIAL WAS LIKE A THICK FISH NET, FELT AWFUL. REACHED OUT AND EXPLAINED MY THOUGHTS AND ASKED TO HAVE IT RETURNED AND THEIR RESPONSE WAS "IF MY EVENT WAS SO SPECIAL I SHOULD HAVE MADE A BETTER CHOICE" AFTER A RETURN WAS NOT MENTIONED AND THEY FAILED TO COMMUNICATE WITH ME FURTHER, THEY HAVE IGNORED ALL EMAILS AFTER. I DID DISPUTE THIS WITH MY CREDIT CARD AND NOW HAVE TO PAY THE SHIPPING TO RETURN BACK TO CHINA TO GET MY REFUND. THESE PPL ARE A FRAUD. ITS BETTER TO JUST PAY THE EXTRA MONEY AND KNOW WHAT YOUR GETTING. BUY FROM A MORE REPUTABLE COMPANY, NOT ONE THAT IS TRYING TO SCAM YOU. BEWARE!!!
Review by Zais Anantarow4 months ago
I am very happy & pleased with my dress! Everyone loves it!
Review by Maysum4 months ago
I just didn’t like how long it took me to receive my dress. I ordered it in February and didn’t get it until mid March. Also, my dress didn’t fit my breast area I had to get that fixed to fit me. Other than that, everything was perfect from the dress to the customer service.
Review by Zizhe4 months ago
I ordered a dress and received the worst dress ever. They are saying it is the same dress in the picture, which you can clearly see (if I am able to post a picture I will post them). DO NOT ORDER A DRESS FROM THIS PLACE!!!!!! You either get a pretty dress or one that is so horribly made that it falls apart, why chance it.
Review by Zetty4 months ago
I ordered 2 formal dresses and they look and feel great. Although service was a little slow, the dresses were well worth the wait.
Review by Jendba4 months ago
Horrible company, don’t purchase from them, they don’t answer their phones and no one speaks English. Brought 2 dresses and wanted to return one, they don’t have a return address and don’t answer their phone. Horrible, Horrible company.
Review by WeJust Korah4 months ago
I ordered the dress on 4/17 and payed for it to get here sooner. When I got the confirmation it said the dress would arrive 5/7. So I emailed them not even 24hrs asking for a refund. She guaranteed me that the dress would be here on the 1st. Had to go buy my daughter another dress the day before prom! When I asked for refund she stated that the dress was delivered on date of original date. They are scammers. Out of 200 dollars. Wish I could give them negative 5
Review by Jaslynn4 months ago
This dress is spectacular, sexy, and SUPER comfortable. Super flattering and not jumbo-lengthed for the larger sizes, which makes me happy because so many larges and US16s are a million inches too long. Ordered it in red and am ordered all of the other colors now.
Review by Neriyah4 months ago
I have been ordering from Babyonlinedress for a while now, and I haven't had any major issues. There were a couple dresses that didn't work out, but I was able to return them. The last dress I ordered was a beautiful custom-sized dress for my daughter's sixteenth birthday. It was exactly the color she wanted and fit great (just had to alter the sleeves a little smaller). The most important thing was that she loved it (we loved it too on her), and she thought it was even better in person.
Review by Dvnmr5 months ago
I've received an offer from them to post a fake review. They will send the "template" all I have to do is sign up with my email and "copy and paste" the template they sent me. The 5-stars you see here are most probably fake. Paid at a very cheap price.
For those who are saying the 1-stars here are made up, here's a link with proof of the offer from this company.
Review by Anyhony Sutradhor5 months ago
If I can give them 0 starts I would !!!!! My prom is in two days in this dress ugly as hell ! It look NOTHING like the picture . They customer service is even worse ! Just don’t do it
Review by SunnysideChick Alright5 months ago
It is a beautiful store with design and high quality, I like it because you always find what you are looking for in full fashion trend.
Review by Cheris5 months ago
I order my daughter at prom dress from here. The dress came in and the dress looks nothing like the picture. The dress is poorly made and the sequences are falling off every time you touch the dress. You can see the glue for wear they glue the sequences with on. Just so upsetting because her prom is in 3 days and now she doesn't have a prom dress because she refused to wear this dress that they sent. Very very disappointing because this is my daughter's senior prom.
Review by Siclbkk5 months ago
I ordered from babyonlinedress twice, my wedding dress, and my bridesmaid dresses, and they all came looking stunning, everything was well made. I was a little anxious at the beginning, but everything turned out perfect🥰, thank you guys... I’m soo happy!! Can’t wait to wear my dress on the big day
Review by Poplar Derrow5 months ago
this page has a number of very nice dresses, as it was the first time I visited the page I decided to order a single piece, the dress fit me well, it came without aroma (some clothes from Asian pages have a strange smell), the delivery was Quick. Ahhh ... The prices here are cheap, so I'll order again!
Review by Alisir Derrow5 months ago
Fast shipping, great prices, good quality product. I was surprised by the quality of the dress I received. I’m a forever customer now.
Review by Smurfy Schrackmann5 months ago
The dress was really nice and fit well. In fact, I think I'm going to try a size smaller since it really was true to size. My only issue was that it is a true navy and is pretty dark. I'm looking for more of a dark color. I wish they had that. I think I'm going to try the cream color and dying it. The fit and look was wonderful.
Review by Chiamika6 months ago
This is the most amazing dress EVER! it's prettier than my wedding gown , no lie. LOL. I purchased it for family photos and Iwasso happy I did , my little one said I looked like a princess . I ordered a size 2W, it fit perfectly , I also loved that I don't need a bra with it the top has padded cups for you titties . If you're on the fence about this dress...... JUST BUY IT!
Review by DeDeCool Derrow6 months ago
This store has both good service and beautiful dress collections. I am very satisfied that my order came within the schedule and the dress I ordered has great quality and design.
I would recommend this site to my friends and family. For me, I will come back to order other dresses in the future.
Review by Bafford Pilote6 months ago
They are scammers my daughter ordered a dress or her upcoming prom standard size and the dress looks cheap and came falling apart and don’t fit. She been trying to get a return label to send it back and they are refusing to send her O’Neal’s saying she ordered custom fit which wasn’t the case.
Review by Mspeare6 months ago
My dress was as beautiful as I expected. I love my prom pictures and everyone was enchanted with my dress. Amazing experience in the dress, thank you!!:)
Review by Gavinmc6 months ago
I ordered a dress from the website and never received the dress or my money back
Review by Barnug Mosio6 months ago
I wore this to a Gala and felt like a princess. The fit was absolutely perfect. I'm 138 lbs with a relatively small chest so I ordered a size 4. I was nervous because 4 can be a little snug at times but this was perfect. I didn't like the mesh between the clevege so I cut it out. No one could tell and it totally transformed the look!Perfect.
Review by Biblos6 months ago
Very Happy with my purchase!!
Ordering from Online sites make me very nervous not being able to go into a store and see someone for help. However, company replied to me always in time they said they would and dress was received. It was so beautiful on my daughter for her prom. I will use company in the future. Just be sure to give yourself enough time in between your event.
Thank You very happy parent!