We had four separate orders and each and every time, there were some items missing. We had to call them several times and wait at least 30 minutes til someone answer us. Just avoid their delivery option.
Review by Softy2 months ago
Product which I bought is very good and the service was very fast, liked it.
Review by Rhaea3 months ago
It's my first pregnancy and I found at baby dump what I needed.... Quality at a decent price. They have products for all the people. Nice place with nice stuff and friendly atmosphere.
Review by Shalaleh3 months ago
Nice experience both at store and online. Nice explanation and patient answer to questions. Definately our store of choice for baby stuff
Review by Gayron Ulane3 months ago
You guys get 5 stars just for the amount of comedy derived from your name, hahaha. My wife and I though it was hilarious. Like calling your store Baby S... haha
Review by Binvius4 months ago
I like it very much!
This is my favorite baby-store!
Review by Trimbal4 months ago
After making a large order, money was deducted. No order number or confirmation was given as indicated by the website. The delivery did not happen on the day it was supposed to. After making a phone call and waiting 30 minutes in line, the representative hung up. No response to several emails inquiring about the order. Finally reached them by phone but the representative had no apologies, just demands and refused to communicate appropriately.
Very disappointing!
Review by TDev4 months ago
Nice pram, easy to use :)
Review by Talkatif4 months ago
customer service are not helpful at all, not nice with customers as well.
Stuff in Almere shop are nice , but couldn't help me in my delivery problem, I lost 50 euros with the delivery guy.
Review by PreciseMillion5 months ago
Medworkers are good suggestions given to by the baby things.
Review by Yesha Kepka5 months ago
Great website, a big variety, and options.
Quick delivery, packed very good, arrived at the home in great shape.
ordered from here already 4 times.
Review by Condescu Thermokil5 months ago
I ordered on 12.07 (order nr. 19-2664830) and have not heard from them умук since! Tried to reach their service by email - no answer since 27.07, and by phone - spent 30 minutes listening to music on the line until finally gave up and hung up! Ordered few times before and everything was delivered quite rapidly, but nevertheless baby-dump earn their 1 star for the terrible customer service at least until the issue gets resolved
Review by Darandell Elonga5 months ago
I liked so much :)
Review by Leonanie5 months ago
Great! No delay in service, easy to order and a fantastic shopping experience with all the brands in one place, and a great selection. My one stop shop for all the baby needs.
Review by WooiKeat6 months ago
Will never order from the website again. Terrible experience.
Review by TiaraHelen6 months ago
Great choice of products!
Their returning policy I find amazing!
Review by Jinxin Timofejeva6 months ago
Worst customer service ever! No response to my emails and waiting time on the phone is over half an hour. Our problem is still not solved. For the money we have spent there I expect a whole different service!
Review by Dominador7 months ago
Baby-dump is a one-stop shop for any of your newborn's needs. It is not overwhelming like some of the other shops. The staff is friendly and kind. Parking is easy and next to the shop. They also have many types of furniture and other stuff on sale as well. Highly recommended!!
Review by Daynaman7 months ago
shopping with baby dump was easy, fast with lowest price garanty I am always relax that I am not paying too much.
Review by Mickee8 months ago
Top top ga zo door
Review by Morille Derrow9 months ago
They have good prices but thats all. They don't always reply to your emails and their service support is very poor, maybe they are understaffed.
In one of my orders they forgot an item and even though i've paid for it and contact them to receive it there was no answer.
On my last order they ask me which date would be ok for me to receive my order and I asked for Saturday delivery but they sent it on Monday. So I had to take a day off from my job.
So..yes, good prices but poor service and not good follow up with the customer.
Review by MLandscaping Rabena9 months ago
Item arrived quickly and in perfect condition
Review by Annelou9 months ago
Best service, cheap and good quality, fast delivery, thank you baby dump
Review by Jonnese9 months ago
Very nice shop in Heerlen, professional and supportive staff, a lot of choice. We bought a lot there. But the delivery was a nightmare: we ordered a stralller which came in 3 weeks instead of 1 week as promised. And only after I reached the support team and investigated the issue. The customer support is good but only if you are patient enough to reach them by phone. It took for me about 3 attempts with about 30-40 min of constant calls each to get the issue solved.
